SMCVQ00600_부서VOC부서처리중내용.xrw 27 KB

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  1. <?xml version="1.0" encoding="EUC-KR"?>
  2. <!--
  3. * Name : SMCVQ00600_부서VOC부서처리중내용
  4. * Summary : 부서VOC부서처리중내용
  5. * Programmer : 김준규
  6. * Date Written : 2007.01.22
  7. * History : 2007.03.19
  8. * Remark :
  9. -->
  10. <?xml-stylesheet href="../../../com/commonweb/css/common.css" type="text/css" ?>
  11. <xhtml:html xmlns:xhtml="http://www.w3.org/1999/xhtml" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.w3.org/2002/01/xforms" xmlns:ev="http://www.w3.org/2001/xml-events">
  12. <xhtml:head>
  13. <xhtml:title>부서 VOC 접수내용</xhtml:title>
  14. <model id="model1">
  15. <instance id="instance1">
  16. <root xmlns="">
  17. <main>
  18. <vocdata>
  19. <accept>
  20. <pid/>
  21. <patnm/>
  22. <acptseq/>
  23. <acptdd/>
  24. <genrdd/>
  25. <acpttype/>
  26. <prcsstatcd/>
  27. <acptkindlrg/>
  28. <acptkindmdl/>
  29. <acptkindsml/>
  30. <acpttitl/>
  31. <acptcnts/>
  32. <acpviewdd/>
  33. <openallyn/>
  34. <deptpidopenyn/>
  35. </accept>
  36. <deptview>
  37. <deptnm/>
  38. <deptcd/>
  39. <empnm/>
  40. <empid/>
  41. </deptview>
  42. </vocdata>
  43. <reqdata>
  44. <area>
  45. <deptnm/>
  46. <deptcd/>
  47. <empnm/>
  48. <empid/>
  49. <replreqdd/>
  50. <csteamreqcnts/>
  51. <acptdd/>
  52. <acptseq/>
  53. <rgstseq/>
  54. </area>
  55. </reqdata>
  56. <rpldata>
  57. <area>
  58. <deptnm/>
  59. <replpsnnm/>
  60. <clntnotidt/>
  61. <replacptdd/>
  62. <innraprvpsnnm/>
  63. <innraprvpsnid/>
  64. <innraprvdd/>
  65. <innraprvreqdd/>
  66. <prcsstat/>
  67. <replcnts/>
  68. <innraprvcnts/>
  69. <acptdd/>
  70. <acptseq/>
  71. <rgstseq/>
  72. </area>
  73. </rpldata>
  74. <vocpopup>
  75. <title/>
  76. <contents/>
  77. <inputmode/>
  78. <receive_path/>
  79. </vocpopup>
  80. <temp>
  81. <data>
  82. <srchacptdd1/>
  83. <srchacptdd2/>
  84. <srchacpttypecd/>
  85. <srchprcsstatcd/>
  86. <srchdeptcd/>
  87. <srchdeptnm/>
  88. <srchcintnm/>
  89. <srchpatnm/>
  90. </data>
  91. <key>
  92. <sndacptdd/>
  93. <sndacptseq/>
  94. <sndrgstseq/>
  95. </key>
  96. </temp>
  97. </main>
  98. <send>
  99. <data/>
  100. </send>
  101. <init>
  102. <C0001list>
  103. <cdid/>
  104. <cdnm/>
  105. </C0001list>
  106. <C0003list>
  107. <cdid/>
  108. <cdnm/>
  109. </C0003list>
  110. <C0004list>
  111. <cdid/>
  112. <cdnm/>
  113. </C0004list>
  114. <C0005list>
  115. <cdid/>
  116. <cdnm/>
  117. </C0005list>
  118. <C0006list>
  119. <cdid/>
  120. <cdnm/>
  121. </C0006list>
  122. <C0007list>
  123. <cdid/>
  124. <cdnm/>
  125. </C0007list>
  126. <C0008list>
  127. <cdid/>
  128. <cdnm/>
  129. </C0008list>
  130. <C0009list>
  131. <cdid/>
  132. <cdnm/>
  133. </C0009list>
  134. </init>
  135. </root>
  136. </instance>
  137. <submission id="TRZBC00101" mediatype="application/x-www-form-urlencoded" method="post" replace="instance"/>
  138. <submission id="TRCVQ00501" mediatype="application/x-www-form-urlencoded" method="post" ref="/root/main/temp/key" resultref="/root/main/reqdata"/>
  139. <submission id="TRCVO01201" mediatype="application/x-www-form-urlencoded" method="post" ref="/root/main/temp/key" resultref="/root/main/vocdata"/>
  140. <submission id="TRCVQ00601" mediatype="application/x-www-form-urlencoded" method="post" ref="/root/main/temp/key" resultref="/root/main/rpldata"/>
  141. <submission id="TXCVQ00601" mediatype="application/x-www-form-urlencoded" method="post" ref="/root/main/rpldata/area"/>
  142. <submission id="TXCVQ00602" mediatype="application/x-www-form-urlencoded" method="post" ref="/root/main/temp/key"/>
  143. </model>
  144. <script type="javascript" ev:event="xforms-ready">
  145. <![CDATA[
  146. submit("TRCVO01201");
  147. if( model.getValue("/root/main/vocdata/accept/deptpidopenyn") != "Y" ) {
  148. model.setValue("/root/main/vocdata/accept/pid", "");
  149. model.setValue("/root/main/vocdata/accept/patnm", "");
  150. }
  151. if( model.getValue("/root/main/vocdata/accept/acptkindlrg") == "C" ) {
  152. switch (model.getValue("/root/main/vocdata/accept/acptkindmdl")) {
  153. case "ES" :
  154. cmb_AcptKindSml.choices.itemset.attribute("nodeset") = "/root/init/C0005list/C0005";
  155. zbcfGetCodeList( new Array("C0001", "C0003", "C0004", "C0005"), new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list", "/root/init/C0005list"), true );
  156. break;
  157. case "PS" :
  158. cmb_AcptKindSml.choices.itemset.attribute("nodeset") = "/root/init/C0006list/C0006";
  159. zbcfGetCodeList( new Array("C0001", "C0003", "C0004", "C0006"), new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list", "/root/init/C0006list"), true );
  160. break;
  161. case "OS" :
  162. cmb_AcptKindSml.choices.itemset.attribute("nodeset") = "/root/init/C0007list/C0007";
  163. zbcfGetCodeList( new Array("C0001", "C0003", "C0004", "C0007"), new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list", "/root/init/C0007list"), true );
  164. break;
  165. case "NS" :
  166. cmb_AcptKindSml.choices.itemset.attribute("nodeset") = "/root/init/C0008list/C0008";
  167. zbcfGetCodeList( new Array("C0001", "C0003", "C0004", "C0008"), new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list", "/root/init/C0008list"), true );
  168. break;
  169. case "TS" :
  170. cmb_AcptKindSml.choices.itemset.attribute("nodeset") = "/root/init/C0009list/C0009";
  171. zbcfGetCodeList( new Array("C0001", "C0003", "C0004", "C0009"), new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list", "/root/init/C0009list"), true );
  172. break;
  173. default :
  174. zbcfGetCodeList( new Array("C0001", "C0003", "C0004"), new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list"), true );
  175. break;
  176. }
  177. } else {
  178. zbcfGetCodeList( new Array("C0001", "C0003"), new Array("/root/init/C0001list", "/root/init/C0003list"), true );
  179. }
  180. submit("TRCVQ00501");
  181. submit("TRCVQ00601");
  182. fCheckAuth()
  183. model.refresh();
  184. ]]>
  185. </script>
  186. <script type="javascript">
  187. <![CDATA[
  188. function fCheckAuth() {
  189. // 권한체크
  190. if (!checkAuth("r")) {
  191. btn_list.disabled = true;
  192. btn_clear.disabled = true;
  193. }
  194. if (!checkAuth("x")) {
  195. btn_save.disabled = true;
  196. btn_aprvreq.disabled = true;
  197. }
  198. if (!checkAuth("p")) {
  199. }
  200. }
  201. ]]>
  202. </script>
  203. <script type="javascript" src="../../../com/commonweb/js/common.js"/>
  204. <script type="javascript" src="../../../com/commonweb/js/dateHelper.js"/>
  205. <script type="javascript" src="../../../com/commonweb/js/tfHelper.js"/>
  206. <script type="javascript" src="../../../com/commonweb/js/stringHelper.js"/>
  207. <script type="javascript" src="../../../com/basiccodeweb/js/ZBC001.js"/>
  208. </xhtml:head>
  209. <xhtml:body style="margin-left:8; margin-top:0; margin-right:8; margin-bottom:0; ">
  210. <group id="grp_tle" style="left:0px; top:0px; width:1195px; height:13px; ">
  211. <caption id="caption1" class="tit_1" style="left:0px; top:0px; width:145px; height:14px; ">부서 VOC 접수내용</caption>
  212. </group>
  213. <group id="grp_Accept" style="left:225px; top:23px; width:970px; height:290px; ">
  214. <caption id="caption23" class="tit_2" style="left:5px; top:0px; width:113px; height:14px; ">등록된 접수내역</caption>
  215. <select id="chk_allopen" ref="/root/main/vocdata/accept/openallyn" disabled="true" overflow="visible" appearance="full" disable.background-color="transparent" style="left:814px; top:0px; width:156px; height:19px; font-weight:bold; border-style:none; ">
  216. <choices>
  217. <item>
  218. <label>모든 부서에 내용 공개</label>
  219. <value>Y</value>
  220. </item>
  221. </choices>
  222. </select>
  223. <line id="line8" class="line_1" style="x1:0px; y1:15px; x2:970px; y2:15px; "/>
  224. <line id="line9" class="line_2" style="x1:0px; y1:42px; x2:970px; y2:42px; "/>
  225. <caption id="caption24" class="cell_1" style="left:0px; top:20px; width:105px; height:23px; text-align:center; vertical-align:middle; ">민원 접수일자</caption>
  226. <output id="ipt_AcptViewDD" ref="/root/main/vocdata/accept/acpviewdd" class="output_fix" format="yyyy-mm-dd" style="left:108px; top:21px; width:130px; height:19px; "/>
  227. <caption id="caption25" class="cell_1" style="left:241px; top:20px; width:105px; height:23px; text-align:center; vertical-align:middle; ">접수번호</caption>
  228. <output id="opt_AcptNo" ref="/root/main/vocdata/accept/acptseq" class="output_fix" inputtype="date" style="left:349px; top:21px; width:130px; height:19px; "/>
  229. <caption id="caption26" class="cell_1" style="left:483px; top:20px; width:105px; height:23px; text-align:center; vertical-align:middle; ">접수형태</caption>
  230. <output id="ipt_GenrDD" ref="/root/main/vocdata/accept/genrdd" class="output_fix" format="yyyy-mm-dd" style="left:591px; top:21px; width:130px; height:19px; "/>
  231. <caption id="caption2" class="cell_1" style="left:723px; top:20px; width:105px; height:23px; text-align:center; vertical-align:middle; ">접수구분</caption>
  232. <select1 id="cmb_AcptType" ref="/root/main/vocdata/accept/acpttype" class="combo_essential" disabled="true" appearance="minimal" style="left:832px; top:21px; width:137px; height:19px; ">
  233. <choices>
  234. <itemset nodeset="/root/init/C0001list/C0001">
  235. <label ref="cdnm"/>
  236. <value ref="cdid"/>
  237. </itemset>
  238. </choices>
  239. </select1>
  240. <line id="line10" class="line_2" style="x1:0px; y1:66px; x2:970px; y2:66px; "/>
  241. <caption id="caption28" class="cell_1" style="left:0px; top:44px; width:105px; height:23px; text-align:center; vertical-align:middle; ">접수유형</caption>
  242. <select1 id="cmb_AcptKindLrg" ref="/root/main/vocdata/accept/acptkindlrg" class="combo_default" disabled="true" appearance="minimal" style="left:108px; top:45px; width:120px; height:19px; ">
  243. <choices>
  244. <itemset nodeset="/root/init/C0003list/C0003">
  245. <label ref="cdnm"/>
  246. <value ref="cdid"/>
  247. </itemset>
  248. </choices>
  249. </select1>
  250. <select1 id="cmb_AcptKindMdl" ref="/root/main/vocdata/accept/acptkindmdl" class="combo_default" disabled="true" appearance="minimal" style="left:230px; top:45px; width:120px; height:19px; ">
  251. <choices>
  252. <itemset nodeset="/root/init/C0004list/C0004">
  253. <label ref="cdnm"/>
  254. <value ref="cdid"/>
  255. </itemset>
  256. </choices>
  257. </select1>
  258. <select1 id="cmb_AcptKindSml" ref="/root/main/vocdata/accept/acptkindsml" class="combo_default" disabled="true" appearance="minimal" style="left:352px; top:45px; width:127px; height:19px; ">
  259. <choices>
  260. <itemset nodeset="/root/init/C0005list/C0005">
  261. <label ref="cdnm"/>
  262. <value ref="cdid"/>
  263. </itemset>
  264. </choices>
  265. </select1>
  266. <caption id="caption3" class="cell_1" style="left:723px; top:44px; width:105px; height:23px; text-align:center; vertical-align:middle; ">환자명</caption>
  267. <output id="opt_Patnm" ref="/root/main/vocdata/accept/patnm" class="output_fix" style="left:832px; top:45px; width:137px; height:19px; "/>
  268. <line id="line12" class="line_2" style="x1:0px; y1:141px; x2:970px; y2:141px; "/>
  269. <caption id="caption29" class="cell_1" style="left:0px; top:68px; width:105px; height:74px; text-align:center; vertical-align:middle; ">
  270. <![CDATA[민원이 제기된
  271. 부서 및 직원]]>
  272. </caption>
  273. <datagrid id="grd_dept" nodeset="/root/main/vocdata/deptview" caption="해당부서^부서코드^해당직원^직원ID^등록순서" colwidth="225, 40, 100, 50, 0" dataheight="23" defaultrows="0" extendlastcol="scroll" mergecellsfixedrows="bycolrec" rowheader="seq" rowheight="23" rowsep="|" style="left:108px; top:69px; width:450px; height:72px; ">
  274. <col class="text_center" ref="deptnm" _key="true"/>
  275. <col class="text_center" ref="deptcd" visibility="hidden"/>
  276. <col class="text_center" ref="empnm"/>
  277. <col class="text_center" ref="empid" visibility="hidden"/>
  278. <col ref="rgstseq" visibility="hidden"/>
  279. </datagrid>
  280. <line id="line13" class="line_2" style="x1:0px; y1:165px; x2:970px; y2:165px; "/>
  281. <caption id="caption33" class="cell_1" style="left:0px; top:143px; width:105px; height:23px; text-align:center; vertical-align:middle; ">제 목</caption>
  282. <output id="ipt_AcptTitl" ref="/root/main/vocdata/accept/acpttitl" class="output_fix" style="left:108px; top:144px; width:861px; height:19px; "/>
  283. <line id="line14" class="line_3" style="x1:0px; y1:288px; x2:970px; y2:288px; "/>
  284. <caption id="caption34" class="cell_1" style="left:0px; top:167px; width:105px; height:122px; text-align:center; vertical-align:middle; ">
  285. <![CDATA[민원 내용]]>
  286. <script type="javascript" ev:event="ondblclick">
  287. <![CDATA[
  288. var s_contents = model.getValue("/root/main/vocdata/accept/acptcnts");
  289. model.setValue("/root/main/vocpopup/title", "민원 내용");
  290. model.setValue("/root/main/vocpopup/contents", s_contents);
  291. open("SPCVD00500", "", "", "", "SPCVD00500", "/root/main/vocpopup", "/root/main/vocpopup");
  292. model.setValue("/root/main/vocpopup/title", "");
  293. model.setValue("/root/main/vocpopup/contents", "");
  294. model.refresh();
  295. ]]>
  296. </script>
  297. </caption>
  298. <textarea id="tar_AcptCnts" ref="/root/main/vocdata/accept/acptcnts" scroll="vertical" editable="false" style="left:108px; top:168px; width:861px; height:118px; "/>
  299. <line id="line16" style="x1:590px; y1:168px; x2:590px; y2:286px; border-color:#c0c0c0; border-style:dotted; "/>
  300. <caption id="caption4" class="cell_1" style="left:483px; top:20px; width:105px; height:23px; text-align:center; vertical-align:middle; ">발생일자</caption>
  301. <caption id="caption5" class="cell_1" style="left:483px; top:44px; width:105px; height:23px; text-align:center; vertical-align:middle; ">등록번호</caption>
  302. <output id="ipt_CintNm" ref="/root/main/vocdata/accept/pid" class="output_fix" style="left:591px; top:45px; width:130px; height:19px; "/>
  303. </group>
  304. <group id="grp_req" style="left:225px; top:313px; width:970px; height:180px; ">
  305. <caption id="caption11" class="tit_2" style="left:5px; top:10px; width:344px; height:13px; ">민원담당부서에서 부서 담당자에게 처리요청을 한 내용</caption>
  306. <line id="line5" class="line_1" style="x1:0px; y1:25px; x2:970px; y2:25px; "/>
  307. <line id="line6" class="line_2" style="x1:0px; y1:51px; x2:970px; y2:51px; "/>
  308. <caption id="caption12" class="cell_1" style="left:0px; top:30px; width:105px; height:23px; text-align:center; vertical-align:middle; ">부서 접수일자</caption>
  309. <output id="opt_ReplReq" ref="/root/main/reqdata/area/replreqdd" class="output_fix" format="yyyy-mm-dd" style="left:108px; top:31px; width:130px; height:19px; "/>
  310. <caption id="caption13" class="cell_1" style="left:241px; top:30px; width:105px; height:23px; text-align:center; vertical-align:middle; ">담당부서</caption>
  311. <caption id="caption14" class="cell_1" style="left:590px; top:30px; width:105px; height:23px; text-align:center; vertical-align:middle; ">부서 관리자</caption>
  312. <output id="ipt_DeptNm" ref="/root/main/reqdata/area/deptnm" class="output_fix" style="left:349px; top:31px; width:170px; height:19px; "/>
  313. <output id="ipt_DeptCd" ref="/root/main/reqdata/area/deptcd" class="output_fix" visibility="hidden" style="left:462px; top:31px; width:120px; height:19px; "/>
  314. <output id="ipt_EmpNm" ref="/root/main/reqdata/area/empnm" class="output_fix" style="left:698px; top:31px; width:130px; height:19px; "/>
  315. <output id="ipt_EmpId" ref="/root/main/reqdata/area/empid" class="output_fix" visibility="hidden" style="left:838px; top:31px; width:131px; height:19px; "/>
  316. <line id="line11" class="line_3" style="x1:0px; y1:178px; x2:970px; y2:178px; "/>
  317. <caption id="caption19" class="cell_1" style="left:0px; top:54px; width:105px; height:125px; text-align:center; vertical-align:middle; ">
  318. <![CDATA[민원담당부서
  319. 처리요청의견]]>
  320. <script type="javascript" ev:event="ondblclick">
  321. <![CDATA[
  322. var s_contents = model.getValue("/root/main/reqdata/area/csteamreqcnts");
  323. model.setValue("/root/main/vocpopup/title", "민원담당부서\n처리요청의견");
  324. model.setValue("/root/main/vocpopup/contents", s_contents);
  325. open("SPCVD00500", "", "", "", "SPCVD00500", "/root/main/vocpopup", "/root/main/vocpopup");
  326. model.setValue("/root/main/vocpopup/title", "");
  327. model.setValue("/root/main/vocpopup/contents", "");
  328. model.refresh();
  329. ]]>
  330. </script>
  331. </caption>
  332. <textarea id="tar_Cnts" ref="/root/main/reqdata/area/csteamreqcnts" scroll="vertical" editable="false" style="left:108px; top:54px; width:861px; height:122px; "/>
  333. <line id="line17" style="x1:590px; y1:54px; x2:590px; y2:176px; border-color:#c0c0c0; border-style:dotted; "/>
  334. </group>
  335. <group id="group4" style="left:225px; top:493px; width:970px; height:258px; ">
  336. <caption id="caption6" class="tit_2" style="left:5px; top:10px; width:175px; height:13px; color:#ff0000; ">부서 담당자의 처리 내용</caption>
  337. <output id="opt_InnrAprvPsnID" ref="/root/main/rpldata/area/innraprvpsnid" class="output_fix" visibility="hidden" style="left:453px; top:5px; width:25px; height:19px; "/>
  338. <line id="line1" class="line_1" style="x1:0px; y1:25px; x2:610px; y2:25px; "/>
  339. <line id="line2" class="line_2" style="x1:0px; y1:52px; x2:610px; y2:52px; "/>
  340. <caption id="caption9" class="cell_1" style="left:0px; top:30px; width:105px; height:23px; text-align:center; vertical-align:middle; ">담당부서</caption>
  341. <output id="opt_ChrgDeptNm" ref="/root/main/rpldata/area/deptnm" class="output_fix" style="left:108px; top:31px; width:130px; height:19px; "/>
  342. <caption id="caption10" class="cell_1" style="left:241px; top:30px; width:105px; height:23px; text-align:center; vertical-align:middle; ">접수확인일</caption>
  343. <output id="opt_replacptdd" ref="/root/main/rpldata/area/replacptdd" class="output_fix" format="yyyy-mm-dd" style="left:349px; top:31px; width:130px; height:19px; "/>
  344. <caption id="caption15" class="cell_1" style="left:241px; top:54px; width:105px; height:23px; text-align:center; vertical-align:middle; ">결재요청직원</caption>
  345. <output id="output2" ref="/root/main/rpldata/area/replpsnnm" class="output_fix" style="left:349px; top:55px; width:130px; height:19px; "/>
  346. <input id="ipt_ClntNotiDT" ref="/root/main/rpldata/area/clntnotidt" class="output_fix" visibility="hidden" format="yyyy-mm-dd hh:nn" showmask="true" style="left:515px; top:55px; width:24px; height:19px; "/>
  347. <line id="line3" class="line_2" style="x1:0px; y1:77px; x2:610px; y2:77px; "/>
  348. <caption id="caption30" class="cell_1" style="left:0px; top:54px; width:105px; height:23px; text-align:center; vertical-align:middle; ">결재요청일</caption>
  349. <output id="opt_innraprvreqdd" ref="/root/main/rpldata/area/innraprvreqdd" class="output_fix" format="yyyy-mm-dd" style="left:108px; top:55px; width:130px; height:19px; "/>
  350. <caption id="caption32" class="cell_1" style="left:0px; top:79px; width:105px; height:179px; color:#ff0000; text-align:center; vertical-align:middle; ">
  351. <![CDATA[부서 담당자
  352. 답변 내용]]>
  353. <script type="javascript" ev:event="ondblclick">
  354. <![CDATA[
  355. var s_contents = model.getValue("/root/main/rpldata/area/replcnts");
  356. var receive_path = "/root/main/rpldata/area/replcnts";
  357. model.setValue("/root/main/vocpopup/title", "부서 담당자\n답변 내용");
  358. model.setValue("/root/main/vocpopup/contents", s_contents);
  359. model.makeValue("/root/main/vocpopup/inputmode", "i");
  360. model.makeValue("/root/main/vocpopup/receive_path", receive_path);
  361. open("SPCVD00500", "", "", "", "SPCVD00500", "/root/main/vocpopup", "/root/main/vocpopup");
  362. model.setValue("/root/main/vocpopup/title", "");
  363. model.setValue("/root/main/vocpopup/contents", "");
  364. model.setValue("/root/main/vocpopup/inputmode", "");
  365. model.setValue("/root/main/vocpopup/receive_path", "");
  366. model.refresh();
  367. ]]>
  368. </script>
  369. </caption>
  370. <textarea id="tar_ReplCnts" ref="/root/main/rpldata/area/replcnts" class="input_essential" scroll="vertical" style="left:108px; top:81px; width:500px; height:174px; "/>
  371. <line id="line7" class="line_3" style="x1:0px; y1:257px; x2:610px; y2:257px; "/>
  372. <caption id="caption7" class="hand" style="left:635px; top:55px; width:102px; height:17px; ">
  373. <![CDATA[알리는 글]]>
  374. </caption>
  375. <caption id="caption20" style="left:640px; top:85px; width:317px; height:154px; font-weight:bold; vertical-align:top; ">
  376. <![CDATA[모든 처리가 끝나면 직접 답변을 작성하고 나서
  377. 부서장 결재 요청 버튼을 클릭하시면
  378. 담당 부서장(임상과장, 팀장 등)에게 전달됩니다.
  379. * 작성하신 답변은 보고서에 그대로 출력되오니
  380. 답변을 잘 작성해주시기 바랍니다.]]>
  381. </caption>
  382. </group>
  383. <group id="grp_btn" scroll="auto" style="left:225px; top:751px; width:970px; height:27px; ">
  384. <button id="btn_list" class="btn6_letter2" style="left:0px; top:5px; width:56px; height:22px; ">
  385. <caption>목록</caption>
  386. <script type="javascript" ev:event="DOMActivate">
  387. <![CDATA[
  388. navigate("SMCVQ00100", "", "", "", "SMCVQ00100", "/root/main/temp", "/root/send");
  389. ]]>
  390. </script>
  391. </button>
  392. <button id="btn_save" class="btn4_letter2" style="left:349px; top:5px; width:56px; height:22px; color:#ff0000; ">
  393. <caption>저장</caption>
  394. <script type="javascript" ev:event="DOMActivate">
  395. <![CDATA[
  396. var r_innraprvreq = model.getValue("/root/main/rpldata/area/innraprvreqdd");
  397. var r_innraprv = model.getValue("/root/main/rpldata/area/innraprvdd");
  398. var r_replacpt = model.getValue("/root/main/rpldata/area/replacptdd");
  399. if (isRequiredControls("tar_ReplCnts") ){
  400. if ( ( ipt_ClntNotiDT.value.length > 0 ) && (ipt_ClntNotiDT.value.length < 12) ){
  401. messageBox("고객통보일시는 2009-05-01 15:30 처럼 날짜와 시간을 함께 ", "C001");
  402. model.setFocus("ipt_ClntNotiDT");
  403. } else {
  404. if (submit("TXCVQ00601")){
  405. if ( r_replacpt == "" ) {
  406. messageBox("처리 내용의 저장이 완료되었습니다. \n\n아직 부서접수확인을 하지 않으셨습니다. \n\n부서접수확인 버튼을 눌러 부서처리중임을 알려주세요.", "I099");
  407. } else {
  408. if ( r_innraprvreq == "") {
  409. messageBox("처리 내용의 저장이 완료되었습니다. \n\n처리 완료시 부서장 결재 요청을 하시기 바랍니다.", "I099");
  410. } else {
  411. messageBox("처리 내용의 저장이 ", "I002");
  412. }
  413. }
  414. submit("TRCVQ00601");
  415. }
  416. }
  417. model.refresh();
  418. }
  419. ]]>
  420. </script>
  421. </button>
  422. <button id="btn_aprvreq" class="btn4_letter8" style="left:407px; top:5px; width:128px; height:22px; color:#ff0000; ">
  423. <caption>부서장 결재 요청</caption>
  424. <script type="javascript" ev:event="DOMActivate">
  425. <![CDATA[
  426. if (isRequiredControls("tar_ReplCnts") ){
  427. if ( ( ipt_ClntNotiDT.value.length > 0 ) && (ipt_ClntNotiDT.value.length < 12) ){
  428. messageBox("고객통보일시는 2009-05-01 15:30 처럼 날짜와 시간을 함께 ", "C001");
  429. model.setFocus("ipt_ClntNotiDT");
  430. } else {
  431. if (submit("TXCVQ00601")){
  432. model.makeValue("/root/main/temp/key/mode", "A");
  433. if (submit("TXCVQ00602")){
  434. messageBox("처리 내용의 저장과 부서장 결재 요청이 ", "I002");
  435. navigate("SMCVQ00100", "", "", "", "SMCVQ00100", "/root/main/temp", "/root/send");
  436. }
  437. }
  438. }
  439. model.refresh();
  440. }
  441. ]]>
  442. </script>
  443. </button>
  444. <button id="btn_clear" class="btn4_letter3" style="left:537px; top:5px; width:68px; height:22px; ">
  445. <caption>초기화</caption>
  446. <script type="javascript" ev:event="DOMActivate">
  447. <![CDATA[
  448. submit("TRCVQ00601");
  449. model.refresh();
  450. ]]>
  451. </script>
  452. </button>
  453. </group>
  454. <group id="group2" scroll="auto" style="left:500px; top:0px; width:465px; height:25px; ">
  455. <shape id="regend" class="roundrect_legend" appearance="roundrect" ellipsewidth="10" ellipseheight="10" style="left:0px; top:0px; width:460px; height:25px; background-color:#f2f6ff; border-color:#c8c0fd; "/>
  456. <caption id="caption16" style="left:12px; top:5px; width:232px; height:17px; ">
  457. <![CDATA[접수 / 모든 부서 열람 / 자체처리 알림 ->]]>
  458. </caption>
  459. <caption id="caption17" class="hand" style="left:240px; top:5px; width:70px; height:17px; ">처리중</caption>
  460. <caption id="caption8" style="left:305px; top:5px; width:145px; height:17px; ">
  461. <![CDATA[-> 결재요청 -> 회신완료]]>
  462. </caption>
  463. </group>
  464. <import id="import1" overflow="hidden" instancetype="merge" src="./SSCVO00100_LeftTree.xrw" style="left:0px; top:23px; width:215px; height:744px; "/>
  465. <shape id="rndrctlgnd" class="roundrect_legend" appearance="roundrect" ellipsewidth="10" ellipseheight="10" style="left:24px; top:505px; width:167px; height:224px; background-color:#f2f6ff; border-color:#c8c0fd; "/>
  466. <caption id="caption50" class="hand" style="left:35px; top:530px; width:144px; height:30px; ">부서 처리 프로세스</caption>
  467. <caption id="caption51" style="left:54px; top:560px; width:120px; height:21px; font-weight:bold; vertical-align:top; line-spacing:7; ">
  468. <![CDATA[(1) 접수]]>
  469. <hint>
  470. <![CDATA[
  471. 부서 담당자가 "접수"된 VOC를 선택하여 그 내용을 읽고 『부서 접수 확인』
  472. 버튼을 눌러 해당 VOC 처리를 시작했음을 알리면【처리중】상태가 된다.
  473. ]]>
  474. </hint>
  475. </caption>
  476. <caption id="caption52" style="left:54px; top:580px; width:120px; height:21px; font-weight:bold; vertical-align:top; line-spacing:7; ">
  477. <![CDATA[(2) 처리중]]>
  478. <hint>
  479. <![CDATA[
  480. 부서 담당자는 "처리중"인 VOC에 대해 민원이 제기된 내용 확인, 고객과의 연락, 민원 처리 등 실제
  481. 업무 처리를 진행하고 그 결과 내용을 저장한다. 진행상태는 여전히【처리중】상태가 되어 있다.
  482. ]]>
  483. </hint>
  484. </caption>
  485. <caption id="caption53" style="left:54px; top:600px; width:120px; height:20px; font-weight:bold; vertical-align:top; line-spacing:7; ">
  486. <![CDATA[(3) 결재요청]]>
  487. <hint>
  488. <![CDATA[
  489. 부서 담당자는 업무 처리 결과 내용의 입력 완료 후 부서장 결재 요청 버튼을
  490. 눌러 부서장에게 결재를 요청한다. 진행상태는【결재요청】상태가 된다.
  491. ]]>
  492. </hint>
  493. </caption>
  494. <caption id="caption54" style="left:54px; top:620px; width:120px; height:20px; font-weight:bold; vertical-align:top; line-spacing:7; ">
  495. <![CDATA[(4) 회신완료]]>
  496. <hint>
  497. <![CDATA[
  498. 부서장은 담당자가 결재 요청한 VOC에 대하여 그 내용을 확인, 판단하여
  499. 부서장 의견을 적어 결재 처리를 하면서 민원 담당자에게 회신하게 되면
  500. 진행상태는【회신완료】상태가 되어 부서에서의 업무가 종료하게 된다.
  501. ]]>
  502. </hint>
  503. </caption>
  504. <caption id="caption56" style="left:54px; top:644px; width:125px; height:20px; vertical-align:top; line-spacing:7; ">
  505. <![CDATA[ * 공개열람내용 확인]]>
  506. <hint>
  507. <![CDATA[
  508. 부서 담당자 및 부서내 직원은 진행상태를 "모든 부서 열람"으로
  509. 검색하여 다른 부서의 공개된 VOC 접수 내용을 볼 수 있다.
  510. ]]>
  511. </hint>
  512. </caption>
  513. <caption id="caption57" style="left:54px; top:662px; width:120px; height:21px; vertical-align:top; line-spacing:7; ">
  514. <![CDATA[ * 자체처리 알림]]>
  515. <hint>
  516. <![CDATA[
  517. 민원 담당자가 이미 자체적으로 처리하였지만 부서 담당자도 민원 내용을
  518. 알 필요가 있는 경우 자체처리 알림을 통해 VOC 접수 내용을 볼 수 있다.
  519. ]]>
  520. </hint>
  521. </caption>
  522. <caption id="caption58" style="left:54px; top:680px; width:120px; height:20px; vertical-align:top; line-spacing:7; ">
  523. <![CDATA[ * 부서통계]]>
  524. <hint>
  525. <![CDATA[
  526. 부서 담당자는 "기간별 VOC 현황" "직원별 VOC 현황" 메뉴에서
  527. 자신의 부서에 대하여 조회일자를 지정하여 그 현황을 확인할 수 있다.
  528. ]]>
  529. </hint>
  530. </caption>
  531. </xhtml:body>
  532. </xhtml:html>