YNU_JEUS/app_home/himed/webapps/crm/vocmngweb/xrw/SMCVQ01700_그룹부서VOC접수내용.xrw

<?xml version="1.0" encoding="EUC-KR"?>
<!--
	* Name		: SMCVQ01700_그룹부서VOC접수내용
	* Summary	: 부서 VOC 처리내용
	* Programmer	: 김준규
	* Date Written	: 2007.01.22
	* History	: 2007.03.19
	* Remark	: 
-->
<?xml-stylesheet href="../../../com/commonweb/css/common.css" type="text/css" ?>
<xhtml:html xmlns:xhtml="http://www.w3.org/1999/xhtml" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.w3.org/2002/01/xforms" xmlns:ev="http://www.w3.org/2001/xml-events">
	<xhtml:head>
		<xhtml:title>그룹 부서 VOC 접수내용</xhtml:title>
		<model id="model1">
			<instance id="instance1">
				<root xmlns="">
					<main>
						<vocdata>
							<accept>
								<pid/>
								<patnm/>
								<acptseq/>
								<acptdd/>
								<genrdd/>
								<acpttype/>
								<prcsstatcd/>
								<acptkindlrg/>
								<acptkindmdl/>
								<acptkindsml/>
								<acpttitl/>
								<acptcnts/>
								<acpviewdd/>
								<openallyn/>
								<deptpidopenyn/>
							</accept>
							<deptview>
								<deptnm/>
								<deptcd/>
								<empnm/>
								<empid/>
							</deptview>
						</vocdata>
						<reqdata>
							<area>
								<deptnm/>
								<deptcd/>
								<empnm/>
								<empid/>
								<replreqdd/>
								<csteamreqcnts/>
								<acptdd/>
								<acptseq/>
								<rgstseq/>
							</area>
						</reqdata>
						<vocpopup>
							<title/>
							<contents/>
							<inputmode/>
							<receive_path/>
						</vocpopup>
						<temp>
							<data>
								<srchacptdd1/>
								<srchacptdd2/>
								<srchacpttypecd/>
								<srchprcsstatcd/>
								<srchdeptcd/>
								<srchdeptnm/>
								<srchcintnm/>
								<srchpatnm/>
							</data>
							<key>
								<sndacptdd/>
								<sndacptseq/>
								<sndrgstseq/>
							</key>
						</temp>
					</main>
					<send>
						<data/>
					</send>
					<init>
						<C0001list>
							<cdid/>
							<cdnm/>
						</C0001list>
						<C0003list>
							<cdid/>
							<cdnm/>
						</C0003list>
						<C0004list>
							<cdid/>
							<cdnm/>
						</C0004list>
						<C0005list>
							<cdid/>
							<cdnm/>
						</C0005list>
						<C0006list>
							<cdid/>
							<cdnm/>
						</C0006list>
						<C0007list>
							<cdid/>
							<cdnm/>
						</C0007list>
						<C0008list>
							<cdid/>
							<cdnm/>
						</C0008list>
						<C0009list>
							<cdid/>
							<cdnm/>
						</C0009list>
					</init>
				</root>
			</instance>
			<submission id="TRCVO01201" mediatype="application/x-www-form-urlencoded" method="post" ref="/root/main/temp/key" resultref="/root/main/vocdata"/>
			<submission id="TRZBC00101" mediatype="application/x-www-form-urlencoded" method="post" replace="instance"/>
			<submission id="TRCVQ00501" mediatype="application/x-www-form-urlencoded" method="post" ref="/root/main/temp/key" resultref="/root/main/reqdata"/>
		</model>
		<script type="javascript" ev:event="xforms-ready">
			<![CDATA[
				submit("TRCVO01201");
				
				if( model.getValue("/root/main/vocdata/accept/deptpidopenyn") != "Y" ) {
					model.setValue("/root/main/vocdata/accept/pid", "");
					model.setValue("/root/main/vocdata/accept/patnm", "");
				}
				
				if( model.getValue("/root/main/vocdata/accept/acptkindlrg") == "C" ) {
					switch (model.getValue("/root/main/vocdata/accept/acptkindmdl")) {
						case "ES" :
							cmb_AcptKindSml.choices.itemset.attribute("nodeset") = "/root/init/C0005list/C0005";
							zbcfGetCodeList( new Array("C0001", "C0003", "C0004", "C0005"),  new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list", "/root/init/C0005list"), true );
							break;
						case "PS" :
							cmb_AcptKindSml.choices.itemset.attribute("nodeset") = "/root/init/C0006list/C0006";
							zbcfGetCodeList( new Array("C0001", "C0003", "C0004", "C0006"),  new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list", "/root/init/C0006list"), true );
							break;
						case "OS" :
							cmb_AcptKindSml.choices.itemset.attribute("nodeset") = "/root/init/C0007list/C0007";
							zbcfGetCodeList( new Array("C0001", "C0003", "C0004", "C0007"),  new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list", "/root/init/C0007list"), true );
							break;
						case "NS" :
							cmb_AcptKindSml.choices.itemset.attribute("nodeset") = "/root/init/C0008list/C0008";
							zbcfGetCodeList( new Array("C0001", "C0003", "C0004", "C0008"),  new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list", "/root/init/C0008list"), true );
							break;
						case "TS" :
							cmb_AcptKindSml.choices.itemset.attribute("nodeset") = "/root/init/C0009list/C0009";
							zbcfGetCodeList( new Array("C0001", "C0003", "C0004", "C0009"),  new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list", "/root/init/C0009list"), true );
							break;
						default :
							zbcfGetCodeList( new Array("C0001", "C0003", "C0004"),  new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list"), true );
							break;
					}
				} else {
					zbcfGetCodeList( new Array("C0001", "C0003"),  new Array("/root/init/C0001list", "/root/init/C0003list"), true );
				}
				
				submit("TRCVQ00501");

				fCheckAuth()
				model.refresh();
			]]>
		</script>
		<script type="javascript">
			<![CDATA[
				function fCheckAuth() {
					// 권한체크
					if (!checkAuth("r")) {
						btn_list.disabled = true;
					}
					if (!checkAuth("x")) {
						btn_acptcfm.disabled = true;
					}
					if (!checkAuth("p")) {
					}
				}
			]]>
		</script>
		<script type="javascript" src="../../../com/commonweb/js/common.js"/>
		<script type="javascript" src="../../../com/commonweb/js/dateHelper.js"/>
		<script type="javascript" src="../../../com/commonweb/js/tfHelper.js"/>
		<script type="javascript" src="../../../com/commonweb/js/stringHelper.js"/>
		<script type="javascript" src="../../../com/basiccodeweb/js/ZBC001.js"/>
	</xhtml:head>
	<xhtml:body style="margin-left:8; margin-top:0; margin-right:8; margin-bottom:0; ">
		<group id="grp_tle" style="left:0px; top:0px; width:1195px; height:13px; ">
			<caption id="caption1" class="tit_1" style="left:0px; top:0px; width:200px; height:13px; ">부서 VOC 접수내용 (그룹별)</caption>
		</group>
		<group id="grp_Accept" style="left:225px; top:23px; width:970px; height:385px; ">
			<caption id="caption23" class="tit_2" style="left:5px; top:0px; width:113px; height:14px; ">등록된 접수내역</caption>
			<select id="chk_allopen" ref="/root/main/vocdata/accept/openallyn" disabled="true" overflow="visible" appearance="full" disable.background-color="transparent" style="left:814px; top:0px; width:156px; height:19px; font-weight:bold; border-style:none; ">
				<choices>
					<item>
						<label>모든 부서에 내용 공개</label>
						<value>Y</value>
					</item>
				</choices>
			</select>
			<line id="line8" class="line_1" style="x1:0px; y1:15px; x2:970px; y2:15px; "/>
			<line id="line9" class="line_2" style="x1:0px; y1:42px; x2:970px; y2:42px; "/>
			<caption id="caption24" class="cell_1" style="left:0px; top:20px; width:105px; height:23px; text-align:center; vertical-align:middle; ">민원 접수일자</caption>
			<output id="ipt_AcptViewDD" ref="/root/main/vocdata/accept/acpviewdd" class="output_fix" format="yyyy-mm-dd" style="left:108px; top:21px; width:130px; height:19px; "/>
			<caption id="caption25" class="cell_1" style="left:241px; top:20px; width:105px; height:23px; text-align:center; vertical-align:middle; ">접수번호</caption>
			<output id="opt_AcptNo" ref="/root/main/vocdata/accept/acptseq" class="output_fix" inputtype="date" style="left:349px; top:21px; width:130px; height:19px; "/>
			<caption id="caption26" class="cell_1" style="left:483px; top:20px; width:105px; height:23px; text-align:center; vertical-align:middle; ">접수형태</caption>
			<output id="ipt_GenrDD" ref="/root/main/vocdata/accept/genrdd" class="output_fix" format="yyyy-mm-dd" style="left:591px; top:21px; width:130px; height:19px; "/>
			<caption id="caption2" class="cell_1" style="left:723px; top:20px; width:105px; height:23px; text-align:center; vertical-align:middle; ">접수구분</caption>
			<select1 id="cmb_AcptType" ref="/root/main/vocdata/accept/acpttype" class="combo_essential" disabled="true" appearance="minimal" style="left:832px; top:21px; width:130px; height:19px; ">
				<choices>
					<itemset nodeset="/root/init/C0001list/C0001">
						<label ref="cdnm"/>
						<value ref="cdid"/>
					</itemset>
				</choices>
			</select1>
			<line id="line10" class="line_2" style="x1:0px; y1:66px; x2:970px; y2:66px; "/>
			<caption id="caption28" class="cell_1" style="left:0px; top:44px; width:105px; height:23px; text-align:center; vertical-align:middle; ">접수유형</caption>
			<select1 id="cmb_AcptKindLrg" ref="/root/main/vocdata/accept/acptkindlrg" class="combo_default" disabled="true" appearance="minimal" style="left:108px; top:45px; width:120px; height:19px; ">
				<choices>
					<itemset nodeset="/root/init/C0003list/C0003">
						<label ref="cdnm"/>
						<value ref="cdid"/>
					</itemset>
				</choices>
			</select1>
			<select1 id="cmb_AcptKindMdl" ref="/root/main/vocdata/accept/acptkindmdl" class="combo_default" disabled="true" appearance="minimal" style="left:230px; top:45px; width:120px; height:19px; ">
				<choices>
					<itemset nodeset="/root/init/C0004list/C0004">
						<label ref="cdnm"/>
						<value ref="cdid"/>
					</itemset>
				</choices>
			</select1>
			<select1 id="cmb_AcptKindSml" ref="/root/main/vocdata/accept/acptkindsml" class="combo_default" disabled="true" appearance="minimal" style="left:352px; top:45px; width:127px; height:19px; ">
				<choices>
					<itemset nodeset="/root/init/C0005list/C0005">
						<label ref="cdnm"/>
						<value ref="cdid"/>
					</itemset>
				</choices>
			</select1>
			<caption id="caption3" class="cell_1" style="left:723px; top:44px; width:105px; height:23px; text-align:center; vertical-align:middle; ">환자명</caption>
			<output id="opt_Patnm" ref="/root/main/vocdata/accept/patnm" class="output_fix" style="left:832px; top:45px; width:130px; height:19px; "/>
			<line id="line12" class="line_2" style="x1:0px; y1:141px; x2:970px; y2:141px; "/>
			<caption id="caption29" class="cell_1" style="left:0px; top:68px; width:105px; height:74px; text-align:center; vertical-align:middle; ">
				<![CDATA[민원이 제기된
부서 및 직원]]>
			</caption>
			<datagrid id="grd_dept" nodeset="/root/main/vocdata/deptview" class="datagrid0" caption="해당부서^부서코드^해당직원^직원ID^등록순서" colwidth="225, 40, 100, 50, 0" dataheight="23" defaultrows="0" extendlastcol="scroll" mergecellsfixedrows="bycolrec" rowheader="seq" rowheight="23" rowsep="|" style="left:108px; top:69px; width:450px; height:72px; ">
				<col class="text_center" ref="deptnm" _key="true"/>
				<col class="text_center" ref="deptcd" visibility="hidden"/>
				<col class="text_center" ref="empnm"/>
				<col class="text_center" ref="empid" visibility="hidden"/>
				<col ref="rgstseq" visibility="hidden"/>
			</datagrid>
			<line id="line13" class="line_2" style="x1:0px; y1:165px; x2:970px; y2:165px; "/>
			<caption id="caption33" class="cell_1" style="left:0px; top:143px; width:105px; height:23px; text-align:center; vertical-align:middle; ">제 목</caption>
			<output id="ipt_AcptTitl" ref="/root/main/vocdata/accept/acpttitl" class="output_fix" style="left:108px; top:144px; width:850px; height:19px; "/>
			<line id="line14" class="line_3" style="x1:0px; y1:383px; x2:970px; y2:383px; "/>
			<caption id="caption34" class="cell_1" style="left:0px; top:167px; width:105px; height:218px; text-align:center; vertical-align:middle; ">
				<![CDATA[민원 내용]]>
				<script type="javascript" ev:event="ondblclick">
					<![CDATA[
						var s_contents = model.getValue("/root/main/vocdata/accept/acptcnts");
						
						model.setValue("/root/main/vocpopup/title", "민원 내용");
						model.setValue("/root/main/vocpopup/contents", s_contents);
						
						open("SPCVD00500", "", "", "", "SPCVD00500", "/root/main/vocpopup", "/root/main/vocpopup");	
						
						model.setValue("/root/main/vocpopup/title", "");
						model.setValue("/root/main/vocpopup/contents", "");
						model.refresh();
					]]>
				</script>
			</caption>
			<textarea id="tar_AcptCnts" ref="/root/main/vocdata/accept/acptcnts" scroll="vertical" editable="false" style="left:108px; top:168px; width:850px; height:212px; "/>
			<line id="line16" style="x1:590px; y1:168px; x2:590px; y2:380px; border-color:#c0c0c0; border-style:dotted; "/>
			<caption id="caption4" class="cell_1" style="left:483px; top:20px; width:105px; height:23px; text-align:center; vertical-align:middle; ">발생일자</caption>
			<caption id="caption5" class="cell_1" style="left:483px; top:44px; width:105px; height:23px; text-align:center; vertical-align:middle; ">등록번호</caption>
			<output id="ipt_CintNm" ref="/root/main/vocdata/accept/pid" class="output_fix" style="left:591px; top:45px; width:130px; height:19px; "/>
		</group>
		<group id="grp_req" style="left:225px; top:410px; width:970px; height:342px; ">
			<caption id="caption11" class="tit_2" style="left:5px; top:10px; width:344px; height:13px; ">민원담당부서에서 부서 담당자에게 처리요청을 한 내용</caption>
			<line id="line5" class="line_1" style="x1:0px; y1:25px; x2:970px; y2:25px; "/>
			<line id="line6" class="line_2" style="x1:0px; y1:51px; x2:970px; y2:51px; "/>
			<caption id="caption12" class="cell_1" style="left:0px; top:30px; width:105px; height:23px; text-align:center; vertical-align:middle; ">부서 접수일자</caption>
			<output id="opt_ReplReq" ref="/root/main/reqdata/area/replreqdd" class="output_fix" format="yyyy-mm-dd" style="left:108px; top:31px; width:130px; height:19px; "/>
			<caption id="caption13" class="cell_1" style="left:241px; top:30px; width:105px; height:23px; text-align:center; vertical-align:middle; ">담당부서</caption>
			<caption id="caption14" class="cell_1" style="left:590px; top:30px; width:105px; height:23px; text-align:center; vertical-align:middle; ">부서 관리자</caption>
			<output id="ipt_DeptNm" ref="/root/main/reqdata/area/deptnm" class="output_fix" style="left:349px; top:31px; width:170px; height:19px; "/>
			<output id="ipt_DeptCd" ref="/root/main/reqdata/area/deptcd" class="output_fix" visibility="hidden" style="left:462px; top:31px; width:120px; height:19px; "/>
			<output id="ipt_EmpNm" ref="/root/main/reqdata/area/empnm" class="output_fix" style="left:698px; top:31px; width:120px; height:19px; "/>
			<output id="ipt_EmpId" ref="/root/main/reqdata/area/empid" class="output_fix" visibility="hidden" style="left:821px; top:31px; width:120px; height:19px; "/>
			<line id="line11" class="line_3" style="x1:0px; y1:338px; x2:970px; y2:338px; "/>
			<caption id="caption18" class="hand" style="left:585px; top:7px; width:285px; height:17px; ">부서 접수 확인 버튼을 클릭하세요.</caption>
			<caption id="caption19" class="cell_1" style="left:0px; top:54px; width:105px; height:285px; text-align:center; vertical-align:middle; ">
				<![CDATA[민원담당부서 
처리요청의견]]>
				<script type="javascript" ev:event="ondblclick">
					<![CDATA[
						var s_contents = model.getValue("/root/main/reqdata/area/csteamreqcnts");
						
						model.setValue("/root/main/vocpopup/title", "민원담당부서\n처리요청의견");
						model.setValue("/root/main/vocpopup/contents", s_contents);
												
						open("SPCVD00500", "", "", "", "SPCVD00500", "/root/main/vocpopup", "/root/main/vocpopup");	
						
						model.setValue("/root/main/vocpopup/title", "");
						model.setValue("/root/main/vocpopup/contents", "");
						model.refresh();
					]]>
				</script>
			</caption>
			<textarea id="tar_Cnts" ref="/root/main/reqdata/area/csteamreqcnts" scroll="vertical" editable="false" style="left:108px; top:54px; width:850px; height:280px; "/>
			<line id="line17" style="x1:590px; y1:54px; x2:590px; y2:335px; border-color:#c0c0c0; border-style:dotted; "/>
		</group>
		<group id="grp_btn" scroll="auto" style="left:225px; top:751px; width:970px; height:27px; ">
			<button id="btn_list" class="btn6_letter2" style="left:0px; top:5px; width:56px; height:22px; ">
				<caption>목록</caption>
				<script type="javascript" ev:event="DOMActivate">
					<![CDATA[
					navigate("SMCVQ01400", "", "", "", "SMCVQ01400", "/root/main/temp", "/root/send");	
				]]>
				</script>
			</button>
			<caption id="caption7" class="hand" style="left:100px; top:7px; width:520px; height:17px; ">내용 가운데 있는 점선(- - -)은 보고서 출력시 다음 줄로 넘어가는 기준선입니다.</caption>
			<button id="btn_acptcfm" class="btn4_letter7" disabled="true" style="left:844px; top:4px; width:116px; height:22px; color:#ff0000; ">
				<caption>부서 접수 확인</caption>
				<script type="javascript" ev:event="DOMActivate">
					<![CDATA[
						
					]]>
				</script>
			</button>
		</group>
		<group id="group2" scroll="auto" style="left:500px; top:0px; width:465px; height:25px; ">
			<shape id="regend" class="roundrect_legend" appearance="roundrect" ellipsewidth="10" ellipseheight="10" style="left:0px; top:0px; width:460px; height:25px; background-color:#f2f6ff; border-color:#c8c0fd; "/>
			<caption id="caption6" class="hand" style="left:10px; top:5px; width:55px; height:17px; ">접수</caption>
			<caption id="caption9" style="left:64px; top:5px; width:396px; height:17px; ">
				<![CDATA[/ 모든 부서 열람 / 자체처리 알림 -> 처리중 -> 결재요청 -> 회신완료]]>
			</caption>
		</group>
		<import id="import1" overflow="hidden" instancetype="merge" src="./SSCVO00100_LeftTree.xrw" style="left:0px; top:23px; width:215px; height:744px; "/>
		<shape id="rndrctlgnd" class="roundrect_legend" appearance="roundrect" ellipsewidth="10" ellipseheight="10" style="left:24px; top:505px; width:167px; height:224px; background-color:#f2f6ff; border-color:#c8c0fd; "/>
		<caption id="caption50" class="hand" style="left:35px; top:530px; width:144px; height:30px; ">부서 처리 프로세스</caption>
		<caption id="caption51" style="left:54px; top:560px; width:120px; height:21px; font-weight:bold; vertical-align:top; line-spacing:7; ">
			<![CDATA[(1) 접수]]>
			<hint>
				<![CDATA[
  부서 담당자가 "접수"된 VOC를 선택하여 그 내용을 읽고 『부서 접수 확인』 
  버튼을 눌러 해당 VOC 처리를 시작했음을 알리면【처리중】상태가 된다.     
]]>
			</hint>
		</caption>
		<caption id="caption52" style="left:54px; top:580px; width:120px; height:21px; font-weight:bold; vertical-align:top; line-spacing:7; ">
			<![CDATA[(2) 처리중]]>
			<hint>
				<![CDATA[
  부서 담당자는 "처리중"인 VOC에 대해 민원이 제기된 내용 확인, 고객과의 연락, 민원 처리 등 실제 
  업무 처리를 진행하고 그 결과 내용을 저장한다. 진행상태는 여전히【처리중】상태가 되어 있다.     
]]>
			</hint>
		</caption>
		<caption id="caption53" style="left:54px; top:600px; width:120px; height:20px; font-weight:bold; vertical-align:top; line-spacing:7; ">
			<![CDATA[(3) 결재요청]]>
			<hint>
				<![CDATA[
  부서 담당자는 업무 처리 결과 내용의 입력 완료 후 부서장 결재 요청 버튼을   
  눌러 부서장에게 결재를 요청한다. 진행상태는【결재요청】상태가 된다.        
]]>
			</hint>
		</caption>
		<caption id="caption54" style="left:54px; top:620px; width:120px; height:20px; font-weight:bold; vertical-align:top; line-spacing:7; ">
			<![CDATA[(4) 회신완료]]>
			<hint>
				<![CDATA[
  부서장은 담당자가 결재 요청한 VOC에 대하여 그 내용을 확인, 판단하여   
  부서장 의견을 적어 결재 처리를 하면서 민원 담당자에게 회신하게 되면     
  진행상태는【회신완료】상태가 되어 부서에서의 업무가 종료하게 된다.     
]]>
			</hint>
		</caption>
		<caption id="caption56" style="left:54px; top:644px; width:125px; height:20px; vertical-align:top; line-spacing:7; ">
			<![CDATA[   * 공개열람내용 확인]]>
			<hint>
				<![CDATA[
  부서 담당자 및 부서내 직원은 진행상태를 "모든 부서 열람"으로   
  검색하여 다른 부서의 공개된 VOC 접수 내용을 볼 수 있다.         
]]>
			</hint>
		</caption>
		<caption id="caption57" style="left:54px; top:662px; width:120px; height:21px; vertical-align:top; line-spacing:7; ">
			<![CDATA[   * 자체처리 알림]]>
			<hint>
				<![CDATA[
  민원 담당자가 이미 자체적으로 처리하였지만 부서 담당자도 민원 내용을   
  알 필요가 있는 경우 자체처리 알림을 통해 VOC 접수 내용을 볼 수 있다.    
]]>
			</hint>
		</caption>
		<caption id="caption58" style="left:54px; top:680px; width:120px; height:20px; vertical-align:top; line-spacing:7; ">
			<![CDATA[   * 부서통계]]>
			<hint>
				<![CDATA[
  부서 담당자는 "기간별 VOC 현황" "직원별 VOC 현황" 메뉴에서          
  자신의 부서에 대하여 조회일자를 지정하여 그 현황을 확인할 수 있다.  
]]>
			</hint>
		</caption>
	</xhtml:body>
</xhtml:html>