123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300301302303304305306307308309310311312313314315316317318319320321322323324325326327328329330331332333334335336337338339340341342343344345346347348349350351352353354355356357358359360361362363364365366367368369370371372373374375376377378379380381382383384385386387388389390391392393394395396397398399400401402403404405406407408409410411412 |
- <?xml version="1.0" encoding="EUC-KR"?>
- <!--
- * Name : SMCVQ01400_부서VOC처리현황(그룹별)
- * Summary : 부서 VOC 처리사항 조회(그룹별)
- * Programmer : Roger Kim
- * Date Written : 2007.01.23
- * History :
- * Remark :
- -->
- <?xml-stylesheet href="../../../com/commonweb/css/common.css" type="text/css" ?>
- <xhtml:html xmlns:xhtml="http://www.w3.org/1999/xhtml" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.w3.org/2002/01/xforms" xmlns:ev="http://www.w3.org/2001/xml-events">
- <xhtml:head>
- <xhtml:title>부서 VOC 처리현황(그룹별)</xhtml:title>
- <model id="model1">
- <instance id="instance1">
- <root xmlns="">
- <main>
- <list>
- <voclist>
- <acptseq/>
- <replreqdd/>
- <acpttype/>
- <deptnm/>
- <empnm/>
- <deptprcsstat/>
- <innraprvreqdd/>
- <innraprvdd/>
- <acpttitl/>
- <acptkindlrg/>
- <rgstseq/>
- <acptdd/>
- <deptprcsstatcd/>
- <prcsstatcd/>
- <aprvreqflag/>
- </voclist>
- </list>
- </main>
- <send>
- <data>
- <srchacptdd1/>
- <srchacptdd2/>
- <srchacpttypecd/>
- <srchprcsstatcd/>
- <srchdeptcd/>
- <srchempnm/>
- </data>
- <key>
- <sndacptdd/>
- <sndacptseq/>
- <sndrgstseq/>
- </key>
- <param>
- <grpdeptcd/>
- </param>
- </send>
- <init>
- <C0001list>
- <C0001>
- <cdid/>
- <cdnm>전체</cdnm>
- </C0001>
- </C0001list>
- <param>
- <grpdeptcd>
- <subdeptcd/>
- <subdeptnm/>
- </grpdeptcd>
- </param>
- </init>
- </root>
- </instance>
- <script type="javascript" ev:event="xforms-ready">
- <![CDATA[
- model.removeNodeset("/root/main/list");
- var reSrchAcptDD1 = model.getValue("/root/send/data/srchacptdd1")
-
- // 메뉴 파라미터 받아 사용, Default : BB
- var paramDeptcd = model.getValue("/root/properties/menu/menuparam")
-
- if ( paramDeptcd == "" ){
- model.makeValue("/root/properties/menu/menuparam", "BB");
- model.setValue("/root/send/data/srchdeptcd", "BB");
- }
-
- model.setValue("/root/send/param/grpdeptcd", paramDeptcd);
- model.setValue("/root/send/data/srchdeptcd", paramDeptcd);
- submit("TRCVQ01402");
- // 처음 검색 팝업을 띄울 때에는 기본 정보를 안 보여주고, 한번 검색 한 이후에는 최종선택한 정보를 기본적으로 가져옴..
- if ( reSrchAcptDD1 == "" || reSrchAcptDD1 == null ){
- model.setValue("/root/send/data/srchacptdd1",getCurrentDate().toDate().getAddDate(-91,"D").getDateFormat());
- model.setValue("/root/send/data/srchacptdd2",getCurrentDate());
- }
- initGridStyle("grd_voclist");
- submit("TRCVQ01401");
- setRowStyle("grd_voclist" , "2" , "접수" , "deptprcsstat", "");
- //model.SetFocus("grd_voclist");
-
- zbcfGetCodeList( new Array("C0001"), new Array("/root/init/C0001list"), true );
- fCheckAuth();
- model.refresh();
- ]]>
- </script>
- <script type="javascript" ev:event="xforms-model-construct-done">
- <![CDATA[
- grd_voclist.mergeCol(0) = false;
- grd_voclist.mergeCol(3) = false;
- grd_voclist.mergeCol(4) = false;
- grd_voclist.mergeCol(5) = false;
- grd_voclist.mergeCol(6) = false;
- grd_voclist.mergeCol(7) = false;
- grd_voclist.mergeCol(8) = false;
- grd_voclist.mergeCol(9) = false;
- grd_voclist.mergeCol(10) = false;
- grd_voclist.mergeCol(11) = false;
- ]]>
- </script>
- <script type="javascript">
- <![CDATA[
- function fCheckAuth() {
- // 권한체크
- if (!checkAuth("r")) {
- btnicon_search1.disabled = true;
- btn_search.disabled = true;
- btn_list.disabled = true;
- }
- if (!checkAuth("x")) {
- }
- if (!checkAuth("p")) {
- btn_excsave.disabled = true;
- }
- }
- ]]>
- </script>
- <submission id="TRZBC00101" mediatype="application/x-www-form-urlencoded" method="post" replace="instance"/>
- <submission id="TRCVQ01401" mediatype="application/x-www-form-urlencoded" method="post" ref="/root/send/data" resultref="/root/main/list"/>
- <submission id="TRCVQ01402" mediatype="application/x-www-form-urlencoded" method="post" ref="/root/send/param" resultref="/root/init/param"/>
- </model>
- <script type="javascript" src="../../../com/commonweb/js/common.js"/>
- <script type="javascript" src="../../../com/commonweb/js/dateHelper.js"/>
- <script type="javascript" src="../../../com/commonweb/js/tfHelper.js"/>
- <script type="javascript" src="../../../com/basiccodeweb/js/ZBC001.js"/>
- </xhtml:head>
- <xhtml:body style="margin-left:8; margin-top:0; margin-right:8; margin-bottom:0; ">
- <group id="grp_tle" style="left:0px; top:0px; width:1195px; height:13px; ">
- <caption id="caption1" class="tit_1" style="left:0px; top:0px; width:190px; height:14px; ">부서 VOC 처리현황(그룹별)</caption>
- </group>
- <group id="grp_johe" style="left:225px; top:23px; width:970px; height:59px; vertical-align:top; ">
- <shape id="roundrect1" class="roundrect_search" appearance="roundrect" style="left:0px; top:0px; width:970px; height:59px; "/>
- <caption id="caption2" class="search_name" style="left:15px; top:9px; width:87px; height:17px; ">접수일자 :</caption>
- <input id="ipt_SrchAcptDD1" ref="/root/send/data/srchacptdd1" class="input_s_essential" inputtype="date" style="left:105px; top:8px; width:120px; height:19px; "/>
- <caption id="caption3" class="search_no_b" style="left:230px; top:9px; width:12px; height:17px; ">~</caption>
- <input id="ipt_SrchAcptDD2" ref="/root/send/data/srchacptdd2" class="input_s_essential" inputtype="date" style="left:245px; top:8px; width:120px; height:19px; "/>
- <caption id="caption4" class="search_name" style="left:394px; top:9px; width:87px; height:17px; ">접수구분 :</caption>
- <select1 id="cmb_SrchAcptTypeCd" ref="/root/send/data/srchacpttypecd" class="combo_search" appearance="minimal" style="left:483px; top:8px; width:130px; height:19px; ">
- <choices>
- <itemset nodeset="/root/init/C0001list/C0001">
- <label ref="cdnm"/>
- <value ref="cdid"/>
- </itemset>
- </choices>
- </select1>
- <caption id="caption5" class="search_name" style="left:640px; top:9px; width:87px; height:17px; ">진행상태 :</caption>
- <select1 id="cmb_SrchPrcsStatCd" ref="/root/send/data/srchprcsstatcd" class="combo_search" appearance="minimal" style="left:730px; top:8px; width:130px; height:19px; ">
- <choices>
- <item>
- <label>전체</label>
- <value/>
- </item>
- <item>
- <label>접수</label>
- <value>A</value>
- </item>
- <item>
- <label>처리중</label>
- <value>B</value>
- </item>
- <item>
- <label>결재요청</label>
- <value>C</value>
- </item>
- <item>
- <label>회신완료</label>
- <value>D</value>
- </item>
- <item>
- <label>모든 부서 열람</label>
- <value>Z</value>
- </item>
- <item>
- <label>자체처리 알림</label>
- <value>X</value>
- </item>
- </choices>
- </select1>
- <caption id="caption6" class="search_name" style="left:15px; top:33px; width:112px; height:17px; ">해당부서 :</caption>
- <select1 id="cmb_srchdeptcd" ref="/root/send/data/srchdeptcd" class="combo_search" appearance="minimal" style="left:105px; top:32px; width:150px; height:19px; ">
- <choices>
- <itemset nodeset="/root/init/param/grpdeptcd">
- <label ref="subdeptnm"/>
- <value ref="subdeptcd"/>
- </itemset>
- </choices>
- </select1>
- <line id="line1" class="line_4" style="x1:883px; y1:7px; x2:883px; y2:53px; "/>
- <button id="btn_search" class="btn1_letter2" style="left:898px; top:17px; width:56px; height:22px; ">
- <caption>조회</caption>
- <script type="javascript" ev:event="DOMActivate">
- <![CDATA[
- if (isRequiredControls("ipt_SrchAcptDD1", "ipt_SrchAcptDD2") ){
- model.removeNodeset("/root/main/list/voclist");
- initGridStyle("grd_voclist");
- submit("TRCVQ01401");
- setRowStyle("grd_voclist" , "2" , "접수" , "deptprcsstat", "");
- //model.SetFocus("grd_voclist");
- }
- ]]>
- </script>
- </button>
- <input id="input1" ref="/root/send/data/srchempnm" class="input_search" style="left:483px; top:32px; width:130px; height:19px; ">
- <script type="javascript" ev:event="onkeyup">
- <![CDATA[
- inputEnterKey("btn_search", "DOMActivate");
- ]]>
- </script>
- </input>
- <caption id="caption7" class="search_name" style="left:394px; top:33px; width:87px; height:17px; ">해당직원 :</caption>
- </group>
- <group id="grp_customer" style="left:225px; top:82px; width:970px; height:669px; ">
- <caption id="caption9" class="tit_2" style="left:5px; top:10px; width:165px; height:14px; ">부서 VOC 처리 목록</caption>
- <button id="btn_excsave" class="btn2_letter4" visibility="visible" style="left:903px; top:5px; width:64px; height:19px; ">
- <caption>엑셀저장</caption>
- <script type="javascript" ev:event="DOMActivate">
- <![CDATA[
- var fileName = window.fileDialog("save", ",", false, "VOC접수목록엑셀", "xls", "All Files (*.*)|*.*|Excel Files(*.xls)|*.xls");
- if (fileName != "")
- {
- grd_voclist.saveExcel(fileName);
- }
- ]]>
- </script>
- </button>
- <line id="line2" class="line_1" style="x1:0px; y1:25px; x2:970px; y2:25px; "/>
- <datagrid id="grd_voclist" nodeset="/root/main/list/voclist" allowselection="false" caption="접수번호^접수일자^접수구분^담당부서^담당자^진행상태^결재요청일^부서장결재^제목^접수유형^등록순서^접수일자^부서진행상태코드^진행상태코드^승인요청" colsep="^" colwidth="70, 80, 80, 80, 75, 80, 75, 75, 255, 75, 0, 0, 0, 0, 0" dataheight="23" defaultrows="0" extendlastcol="scroll" mergecells="byrestriccol" mergecellsfixedrows="bycolrec" rowheader="reverseseq" rowheight="23" rowsep="|" style="left:0px; top:30px; width:970px; height:639px; ">
- <col class="text_center" ref="acptseq"/>
- <col class="text_center" ref="replreqdd" format="yyyy-mm-dd"/>
- <col class="text_center" ref="acpttype"/>
- <col ref="deptnm"/>
- <col class="text_center" ref="empnm"/>
- <col class="text_center" ref="deptprcsstat"/>
- <col class="text_center" ref="innraprvreqdd" format="yyyy-mm-dd"/>
- <col class="text_center" ref="innraprvdd" format="yyyy-mm-dd"/>
- <col ref="acpttitl"/>
- <col class="text_center" ref="acptkindlrg"/>
- <col ref="rgstseq" visibility="hidden"/>
- <col ref="acptdd" visibility="hidden"/>
- <col ref="deptprcsstatcd" visibility="hidden"/>
- <col ref="prcsstatcd" visibility="hidden"/>
- <col ref="aprvreqflag" visibility="hidden"/>
- <script type="javascript" ev:event="ondblclick">
- <![CDATA[
- var row = grd_voclist.row;
- var receive_acptdd = grd_voclist.valueMatrix(row, grd_voclist.colRef("acptdd"));
- var receive_acptseq = grd_voclist.valueMatrix(row, grd_voclist.colRef("acptseq"));
- var receive_rgstseq = grd_voclist.valueMatrix(row, grd_voclist.colRef("rgstseq"));
- var receive_aprvreqflag = grd_voclist.valueMatrix(row, grd_voclist.colRef("aprvreqflag"));
- var receive_deptprcsstat = grd_voclist.valueMatrix(row, grd_voclist.colRef("deptprcsstatcd"));
- if ((grd_voclist.row > 0) && grd_voclist.isCell(event.target)){
- model.setValue("/root/send/key/sndacptdd", receive_acptdd);
- model.setValue("/root/send/key/sndacptseq", receive_acptseq);
- model.setValue("/root/send/key/sndrgstseq", receive_rgstseq);
- if (receive_aprvreqflag == "2") { // 모든부서열람 Z
- navigate("SMCVQ01500", "", "", "", "SMCVQ01500", "/root/send", "/root/main/temp");
- } else if (receive_aprvreqflag == "1") { // 자체처리알림 X
- navigate("SMCVQ01600", "", "", "", "SMCVQ01600", "/root/send", "/root/main/temp");
- } else {
- if (receive_deptprcsstat == "A") {
- navigate("SMCVQ01700", "", "", "", "SMCVQ01700", "/root/send", "/root/main/temp");
- } else if (receive_deptprcsstat == "B") {
- navigate("SMCVQ01900", "", "", "", "SMCVQ01900", "/root/send", "/root/main/temp");
- } else if (receive_deptprcsstat == "C") {
- var rtn = messageBox("부서장 결재를 기다리고 있는 중입니다. ","Q003");
- if(rtn == 6){
- navigate("SMCVQ02000", "", "", "", "SMCVQ02000", "/root/send", "/root/main/temp");
- } else {
- }
- } else if (receive_deptprcsstat == "D") {
- navigate("SMCVQ02100", "", "", "", "SMCVQ02100", "/root/send", "/root/main/temp");
- }
- }
- } else {
- }
- ]]>
- </script>
- </datagrid>
- </group>
- <group id="grp_btn" scroll="auto" style="left:225px; top:751px; width:970px; height:27px; ">
- <caption id="caption20" class="hand" style="left:100px; top:7px; width:722px; height:17px; ">부서 VOC 처리현황(그룹별)에서는 하위 부서에 들어온 처리요청 및 공개열람/자체처리 내역을 보실 수 있습니다.</caption>
- <button id="btn_list" class="btn4_letter5" style="left:878px; top:5px; width:92px; height:22px; ">
- <caption>정보 보기</caption>
- <script type="javascript" ev:event="DOMActivate">
- <![CDATA[
- var row = grd_voclist.row;
- var receive_acptdd = grd_voclist.valueMatrix(row, grd_voclist.colRef("acptdd"));
- var receive_acptseq = grd_voclist.valueMatrix(row, grd_voclist.colRef("acptseq"));
- var receive_rgstseq = grd_voclist.valueMatrix(row, grd_voclist.colRef("rgstseq"));
- var receive_aprvreqflag = grd_voclist.valueMatrix(row, grd_voclist.colRef("aprvreqflag"));
- var receive_deptprcsstat = grd_voclist.valueMatrix(row, grd_voclist.colRef("deptprcsstatcd"));
- if ((grd_voclist.row > 0) && grd_voclist.isCell(event.target)){
- model.setValue("/root/send/key/sndacptdd", receive_acptdd);
- model.setValue("/root/send/key/sndacptseq", receive_acptseq);
- model.setValue("/root/send/key/sndrgstseq", receive_rgstseq);
- if (receive_aprvreqflag == "2") { // 모든부서열람 Z
- navigate("SMCVQ01500", "", "", "", "SMCVQ01500", "/root/send", "/root/main/temp");
- } else if (receive_aprvreqflag == "1") { // 자체처리알림 X
- navigate("SMCVQ01600", "", "", "", "SMCVQ01600", "/root/send", "/root/main/temp");
- } else {
- if (receive_deptprcsstat == "A") {
- navigate("SMCVQ01700", "", "", "", "SMCVQ01700", "/root/send", "/root/main/temp");
- } else if (receive_deptprcsstat == "B") {
- navigate("SMCVQ01900", "", "", "", "SMCVQ01900", "/root/send", "/root/main/temp");
- } else if (receive_deptprcsstat == "C") {
- var rtn = messageBox("부서장 결재를 기다리고 있는 중입니다. ","Q003");
- if(rtn == 6){
- navigate("SMCVQ02000", "", "", "", "SMCVQ02000", "/root/send", "/root/main/temp");
- } else {
- }
- } else if (receive_deptprcsstat == "D") {
- navigate("SMCVQ02100", "", "", "", "SMCVQ02100", "/root/send", "/root/main/temp");
- }
- }
- } else {
- messageBox("조회하신 후 목록을 ","C002");
- model.SetFocus("grd_voclist");
- }
- ]]>
- </script>
- </button>
- </group>
- <import id="import1" overflow="hidden" instancetype="merge" src="./SSCVO00100_LeftTree.xrw" style="left:0px; top:23px; width:215px; height:744px; "/>
- <shape id="rndrctlgnd" class="roundrect_legend" appearance="roundrect" ellipsewidth="10" ellipseheight="10" style="left:24px; top:505px; width:167px; height:224px; background-color:#f2f6ff; border-color:#c8c0fd; "/>
- <caption id="caption50" class="hand" style="left:35px; top:530px; width:144px; height:30px; ">부서 처리 프로세스</caption>
- <caption id="caption51" style="left:54px; top:560px; width:120px; height:21px; font-weight:bold; vertical-align:top; line-spacing:7; ">
- <![CDATA[(1) 접수]]>
- <hint>
- <![CDATA[
- 부서 담당자가 "접수"된 VOC를 선택하여 그 내용을 읽고 『부서 접수 확인』
- 버튼을 눌러 해당 VOC 처리를 시작했음을 알리면【처리중】상태가 된다.
- ]]>
- </hint>
- </caption>
- <caption id="caption52" style="left:54px; top:580px; width:120px; height:21px; font-weight:bold; vertical-align:top; line-spacing:7; ">
- <![CDATA[(2) 처리중]]>
- <hint>
- <![CDATA[
- 부서 담당자는 "처리중"인 VOC에 대해 민원이 제기된 내용 확인, 고객과의 연락, 민원 처리 등 실제
- 업무 처리를 진행하고 그 결과 내용을 저장한다. 진행상태는 여전히【처리중】상태가 되어 있다.
- ]]>
- </hint>
- </caption>
- <caption id="caption53" style="left:54px; top:600px; width:120px; height:20px; font-weight:bold; vertical-align:top; line-spacing:7; ">
- <![CDATA[(3) 결재요청]]>
- <hint>
- <![CDATA[
- 부서 담당자는 업무 처리 결과 내용의 입력 완료 후 부서장 결재 요청 버튼을
- 눌러 부서장에게 결재를 요청한다. 진행상태는【결재요청】상태가 된다.
- ]]>
- </hint>
- </caption>
- <caption id="caption54" style="left:54px; top:620px; width:120px; height:20px; font-weight:bold; vertical-align:top; line-spacing:7; ">
- <![CDATA[(4) 회신완료]]>
- <hint>
- <![CDATA[
- 부서장은 담당자가 결재 요청한 VOC에 대하여 그 내용을 확인, 판단하여
- 부서장 의견을 적어 결재 처리를 하면서 민원 담당자에게 회신하게 되면
- 진행상태는【회신완료】상태가 되어 부서에서의 업무가 종료하게 된다.
- ]]>
- </hint>
- </caption>
- <caption id="caption56" style="left:54px; top:644px; width:125px; height:20px; vertical-align:top; line-spacing:7; ">
- <![CDATA[ * 공개열람내용 확인]]>
- <hint>
- <![CDATA[
- 부서 담당자 및 부서내 직원은 진행상태를 "모든 부서 열람"으로
- 검색하여 다른 부서의 공개된 VOC 접수 내용을 볼 수 있다.
- ]]>
- </hint>
- </caption>
- <caption id="caption57" style="left:54px; top:662px; width:120px; height:21px; vertical-align:top; line-spacing:7; ">
- <![CDATA[ * 자체처리 알림]]>
- <hint>
- <![CDATA[
- 민원 담당자가 이미 자체적으로 처리하였지만 부서 담당자도 민원 내용을
- 알 필요가 있는 경우 자체처리 알림을 통해 VOC 접수 내용을 볼 수 있다.
- ]]>
- </hint>
- </caption>
- <caption id="caption58" style="left:54px; top:680px; width:120px; height:20px; vertical-align:top; line-spacing:7; ">
- <![CDATA[ * 부서통계]]>
- <hint>
- <![CDATA[
- 부서 담당자는 "기간별 VOC 현황" "직원별 VOC 현황" 메뉴에서
- 자신의 부서에 대하여 조회일자를 지정하여 그 현황을 확인할 수 있다.
- ]]>
- </hint>
- </caption>
- </xhtml:body>
- </xhtml:html>
|