YNU_JEUS/app_home/himed/webapps/crm/vocweb/xrw/SMCVD00100_VOC완료및개선활동.xrw

<?xml version="1.0" encoding="EUC-KR"?>
<!--
	* Name		: SMCVD00100_VOC 완료 및 개선활동
	* Summary	: VOC 완료 및 개선활동
	* Programmer	: Roger Kim
	* Date Written	: 2007.01.23
	* History	: 
	* Remark	: 
-->
<?xml-stylesheet type="text/css" href="../../../com/commonweb/css/common.css" ?>
<xhtml:html xmlns:xhtml="http://www.w3.org/1999/xhtml" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.w3.org/2002/01/xforms" xmlns:ev="http://www.w3.org/2001/xml-events">
	<xhtml:head>
		<xhtml:title>VOC 완료 및 개선활동</xhtml:title>
		<model id="model1">
			<instance id="instance1">
				<root xmlns="">
					<main>
						<list>
							<vocendlist>
								<acptseq/>
								<acptdd/>
								<acpttype/>
								<acpttitl/>
								<acptkindlrg/>
								<prcsstat/>
								<clntnm/>
								<deptnm/>
								<fstrgstrnm/>
							</vocendlist>
						</list>
					</main>
					<send>
						<data>
							<srchacptdd1/>
							<srchacptdd2/>
							<srchacpttypecd/>
							<srchprcsstatcd>R</srchprcsstatcd>
							<srchdeptcd/>
							<srchdeptnm/>
							<srchcintnm/>
							<srchpatnm/>
						</data>
						<key>
							<sndacptdd/>
							<sndacptseq/>
						</key>
					</send>
					<init>
						<C0001list>
							<C0001>
								<cdid/>
								<cdnm>전체</cdnm>
							</C0001>
						</C0001list>
					</init>
				</root>
			</instance>
			<submission id="TRCVD00101" mediatype="application/x-www-form-urlencoded" method="post" ref="/root/send/data" resultref="/root/main/list"/>
			<script type="javascript" ev:event="xforms-ready">
				<![CDATA[
					model.removeNodeset("/root/main/list");
					var reSrchAcptDD1 = model.getValue("/root/send/data/srchacptdd1")

				// 처음 검색 팝업을 띄울 때에는 기본 정보를 안 보여주고, 한번 검색 한 이후에는 최종선택한 정보를 기본적으로 가져옴..
					if ( reSrchAcptDD1 == ""  || reSrchAcptDD1 == null ){
						model.setValue("/root/send/data/srchacptdd1",getCurrentDate().toDate().getAddDate(-92,"D").getDateFormat());	
						model.setValue("/root/send/data/srchacptdd2",getCurrentDate());
					} else {
						submit("TRCVD00101");
						model.SetFocus("grd_vocendlist");
					}
					zbcfGetCodeList( new Array("C0001"),  new Array("/root/init/C0001list"), true );
					fCheckAuth();
					model.refresh();
				]]>
			</script>
			<script type="javascript" ev:event="xforms-model-construct-done">
				<![CDATA[
					grd_vocendlist.mergeCol(0) = false;
					grd_vocendlist.mergeCol(3) = false;
					grd_vocendlist.mergeCol(4) = false;
					grd_vocendlist.mergeCol(5) = false;
					grd_vocendlist.mergeCol(6) = false;
					grd_vocendlist.mergeCol(7) = false;
					grd_vocendlist.mergeCol(8) = false;
					grd_vocendlist.mergeCol(9) = false;
					grd_vocendlist.mergeCol(10) = false;
					grd_vocendlist.mergeCol(11) = false;
				]]>
			</script>
			<script type="javascript">
				<![CDATA[
					function fCheckAuth() {
						// 권한체크
						if (!checkAuth("r")) {
							btnicon_search1.disabled = true;
							btn_search.disabled = true;
							btn_list.disabled = true;
						}
						if (!checkAuth("x")) {
						}
						if (!checkAuth("p")) {
							btn_excsave.disabled = true;
						}
					}
				]]>
			</script>
			<submission id="TRZBC00101" mediatype="application/x-www-form-urlencoded" method="urlencoded-post" replace="instance"/>
		</model>
		<script type="javascript" src="../../../com/commonweb/js/common.js"/>
		<script type="javascript" src="../../../com/commonweb/js/dateHelper.js"/>
		<script type="javascript" src="../../../com/commonweb/js/tfHelper.js"/>
		<script type="javascript" src="../../../com/basiccodeweb/js/ZBC001.js"/>
	</xhtml:head>
	<xhtml:body style="margin-left:8; margin-top:0; margin-right:8; margin-bottom:0; ">
		<group id="grp_tle" style="left:0px; top:0px; width:1195px; height:13px; ">
			<caption id="caption1" class="tit_1" style="left:0px; top:0px; width:165px; height:13px; ">VOC 완료 및 개선활동</caption>
		</group>
		<group id="grp_johe" style="left:225px; top:23px; width:970px; height:59px; vertical-align:top; ">
			<shape id="roundrect1" class="roundrect_search" appearance="roundrect" ellipsewidth="10" ellipseheight="10" style="left:0px; top:0px; width:970px; height:59px; background-color:#fffbf2; border-color:#ffd799; "/>
			<caption id="caption2" class="search_name" style="left:15px; top:9px; width:87px; height:17px; ">접수일자 :</caption>
			<input id="ipt_SrchAcptDD1" ref="/root/send/data/srchacptdd1" class="input_s_essential" inputtype="date" style="left:105px; top:8px; width:120px; height:19px; "/>
			<caption id="caption3" class="search_no_b" style="left:230px; top:9px; width:12px; height:17px; ">~</caption>
			<input id="ipt_SrchAcptDD2" ref="/root/send/data/srchacptdd2" class="input_s_essential" inputtype="date" style="left:245px; top:8px; width:120px; height:19px; "/>
			<caption id="caption4" class="search_name" style="left:394px; top:9px; width:87px; height:17px; ">접수구분 :</caption>
			<select1 id="cmb_SrchAcptTypeCd" ref="/root/send/data/srchacpttypecd" class="combo_search" appearance="minimal" style="left:483px; top:8px; width:130px; height:19px; ">
				<choices>
					<itemset nodeset="/root/init/C0001list/C0001">
						<label ref="cdnm"/>
						<value ref="cdid"/>
					</itemset>
				</choices>
			</select1>
			<caption id="caption5" class="search_name" style="left:640px; top:9px; width:87px; height:17px; ">
				<![CDATA[완료여부 :]]>
				<hint>
					<![CDATA[
 * 미완료 : 부서에서 답변이 왔으나 완료처리하지 않은 경우 
 * 부서처리완료 : 일부 부서만 부서 종결처리를 하는 경우    
 * 전체처리완료 : 해당 VOC에 대하여 완료처리를 한 경우   
 * 자체처리 : VOC를 등록할 때 자체처리 완료를 한 경우     
 ]]>
				</hint>
			</caption>
			<select1 id="cmb_SrchPrcsStatCd" ref="/root/send/data/srchprcsstatcd" class="combo_search" appearance="minimal" style="left:730px; top:8px; width:130px; height:19px; ">
				<choices>
					<item>
						<label>미완료</label>
						<value>R</value>
					</item>
					<item>
						<label>부서처리완료</label>
						<value>O</value>
					</item>
					<item>
						<label>전체처리완료</label>
						<value>Z</value>
					</item>
					<item>
						<label>자체처리</label>
						<value>X</value>
					</item>
				</choices>
			</select1>
			<caption id="caption6" class="search_name" style="left:15px; top:33px; width:87px; height:17px; ">담당부서 :</caption>
			<output id="ipt_SrchDeptCd" ref="/root/send/data/srchdeptcd" class="output_fix" style="left:105px; top:32px; width:80px; height:19px; "/>
			<button id="btnicon_search1" class="icon_search" style="left:190px; top:32px; width:16px; height:16px; ">
				<caption/>
				<script type="javascript" ev:event="DOMActivate">
					<![CDATA[
					var search_term = model.getValue("/root/send/data/srchdeptcd");
					
					if ( search_term != "") {
						var search_condition = "deptcd";
					} else {
						var search_condition = "deptnm";
					}
					
					var receive_deptcd_path = "/root/send/data/srchdeptcd";
					var receive_deptnm_path = "/root/send/data/srchdeptnm";
					
					setParameter("search_condition", search_condition);
					setParameter("search_term", search_term);
					setParameter("receive_deptcd_path", receive_deptcd_path);
					setParameter("receive_deptnm_path", receive_deptnm_path);
	
					modal("SPCCM00300")
					
					clearParameter("search_condition");
					clearParameter("search_term");
					clearParameter("receive_deptcd_path");
					clearParameter("receive_deptnm_path");
				]]>
				</script>
			</button>
			<input id="ipt_SrchDeptNm" ref="/root/send/data/srchdeptnm" class="input_search" style="left:210px; top:32px; width:155px; height:19px; "/>
			<caption id="caption8" class="search_name" style="left:394px; top:33px; width:87px; height:17px; ">환 자 명 :</caption>
			<input id="ipt_SrchPatNm" ref="/root/send/data/srchpatnm" class="input_search" style="left:483px; top:32px; width:130px; height:19px; ">
				<script type="javascript" ev:event="onkeyup">
					<![CDATA[
						inputEnterKey("btn_search", "DOMActivate");
					]]>
				</script>
			</input>
			<caption id="caption7" class="search_name" style="left:640px; top:33px; width:87px; height:17px; ">민 원 인 :</caption>
			<input id="ipt_SrchCintNm" ref="/root/send/data/srchcintnm" class="input_search" style="left:730px; top:32px; width:130px; height:19px; ">
				<script type="javascript" ev:event="onkeyup">
					<![CDATA[
						inputEnterKey("btn_search", "DOMActivate");
					]]>
				</script>
			</input>
			<line id="line1" class="line_4" style="x1:883px; y1:7px; x2:883px; y2:53px; "/>
			<button id="btn_search" class="btn1_letter2" style="left:898px; top:17px; width:56px; height:22px; ">
				<caption>조회</caption>
				<script type="javascript" ev:event="DOMActivate">
					<![CDATA[
						if (isRequiredControls("ipt_SrchAcptDD1", "ipt_SrchAcptDD2") ){
							model.removeNodeset("/root/main/list/vocendlist");
							
							if (model.getValue("/root/send/data/srchprcsstatcd") == "X"){
								model.setValue("/root/send/data/srchdeptcd", "");
								model.setValue("/root/send/data/srchdeptnm", "");
							}
							
							submit("TRCVD00101");
							model.SetFocus("grd_vocendlist");
						}
						]]>
				</script>
			</button>
		</group>
		<group id="grp_customer" style="left:225px; top:82px; width:970px; height:669px; ">
			<caption id="caption9" class="tit_2" style="left:5px; top:10px; width:111px; height:14px; ">완료 목록</caption>
			<button id="btn_excsave" class="btn2_letter4" visibility="visible" style="left:903px; top:5px; width:64px; height:19px; ">
				<caption>엑셀저장</caption>
				<script type="javascript" ev:event="DOMActivate">
					<![CDATA[
						var fileName = window.fileDialog("save", ",", false, "VOC접수목록엑셀", "xls", "All Files (*.*)|*.*|Excel Files(*.xls)|*.xls");
						if (fileName != "")
						{
							grd_vocendlist.saveExcel(fileName);
						}
						]]>
				</script>
			</button>
			<line id="line2" class="line_1" style="x1:0px; y1:25px; x2:970px; y2:25px; "/>
			<datagrid id="grd_vocendlist" nodeset="/root/main/list/vocendlist" allowselection="false" caption="접수번호^접수일자^접수구분^제목^접수유형^진행상태^민원인^담당부서^등록자^부서코드" colsep="^" colwidth="70, 80, 80, 330, 75, 70, 75, 95, 75" dataheight="23" defaultrows="0" extendlastcol="scroll" mergecells="byrestriccol" mergecellsfixedrows="bycolrec" rowheader="reverseseq" rowheight="23" rowsep="|" style="left:0px; top:30px; width:970px; height:639px; ">
				<col class="text_center" ref="acptseq"/>
				<col class="text_center" ref="acptdd" format="yyyy-mm-dd"/>
				<col class="text_center" ref="acpttype"/>
				<col ref="acpttitl"/>
				<col class="text_center" ref="acptkindlrg"/>
				<col class="text_center" ref="prcsstat"/>
				<col class="text_center" ref="clntnm"/>
				<col ref="deptnm"/>
				<col class="text_center" ref="fstrgstrnm"/>
				<script type="javascript" ev:event="ondblclick">
					<![CDATA[
						var row = grd_vocendlist.row;
						var receive_acptdd = grd_vocendlist.valueMatrix(row, grd_vocendlist.colRef("acptdd"));
						var receive_acptseq = grd_vocendlist.valueMatrix(row, grd_vocendlist.colRef("acptseq"));

						if ((grd_vocendlist.row > 0) && grd_vocendlist.isCell(event.target)){
							model.setValue("/root/send/key/sndacptdd", receive_acptdd);
							model.setValue("/root/send/key/sndacptseq", receive_acptseq);
		
							navigate("SMCVD00200", "", "", "", "SMCVD00200", "/root/send", "/root/main/temp");	
						} else {
						}
					]]>
				</script>
			</datagrid>
		</group>
		<group id="grp_btn" scroll="auto" style="left:225px; top:751px; width:970px; height:27px; ">
			<caption id="caption20" class="hand" style="left:100px; top:7px; width:589px; height:17px; ">VOC 완료 및 개선활동에서는 부서에서 회신한 목록, 처리완료 목록을 보실 수 있습니다.</caption>
			<button id="btn_list" class="btn4_letter5" style="left:878px; top:5px; width:92px; height:22px; ">
				<caption>정보 보기</caption>
				<script type="javascript" ev:event="DOMActivate">
					<![CDATA[
						var row = grd_vocendlist.row;
						var receive_acptdd = grd_vocendlist.valueMatrix(row, grd_vocendlist.colRef("acptdd"));
						var receive_acptseq = grd_vocendlist.valueMatrix(row, grd_vocendlist.colRef("acptseq"));
						
						if ((grd_vocendlist.row > 0) && (grd_vocendlist.col > 1)){
							model.setValue("/root/send/key/sndacptdd", receive_acptdd);
							model.setValue("/root/send/key/sndacptseq", receive_acptseq);
		
							navigate("SMCVD00200", "", "", "", "SMCVD00200", "/root/send", "/root/main/temp");	
						} else {
							messageBox("조회하신 후 목록을 ","C002");
							model.SetFocus("grd_vocendlist");
						}
					]]>
				</script>
			</button>
		</group>
		<import id="import1" overflow="hidden" instancetype="merge" src="./SSCVA00100_LeftTree.xrw" style="left:0px; top:23px; width:215px; height:744px; "/>
		<shape id="rndrctlgnd" class="roundrect_legend" appearance="roundrect" ellipsewidth="10" ellipseheight="10" style="left:24px; top:529px; width:167px; height:200px; background-color:#f2f6ff; border-color:#c8c0fd; "/>
		<caption id="caption50" class="hand" style="left:35px; top:540px; width:144px; height:30px; ">VOC 진행 프로세스</caption>
		<caption id="caption51" style="left:60px; top:574px; width:115px; height:20px; font-weight:bold; vertical-align:top; line-spacing:7; ">
			<![CDATA[(1) 접수완료]]>
			<hint>
				<![CDATA[
  민원담당부서에서 여러 경로를 통해 접수된 VOC를 민원인   
  정보와 함께 등록을 하게 되면【접수완료】상태가 된다.      
]]>
			</hint>
		</caption>
		<caption id="caption52" style="left:60px; top:594px; width:115px; height:20px; font-weight:bold; vertical-align:top; line-spacing:7; ">
			<![CDATA[(2) 회신요청]]>
			<hint>
				<![CDATA[
  민원담당부서 담당자가 "접수완료"된 VOC를 선택하여 담당부서를 정해   
  처리 요청을 하게 되면【회신요청】상태가 된다. 이 때 담당부서가 2개   
  이상인 경우에 담당부서를 계속해서 지정하여 처리 요청을 할 수 있다.    
]]>
			</hint>
		</caption>
		<caption id="caption53" style="left:60px; top:614px; width:115px; height:20px; font-weight:bold; vertical-align:top; line-spacing:7; ">
			<![CDATA[(3) 부서처리중]]>
			<hint>
				<![CDATA[
  각 부서 담당자가 "회신요청"된 VOC를 선택하여 그 내용을 읽고 『부서 접수 확인』  
  버튼을 눌러 해당 VOC 처리를 시작했음을 알리게 되면【부서처리중】상태가 된다.    
]]>
			</hint>
		</caption>
		<caption id="caption54" style="left:60px; top:634px; width:115px; height:21px; font-weight:bold; vertical-align:top; line-spacing:7; ">
			<![CDATA[(4) 부서장결재]]>
			<hint>
				<![CDATA[
  각 부서 담당자가 "부서처리중"인 VOC에 대하여 실제 업무처리를 하고       
  부서장에게 결재 요청을 하고 난 뒤 부서장이 의견을 적고 결재 버튼을        
  눌러 민원담당부서 담당자에게 회신하게 되면【부서장결재】상태가 된다.   
]]>
			</hint>
		</caption>
		<caption id="caption55" style="left:60px; top:654px; width:115px; height:20px; font-weight:bold; vertical-align:top; line-spacing:7; ">
			<![CDATA[(5) 처리완료]]>
			<hint>
				<![CDATA[
  민원담당부서 담당자가 "부서장결재"인 VOC에 대하여 부서의 처리결과를 판단하여       
  그 결과가 미진하거나 또 다른 부서와 관련된다고 판단되면 "재요청 처리"를 할 수 있고,  
  제대로 처리되었다고 판단되면 원인분석 및 개선활동을 적고 이후에도 지속적으로 관리 
  하여야 하는지 여부를 체크하고 완료처리 버튼을 누르게 되면【처리완료】상태가 된다.  
]]>
			</hint>
		</caption>
		<caption id="caption56" style="left:60px; top:676px; width:115px; height:20px; vertical-align:top; line-spacing:7; ">
			<![CDATA[   * 접수취소]]>
			<hint>
				<![CDATA[
  "접수완료"된 VOC는 "회신 요청"을 하기 전에 "접수 취소"를 할 수 있다. 하지만 이미      
  프로세스가 진행되어 담당부서로 요청이 들어간 경우에는 접수 취소를 할 수 없게 된다. 
]]>
			</hint>
		</caption>
		<caption id="caption57" style="left:60px; top:696px; width:115px; height:20px; vertical-align:top; line-spacing:7; ">
			<![CDATA[   * 자체처리]]>
			<hint>
				<![CDATA[
  "접수완료"된 VOC는 "회신 요청"을 하기 전에 민원담당부서에서 자체적으로 완료처리를 할 수 있다.  
  하지만 이미 프로세스가 진행되어 담당부서로 요청이 들어간 경우에는 자체처리를 할 수 없게 된다.   
]]>
			</hint>
		</caption>
	</xhtml:body>
</xhtml:html>