SMCVQ01600_그룹부서VOC자체처리알림내용.xrw 16 KB

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  1. <?xml version="1.0" encoding="EUC-KR"?>
  2. <!--
  3. * Name : SMCVQ01100_부서VOC자체처리알림내용
  4. * Summary : 부서 VOC 자체처리알림내용
  5. * Programmer : 김준규
  6. * Date Written : 2007.06.18
  7. * History :
  8. * Remark :
  9. -->
  10. <?xml-stylesheet href="../../../com/commonweb/css/common.css" type="text/css" ?>
  11. <xhtml:html xmlns:xhtml="http://www.w3.org/1999/xhtml" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.w3.org/2002/01/xforms" xmlns:ev="http://www.w3.org/2001/xml-events">
  12. <xhtml:head>
  13. <xhtml:title>부서 VOC 자체처리알림내용</xhtml:title>
  14. <model id="model1">
  15. <instance id="instance1">
  16. <root xmlns="">
  17. <main>
  18. <vocdata>
  19. <accept>
  20. <pid2/>
  21. <patnm2/>
  22. <acptseq/>
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  25. <acpttype/>
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  27. <acptkindlrg/>
  28. <acptkindmdl/>
  29. <acptkindsml/>
  30. <acpttitl/>
  31. <acptcnts/>
  32. <acpviewdd/>
  33. <selfnoticnts/>
  34. </accept>
  35. <deptview>
  36. <deptnm/>
  37. <deptcd/>
  38. <empnm/>
  39. <empid/>
  40. </deptview>
  41. </vocdata>
  42. <temp>
  43. <data>
  44. <srchacptdd1/>
  45. <srchacptdd2/>
  46. <srchacpttypecd/>
  47. <srchprcsstatcd/>
  48. <srchdeptcd/>
  49. <srchdeptnm/>
  50. <srchcintnm/>
  51. <srchpatnm/>
  52. </data>
  53. <key>
  54. <sndacptdd/>
  55. <sndacptseq/>
  56. <sndrgstseq/>
  57. </key>
  58. </temp>
  59. </main>
  60. <send>
  61. <data/>
  62. </send>
  63. <init>
  64. <C0001list>
  65. <cdid/>
  66. <cdnm/>
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  68. <C0003list>
  69. <cdid/>
  70. <cdnm/>
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  72. <C0004list>
  73. <cdid/>
  74. <cdnm/>
  75. </C0004list>
  76. <C0005list>
  77. <cdid/>
  78. <cdnm/>
  79. </C0005list>
  80. <C0006list>
  81. <cdid/>
  82. <cdnm/>
  83. </C0006list>
  84. <C0007list>
  85. <cdid/>
  86. <cdnm/>
  87. </C0007list>
  88. <C0008list>
  89. <cdid/>
  90. <cdnm/>
  91. </C0008list>
  92. <C0009list>
  93. <cdid/>
  94. <cdnm/>
  95. </C0009list>
  96. </init>
  97. </root>
  98. </instance>
  99. <submission id="TRZBC00101" mediatype="application/x-www-form-urlencoded" method="post" replace="instance"/>
  100. <submission id="TRCVQ01101" mediatype="application/x-www-form-urlencoded" method="post" ref="/root/main/temp/key" resultref="/root/main/vocdata"/>
  101. </model>
  102. <script type="javascript" ev:event="xforms-ready">
  103. <![CDATA[
  104. submit("TRCVQ01101");
  105. model.makeValue("/root/main/vocdata/accept/pid2", "");
  106. model.makeValue("/root/main/vocdata/accept/patnm2", "");
  107. if( model.getValue("/root/main/vocdata/accept/acptkindlrg") == "C" ) {
  108. switch (model.getValue("/root/main/vocdata/accept/acptkindmdl")) {
  109. case "ES" :
  110. cmb_AcptKindSml.choices.itemset.attribute("nodeset") = "/root/init/C0005list/C0005";
  111. zbcfGetCodeList( new Array("C0001", "C0003", "C0004", "C0005"), new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list", "/root/init/C0005list"), true );
  112. break;
  113. case "PS" :
  114. cmb_AcptKindSml.choices.itemset.attribute("nodeset") = "/root/init/C0006list/C0006";
  115. zbcfGetCodeList( new Array("C0001", "C0003", "C0004", "C0006"), new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list", "/root/init/C0006list"), true );
  116. break;
  117. case "OS" :
  118. cmb_AcptKindSml.choices.itemset.attribute("nodeset") = "/root/init/C0007list/C0007";
  119. zbcfGetCodeList( new Array("C0001", "C0003", "C0004", "C0007"), new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list", "/root/init/C0007list"), true );
  120. break;
  121. case "NS" :
  122. cmb_AcptKindSml.choices.itemset.attribute("nodeset") = "/root/init/C0008list/C0008";
  123. zbcfGetCodeList( new Array("C0001", "C0003", "C0004", "C0008"), new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list", "/root/init/C0008list"), true );
  124. break;
  125. case "TS" :
  126. cmb_AcptKindSml.choices.itemset.attribute("nodeset") = "/root/init/C0009list/C0009";
  127. zbcfGetCodeList( new Array("C0001", "C0003", "C0004", "C0009"), new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list", "/root/init/C0009list"), true );
  128. break;
  129. default :
  130. zbcfGetCodeList( new Array("C0001", "C0003", "C0004"), new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list"), true );
  131. break;
  132. }
  133. } else {
  134. zbcfGetCodeList( new Array("C0001", "C0003"), new Array("/root/init/C0001list", "/root/init/C0003list"), true );
  135. }
  136. model.refresh();
  137. ]]>
  138. </script>
  139. <script type="javascript" src="../../../com/commonweb/js/common.js"/>
  140. <script type="javascript" src="../../../com/commonweb/js/dateHelper.js"/>
  141. <script type="javascript" src="../../../com/commonweb/js/tfHelper.js"/>
  142. <script type="javascript" src="../../../com/basiccodeweb/js/ZBC001.js"/>
  143. </xhtml:head>
  144. <xhtml:body style="margin-left:8; margin-top:0; margin-right:8; margin-bottom:0; ">
  145. <group id="grp_tle" style="left:0px; top:0px; width:1195px; height:13px; ">
  146. <caption id="caption1" class="tit_1" style="left:0px; top:0px; width:245px; height:14px; ">부서 VOC 자체처리 알림 내용(그룹별)</caption>
  147. </group>
  148. <group id="grp_Accept" style="left:225px; top:23px; width:970px; height:732px; ">
  149. <caption id="caption23" class="tit_2" style="left:5px; top:0px; width:119px; height:13px; ">등록된 접수내역</caption>
  150. <line id="line8" class="line_1" style="x1:0px; y1:15px; x2:970px; y2:15px; "/>
  151. <line id="line9" class="line_2" style="x1:0px; y1:42px; x2:970px; y2:42px; "/>
  152. <caption id="caption24" class="cell_1" style="left:0px; top:20px; width:105px; height:23px; text-align:center; vertical-align:middle; ">민원 접수일자</caption>
  153. <output id="ipt_AcptViewDD" ref="/root/main/vocdata/accept/acpviewdd" class="output_fix" inputtype="date" style="left:108px; top:21px; width:130px; height:19px; "/>
  154. <caption id="caption25" class="cell_1" style="left:241px; top:20px; width:105px; height:23px; text-align:center; vertical-align:middle; ">접수번호</caption>
  155. <output id="opt_AcptNo" ref="/root/main/vocdata/accept/acptseq" class="output_fix" inputtype="date" style="left:349px; top:21px; width:130px; height:19px; "/>
  156. <caption id="caption26" class="cell_1" style="left:483px; top:20px; width:105px; height:23px; text-align:center; vertical-align:middle; ">접수형태</caption>
  157. <output id="ipt_GenrDD" ref="/root/main/vocdata/accept/genrdd" class="output_fix" style="left:591px; top:21px; width:130px; height:19px; "/>
  158. <caption id="caption2" class="cell_1" style="left:723px; top:20px; width:105px; height:23px; text-align:center; vertical-align:middle; ">접수구분</caption>
  159. <select1 id="cmb_AcptType" ref="/root/main/vocdata/accept/acpttype" class="combo_essential" disabled="true" appearance="minimal" style="left:832px; top:21px; width:130px; height:19px; ">
  160. <choices>
  161. <itemset nodeset="/root/init/C0001list/C0001">
  162. <label ref="cdnm"/>
  163. <value ref="cdid"/>
  164. </itemset>
  165. </choices>
  166. </select1>
  167. <line id="line10" class="line_2" style="x1:0px; y1:66px; x2:970px; y2:66px; "/>
  168. <caption id="caption28" class="cell_1" style="left:0px; top:44px; width:105px; height:23px; text-align:center; vertical-align:middle; ">접수유형</caption>
  169. <select1 id="cmb_AcptKindLrg" ref="/root/main/vocdata/accept/acptkindlrg" class="combo_default" disabled="true" appearance="minimal" style="left:108px; top:45px; width:120px; height:19px; ">
  170. <choices>
  171. <itemset nodeset="/root/init/C0003list/C0003">
  172. <label ref="cdnm"/>
  173. <value ref="cdid"/>
  174. </itemset>
  175. </choices>
  176. </select1>
  177. <select1 id="cmb_AcptKindMdl" ref="/root/main/vocdata/accept/acptkindmdl" class="combo_default" disabled="true" appearance="minimal" style="left:230px; top:45px; width:120px; height:19px; ">
  178. <choices>
  179. <itemset nodeset="/root/init/C0004list/C0004">
  180. <label ref="cdnm"/>
  181. <value ref="cdid"/>
  182. </itemset>
  183. </choices>
  184. </select1>
  185. <select1 id="cmb_AcptKindSml" ref="/root/main/vocdata/accept/acptkindsml" class="combo_default" disabled="true" appearance="minimal" style="left:352px; top:45px; width:127px; height:19px; ">
  186. <choices>
  187. <itemset nodeset="/root/init/C0005list/C0005">
  188. <label ref="cdnm"/>
  189. <value ref="cdid"/>
  190. </itemset>
  191. </choices>
  192. </select1>
  193. <caption id="caption3" class="cell_1" style="left:723px; top:44px; width:105px; height:23px; text-align:center; vertical-align:middle; ">환자명</caption>
  194. <output id="opt_Patnm" ref="/root/main/vocdata/accept/patnm2" class="output_fix" style="left:832px; top:45px; width:130px; height:19px; "/>
  195. <line id="line12" class="line_2" style="x1:0px; y1:202px; x2:970px; y2:202px; "/>
  196. <caption id="caption29" class="cell_1" style="left:0px; top:68px; width:105px; height:135px; text-align:center; vertical-align:middle; ">
  197. <![CDATA[민원이 제기된
  198. 부서 및 직원]]>
  199. </caption>
  200. <datagrid id="grd_dept" nodeset="/root/main/vocdata/deptview" caption="해당부서^부서코드^해당직원^직원ID^등록순서" colwidth="225, 40, 100, 50, 0" dataheight="23" defaultrows="0" extendlastcol="scroll" mergecellsfixedrows="bycolrec" rowheader="seq" rowheight="23" rowsep="|" style="left:108px; top:69px; width:450px; height:133px; ">
  201. <col class="text_center" ref="deptnm" _key="true"/>
  202. <col class="text_center" ref="deptcd" visibility="hidden"/>
  203. <col class="text_center" ref="empnm"/>
  204. <col class="text_center" ref="empid" visibility="hidden"/>
  205. <col ref="rgstseq" visibility="hidden"/>
  206. </datagrid>
  207. <line id="line13" class="line_2" style="x1:0px; y1:226px; x2:970px; y2:226px; "/>
  208. <caption id="caption33" class="cell_1" style="left:0px; top:204px; width:105px; height:23px; text-align:center; vertical-align:middle; ">제 목</caption>
  209. <output id="ipt_AcptTitl" ref="/root/main/vocdata/accept/acpttitl" class="output_fix" style="left:108px; top:205px; width:850px; height:19px; "/>
  210. <line id="line14" class="line_3" style="x1:0px; y1:724px; x2:970px; y2:724px; "/>
  211. <caption id="caption34" class="cell_1" style="left:0px; top:228px; width:105px; height:395px; text-align:center; vertical-align:middle; ">민원 내용</caption>
  212. <textarea id="tar_AcptCnts" ref="/root/main/vocdata/accept/acptcnts" scroll="vertical" editable="false" style="left:108px; top:229px; width:850px; height:391px; "/>
  213. <caption id="caption4" class="cell_1" style="left:483px; top:20px; width:105px; height:23px; text-align:center; vertical-align:middle; ">발생일자</caption>
  214. <caption id="caption5" class="cell_1" style="left:483px; top:44px; width:105px; height:23px; text-align:center; vertical-align:middle; ">등록번호</caption>
  215. <output id="ipt_CintNm" ref="/root/main/vocdata/accept/pid2" class="output_fix" style="left:591px; top:45px; width:130px; height:19px; "/>
  216. <caption id="caption35" class="cell_1" style="left:0px; top:625px; width:105px; height:100px; text-align:center; vertical-align:middle; ">
  217. <![CDATA[부서 알림 내용]]>
  218. <script type="javascript" ev:event="ondblclick">
  219. <![CDATA[
  220. var s_contents = model.getValue("/root/main/vocdata/accept/selfnoticnts");
  221. var receive_path = "/root/main/vocdata/accept/selfnoticnts";
  222. model.setValue("/root/main/vocpopup/title", "부서 알림 내용");
  223. model.setValue("/root/main/vocpopup/contents", s_contents);
  224. model.makeValue("/root/main/vocpopup/inputmode", "i");
  225. model.makeValue("/root/main/vocpopup/receive_path", receive_path);
  226. open("SPCVO01000", "", "", "", "SPCVO01000", "/root/main/vocpopup", "/root/main/vocpopup");
  227. model.setValue("/root/main/vocpopup/title", "");
  228. model.setValue("/root/main/vocpopup/contents", "");
  229. model.setValue("/root/main/vocpopup/inputmode", "");
  230. model.setValue("/root/main/vocpopup/receive_path", "");
  231. model.refresh();
  232. ]]>
  233. </script>
  234. </caption>
  235. <textarea id="tar_SelfNotiCnts" ref="/root/main/vocdata/accept/selfnoticnts" scroll="vertical" style="left:108px; top:627px; width:850px; height:93px; "/>
  236. <line id="line1" class="line_2" style="x1:0px; y1:623px; x2:970px; y2:623px; "/>
  237. </group>
  238. <group id="grp_btn" scroll="auto" style="left:225px; top:751px; width:970px; height:27px; ">
  239. <button id="btn_list" class="btn6_letter2" style="left:0px; top:5px; width:56px; height:22px; ">
  240. <caption>목록</caption>
  241. <script type="javascript" ev:event="DOMActivate">
  242. <![CDATA[
  243. navigate("SMCVQ01400", "", "", "", "SMCVQ01400", "/root/main/temp", "/root/send");
  244. ]]>
  245. </script>
  246. </button>
  247. <caption id="caption7" class="hand" style="left:100px; top:7px; width:635px; height:17px; ">민원담당부서에서 이미 자체적으로 민원 처리를 하고 그 상황을 알려 드리는 내용입니다.</caption>
  248. </group>
  249. <group id="group2" scroll="auto" style="left:500px; top:0px; width:465px; height:25px; ">
  250. <shape id="regend" class="roundrect_legend" appearance="roundrect" ellipsewidth="10" ellipseheight="10" style="left:0px; top:0px; width:460px; height:25px; background-color:#f2f6ff; border-color:#c8c0fd; "/>
  251. <caption id="caption16" style="left:12px; top:5px; width:133px; height:17px; ">접수 / 모든 부서 열람 /</caption>
  252. <caption id="caption17" class="hand" style="left:139px; top:5px; width:112px; height:17px; ">자체처리 알림</caption>
  253. <caption id="caption8" style="left:249px; top:5px; width:200px; height:17px; ">
  254. <![CDATA[-> 처리중 -> 결재요청 -> 회신완료]]>
  255. </caption>
  256. </group>
  257. <import id="import1" overflow="hidden" instancetype="merge" src="./SSCVO00100_LeftTree.xrw" style="left:0px; top:23px; width:215px; height:744px; "/>
  258. <shape id="rndrctlgnd" class="roundrect_legend" appearance="roundrect" ellipsewidth="10" ellipseheight="10" style="left:24px; top:505px; width:167px; height:224px; background-color:#f2f6ff; border-color:#c8c0fd; "/>
  259. <caption id="caption50" class="hand" style="left:35px; top:530px; width:144px; height:30px; ">부서 처리 프로세스</caption>
  260. <caption id="caption51" style="left:54px; top:560px; width:120px; height:21px; font-weight:bold; vertical-align:top; line-spacing:7; ">
  261. <![CDATA[(1) 접수]]>
  262. <hint>
  263. <![CDATA[
  264. 부서 담당자가 "접수"된 VOC를 선택하여 그 내용을 읽고 『부서 접수 확인』
  265. 버튼을 눌러 해당 VOC 처리를 시작했음을 알리면【처리중】상태가 된다.
  266. ]]>
  267. </hint>
  268. </caption>
  269. <caption id="caption52" style="left:54px; top:580px; width:120px; height:21px; font-weight:bold; vertical-align:top; line-spacing:7; ">
  270. <![CDATA[(2) 처리중]]>
  271. <hint>
  272. <![CDATA[
  273. 부서 담당자는 "처리중"인 VOC에 대해 민원이 제기된 내용 확인, 고객과의 연락, 민원 처리 등 실제
  274. 업무 처리를 진행하고 그 결과 내용을 저장한다. 진행상태는 여전히【처리중】상태가 되어 있다.
  275. ]]>
  276. </hint>
  277. </caption>
  278. <caption id="caption53" style="left:54px; top:600px; width:120px; height:20px; font-weight:bold; vertical-align:top; line-spacing:7; ">
  279. <![CDATA[(3) 결재요청]]>
  280. <hint>
  281. <![CDATA[
  282. 부서 담당자는 업무 처리 결과 내용의 입력 완료 후 부서장 결재 요청 버튼을
  283. 눌러 부서장에게 결재를 요청한다. 진행상태는【결재요청】상태가 된다.
  284. ]]>
  285. </hint>
  286. </caption>
  287. <caption id="caption54" style="left:54px; top:620px; width:120px; height:20px; font-weight:bold; vertical-align:top; line-spacing:7; ">
  288. <![CDATA[(4) 회신완료]]>
  289. <hint>
  290. <![CDATA[
  291. 부서장은 담당자가 결재 요청한 VOC에 대하여 그 내용을 확인, 판단하여
  292. 부서장 의견을 적어 결재 처리를 하면서 민원 담당자에게 회신하게 되면
  293. 진행상태는【회신완료】상태가 되어 부서에서의 업무가 종료하게 된다.
  294. ]]>
  295. </hint>
  296. </caption>
  297. <caption id="caption56" style="left:54px; top:644px; width:125px; height:20px; vertical-align:top; line-spacing:7; ">
  298. <![CDATA[ * 공개열람내용 확인]]>
  299. <hint>
  300. <![CDATA[
  301. 부서 담당자 및 부서내 직원은 진행상태를 "모든 부서 열람"으로
  302. 검색하여 다른 부서의 공개된 VOC 접수 내용을 볼 수 있다.
  303. ]]>
  304. </hint>
  305. </caption>
  306. <caption id="caption57" style="left:54px; top:662px; width:120px; height:21px; vertical-align:top; line-spacing:7; ">
  307. <![CDATA[ * 자체처리 알림]]>
  308. <hint>
  309. <![CDATA[
  310. 민원 담당자가 이미 자체적으로 처리하였지만 부서 담당자도 민원 내용을
  311. 알 필요가 있는 경우 자체처리 알림을 통해 VOC 접수 내용을 볼 수 있다.
  312. ]]>
  313. </hint>
  314. </caption>
  315. <caption id="caption58" style="left:54px; top:680px; width:120px; height:20px; vertical-align:top; line-spacing:7; ">
  316. <![CDATA[ * 부서통계]]>
  317. <hint>
  318. <![CDATA[
  319. 부서 담당자는 "기간별 VOC 현황" "직원별 VOC 현황" 메뉴에서
  320. 자신의 부서에 대하여 조회일자를 지정하여 그 현황을 확인할 수 있다.
  321. ]]>
  322. </hint>
  323. </caption>
  324. </xhtml:body>
  325. </xhtml:html>