YNU_JEUS/app_home/himed/webapps/crm/vocmngweb/xrw/SMCVQ00100_부서VOC처리현황.xrw

<?xml version="1.0" encoding="EUC-KR"?>
<!--
	* Name		: SMCVQ00100_부서 VOC 처리사항 조회
	* Summary	: 부서 VOC 처리사항 조회
	* Programmer	: Roger Kim
	* Date Written	: 2007.01.23
	* History	: 
	* Remark	: 
-->
<?xml-stylesheet href="../../../com/commonweb/css/common.css" type="text/css" ?>
<xhtml:html xmlns:xhtml="http://www.w3.org/1999/xhtml" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.w3.org/2002/01/xforms" xmlns:ev="http://www.w3.org/2001/xml-events">
	<xhtml:head>
		<xhtml:title>부서 VOC 처리현황</xhtml:title>
		<model id="model1">
			<instance id="instance1">
				<root xmlns="">
					<main>
						<list>
							<voclist>
								<acptseq/>
								<replreqdd/>
								<acpttype/>
								<deptnm/>
								<empnm/>
								<deptprcsstat/>
								<innraprvreqdd/>
								<innraprvdd/>
								<acpttitl/>
								<acptkindlrg/>
								<rgstseq/>
								<acptdd/>
								<deptprcsstatcd/>
								<prcsstatcd/>
								<aprvreqflag/>
							</voclist>
						</list>
					</main>
					<send>
						<data>
							<srchacptdd1/>
							<srchacptdd2/>
							<srchacpttypecd/>
							<srchprcsstatcd/>
							<srchdeptcd/>
							<srchempnm/>
						</data>
						<key>
							<sndacptdd/>
							<sndacptseq/>
							<sndrgstseq/>
						</key>
					</send>
					<init>
						<C0001list>
							<C0001>
								<cdid/>
								<cdnm>전체</cdnm>
							</C0001>
						</C0001list>
					</init>
				</root>
			</instance>
			<script type="javascript" ev:event="xforms-ready">
				<![CDATA[
					model.removeNodeset("/root/main/list");
					var reSrchAcptDD1 = model.getValue("/root/send/data/srchacptdd1")

				// 처음 검색 팝업을 띄울 때에는 기본 정보를 안 보여주고, 한번 검색 한 이후에는 최종선택한 정보를 기본적으로 가져옴..
					if ( reSrchAcptDD1 == ""  || reSrchAcptDD1 == null ){
						model.setValue("/root/send/data/srchacptdd1",getCurrentDate().toDate().getAddDate(-61,"D").getDateFormat());	
						model.setValue("/root/send/data/srchacptdd2",getCurrentDate());
					} 
					initGridStyle("grd_voclist");
					submit("TRCVQ00101");
					setRowStyle("grd_voclist" , "2" , "접수" , "deptprcsstat", "");
					//model.SetFocus("grd_voclist");
					
					zbcfGetCodeList( new Array("C0001"),  new Array("/root/init/C0001list"), true );
					fCheckAuth();
					model.refresh();
				]]>
			</script>
			<script type="javascript" ev:event="xforms-model-construct-done">
				<![CDATA[
					grd_voclist.mergeCol(0) = false;
					grd_voclist.mergeCol(3) = false;
					grd_voclist.mergeCol(4) = false;
					grd_voclist.mergeCol(5) = false;
					grd_voclist.mergeCol(6) = false;
					grd_voclist.mergeCol(7) = false;
					grd_voclist.mergeCol(8) = false;
					grd_voclist.mergeCol(9) = false;
					grd_voclist.mergeCol(10) = false;
					grd_voclist.mergeCol(11) = false;
				]]>
			</script>
			<script type="javascript">
				<![CDATA[
				function fCheckAuth() {
					// 권한체크
					if (!checkAuth("r")) {
						btnicon_search1.disabled = true;
						btn_search.disabled = true;
						btn_list.disabled = true;
					}
					if (!checkAuth("x")) {
					}
					if (!checkAuth("p")) {
						btn_excsave.disabled = true;
					}
				}
			]]>
			</script>
			<submission id="TRZBC00101" mediatype="application/x-www-form-urlencoded" method="post" replace="instance"/>
			<submission id="TRCVQ00101" mediatype="application/x-www-form-urlencoded" method="post" ref="/root/send/data" resultref="/root/main/list"/>
		</model>
		<script type="javascript" src="../../../com/commonweb/js/common.js"/>
		<script type="javascript" src="../../../com/commonweb/js/dateHelper.js"/>
		<script type="javascript" src="../../../com/commonweb/js/tfHelper.js"/>
		<script type="javascript" src="../../../com/basiccodeweb/js/ZBC001.js"/>
	</xhtml:head>
	<xhtml:body style="margin-left:8; margin-top:0; margin-right:8; margin-bottom:0; ">
		<group id="grp_tle" style="left:0px; top:0px; width:1195px; height:13px; ">
			<caption id="caption1" class="tit_1" style="left:0px; top:0px; width:145px; height:13px; ">부서 VOC 처리현황</caption>
		</group>
		<group id="grp_johe" style="left:225px; top:23px; width:970px; height:59px; vertical-align:top; ">
			<shape id="roundrect1" class="roundrect_search" appearance="roundrect" style="left:0px; top:0px; width:970px; height:59px; "/>
			<caption id="caption2" class="search_name" style="left:15px; top:9px; width:87px; height:17px; ">접수일자 :</caption>
			<input id="ipt_SrchAcptDD1" ref="/root/send/data/srchacptdd1" class="input_s_essential" inputtype="date" style="left:105px; top:8px; width:120px; height:19px; "/>
			<caption id="caption3" class="search_no_b" style="left:230px; top:9px; width:12px; height:17px; ">~</caption>
			<input id="ipt_SrchAcptDD2" ref="/root/send/data/srchacptdd2" class="input_s_essential" inputtype="date" style="left:245px; top:8px; width:120px; height:19px; "/>
			<caption id="caption4" class="search_name" style="left:394px; top:9px; width:87px; height:17px; ">접수구분 :</caption>
			<select1 id="cmb_SrchAcptTypeCd" ref="/root/send/data/srchacpttypecd" class="combo_search" appearance="minimal" style="left:483px; top:8px; width:130px; height:19px; ">
				<choices>
					<itemset nodeset="/root/init/C0001list/C0001">
						<label ref="cdnm"/>
						<value ref="cdid"/>
					</itemset>
				</choices>
			</select1>
			<caption id="caption5" class="search_name" style="left:640px; top:9px; width:87px; height:17px; ">진행상태 :</caption>
			<select1 id="cmb_SrchPrcsStatCd" ref="/root/send/data/srchprcsstatcd" class="combo_search" appearance="minimal" style="left:730px; top:8px; width:130px; height:19px; ">
				<choices>
					<item>
						<label>전체</label>
						<value/>
					</item>
					<item>
						<label>접수</label>
						<value>A</value>
					</item>
					<item>
						<label>처리중</label>
						<value>B</value>
					</item>
					<item>
						<label>결재요청</label>
						<value>C</value>
					</item>
					<item>
						<label>회신완료</label>
						<value>D</value>
					</item>
					<item>
						<label>모든 부서 열람</label>
						<value>Z</value>
					</item>
					<item>
						<label>자체처리 알림</label>
						<value>X</value>
					</item>
				</choices>
			</select1>
			<caption id="caption6" class="search_name" style="left:15px; top:33px; width:87px; height:17px; ">해당직원 :</caption>
			<input id="ipt_SrchPatNm" ref="/root/send/data/srchempnm" class="input_search" style="left:105px; top:32px; width:130px; height:19px; ">
				<script type="javascript" ev:event="onkeyup">
					<![CDATA[
						inputEnterKey("btn_search", "DOMActivate");
					]]>
				</script>
			</input>
			<line id="line1" class="line_4" style="x1:883px; y1:7px; x2:883px; y2:53px; "/>
			<button id="btn_search" class="btn1_letter2" style="left:898px; top:17px; width:56px; height:22px; ">
				<caption>조회</caption>
				<script type="javascript" ev:event="DOMActivate">
					<![CDATA[
						if (isRequiredControls("ipt_SrchAcptDD1", "ipt_SrchAcptDD2") ){
							model.removeNodeset("/root/main/list/voclist");
							initGridStyle("grd_voclist");
							submit("TRCVQ00101");
							setRowStyle("grd_voclist" , "2" , "접수" , "deptprcsstat", "");
							//model.SetFocus("grd_voclist");
						}
						]]>
				</script>
			</button>
		</group>
		<group id="grp_customer" style="left:225px; top:82px; width:970px; height:669px; ">
			<caption id="caption9" class="tit_2" style="left:5px; top:10px; width:165px; height:14px; ">부서 VOC 처리 목록</caption>
			<button id="btn_excsave" class="btn2_letter4" visibility="visible" style="left:906px; top:5px; width:64px; height:19px; ">
				<caption>엑셀저장</caption>
				<script type="javascript" ev:event="DOMActivate">
					<![CDATA[
						var fileName = window.fileDialog("save", ",", false, "VOC접수목록엑셀", "xls", "All Files (*.*)|*.*|Excel Files(*.xls)|*.xls");
						if (fileName != "")
						{
							grd_voclist.saveExcel(fileName);
						}
						]]>
				</script>
			</button>
			<line id="line2" class="line_1" style="x1:0px; y1:25px; x2:970px; y2:25px; "/>
			<datagrid id="grd_voclist" nodeset="/root/main/list/voclist" allowselection="false" autoresize="true" caption="접수번호^접수일자^접수구분^담당부서^담당자^진행상태^결재요청일^부서장결재^제목^접수유형^등록순서^접수일자^부서진행상태코드^진행상태코드^승인요청" colsep="^" colwidth="70, 80, 80, 80, 75, 80, 75, 75, 255, 75, 0, 0, 0, 0, 0" dataheight="23" defaultrows="0" extendlastcol="scroll" mergecells="byrestriccol" mergecellsfixedrows="bycolrec" rowheader="reverseseq" rowheight="23" rowsep="|" style="left:0px; top:30px; width:970px; height:639px; ">
				<col class="text_center" ref="acptseq"/>
				<col class="text_center" ref="replreqdd" format="yyyy-mm-dd"/>
				<col class="text_center" ref="acpttype"/>
				<col ref="deptnm"/>
				<col class="text_center" ref="empnm"/>
				<col class="text_center" ref="deptprcsstat"/>
				<col class="text_center" ref="innraprvreqdd" format="yyyy-mm-dd"/>
				<col class="text_center" ref="innraprvdd" format="yyyy-mm-dd"/>
				<col ref="acpttitl"/>
				<col class="text_center" ref="acptkindlrg"/>
				<col ref="rgstseq" visibility="hidden"/>
				<col ref="acptdd" visibility="hidden"/>
				<col ref="deptprcsstatcd" visibility="hidden"/>
				<col ref="prcsstatcd" visibility="hidden"/>
				<col ref="aprvreqflag" visibility="hidden"/>
				<script type="javascript" ev:event="ondblclick">
					<![CDATA[
						var row = grd_voclist.row;
						var receive_acptdd = grd_voclist.valueMatrix(row, grd_voclist.colRef("acptdd"));
						var receive_acptseq = grd_voclist.valueMatrix(row, grd_voclist.colRef("acptseq"));
						var receive_rgstseq = grd_voclist.valueMatrix(row, grd_voclist.colRef("rgstseq"));
						var receive_aprvreqflag = grd_voclist.valueMatrix(row, grd_voclist.colRef("aprvreqflag"));
						var receive_deptprcsstat = grd_voclist.valueMatrix(row, grd_voclist.colRef("deptprcsstatcd"));

						if ((grd_voclist.row > 0) && grd_voclist.isCell(event.target)){
							model.setValue("/root/send/key/sndacptdd", receive_acptdd);
							model.setValue("/root/send/key/sndacptseq", receive_acptseq);
							model.setValue("/root/send/key/sndrgstseq", receive_rgstseq);

							if (receive_aprvreqflag == "2") {  // 모든부서열람 Z
								navigate("SMCVQ01000", "", "", "", "SMCVQ01000", "/root/send", "/root/main/temp");	
							} else if (receive_aprvreqflag == "1") { // 자체처리알림 X
								navigate("SMCVQ01100", "", "", "", "SMCVQ01100", "/root/send", "/root/main/temp");	
							} else {
								if (receive_deptprcsstat == "A") {
									navigate("SMCVQ00500", "", "", "", "SMCVQ00500", "/root/send", "/root/main/temp");	
								} else if (receive_deptprcsstat == "B") {
									navigate("SMCVQ00600", "", "", "", "SMCVQ00600", "/root/send", "/root/main/temp");	
								} else if (receive_deptprcsstat == "C") {
									var rtn = messageBox("부서장 결재를 기다리고 있는 중입니다. ","Q003");
									if(rtn == 6){
										navigate("SMCVQ00700", "", "", "", "SMCVQ00700", "/root/send", "/root/main/temp");	
									} else {
									}
								} else if (receive_deptprcsstat == "D") {
									navigate("SMCVQ00800", "", "", "", "SMCVQ00800", "/root/send", "/root/main/temp");	
								} else if (receive_deptprcsstat == "E") {
									navigate("SMCVQ00900", "", "", "", "SMCVQ00900", "/root/send", "/root/main/temp");	
								}
							}
						} else {
						}
					]]>
				</script>
			</datagrid>
		</group>
		<group id="grp_btn" scroll="auto" style="left:225px; top:751px; width:970px; height:27px; ">
			<caption id="caption20" class="hand" style="left:100px; top:7px; width:672px; height:17px; ">부서 VOC 처리현황에서는 사용자의 부서에 들어온 처리요청 및 공개열람/자체처리 내역을 보실 수 있습니다.</caption>
			<button id="btn_list" class="btn4_letter5" style="left:878px; top:5px; width:92px; height:22px; ">
				<caption>정보 보기</caption>
				<script type="javascript" ev:event="DOMActivate">
					<![CDATA[
						var row = grd_voclist.row;
						var receive_acptdd = grd_voclist.valueMatrix(row, grd_voclist.colRef("acptdd"));
						var receive_acptseq = grd_voclist.valueMatrix(row, grd_voclist.colRef("acptseq"));
						var receive_rgstseq = grd_voclist.valueMatrix(row, grd_voclist.colRef("rgstseq"));
						var receive_aprvreqflag = grd_voclist.valueMatrix(row, grd_voclist.colRef("aprvreqflag"));
						var receive_deptprcsstat = grd_voclist.valueMatrix(row, grd_voclist.colRef("deptprcsstatcd"));

						if ((grd_voclist.row > 0) && grd_voclist.isCell(event.target)){
							model.setValue("/root/send/key/sndacptdd", receive_acptdd);
							model.setValue("/root/send/key/sndacptseq", receive_acptseq);
							model.setValue("/root/send/key/sndrgstseq", receive_rgstseq);

							if (receive_aprvreqflag == "2") {  // 모든부서열람 Z
								navigate("SMCVQ01000", "", "", "", "SMCVQ01000", "/root/send", "/root/main/temp");	
							} else if (receive_aprvreqflag == "1") { // 자체처리알림 X
								navigate("SMCVQ01100", "", "", "", "SMCVQ01100", "/root/send", "/root/main/temp");	
							} else {
								if (receive_deptprcsstat == "A") {
									navigate("SMCVQ00500", "", "", "", "SMCVQ00500", "/root/send", "/root/main/temp");	
								} else if (receive_deptprcsstat == "B") {
									navigate("SMCVQ00600", "", "", "", "SMCVQ00600", "/root/send", "/root/main/temp");	
								} else if (receive_deptprcsstat == "C") {
									var rtn = messageBox("부서장 결재를 기다리고 있는 중입니다. ","Q003");
									if(rtn == 6){
										navigate("SMCVQ00700", "", "", "", "SMCVQ00700", "/root/send", "/root/main/temp");	
									} else {
									}
								} else if (receive_deptprcsstat == "D") {
									navigate("SMCVQ00800", "", "", "", "SMCVQ00800", "/root/send", "/root/main/temp");	
								} else if (receive_deptprcsstat == "E") {
									navigate("SMCVQ00900", "", "", "", "SMCVQ00900", "/root/send", "/root/main/temp");	
								}
							}
						} else {
							messageBox("조회하신 후 목록을 ","C002");
							model.SetFocus("grd_voclist");
						}
					]]>
				</script>
			</button>
		</group>
		<import id="import1" overflow="hidden" instancetype="merge" src="./SSCVO00100_LeftTree.xrw" style="left:0px; top:23px; width:215px; height:744px; "/>
		<shape id="rndrctlgnd" class="roundrect_legend" appearance="roundrect" ellipsewidth="10" ellipseheight="10" style="left:24px; top:505px; width:167px; height:224px; background-color:#f2f6ff; border-color:#c8c0fd; "/>
		<caption id="caption50" class="hand" style="left:35px; top:530px; width:144px; height:30px; ">부서 처리 프로세스</caption>
		<caption id="caption51" style="left:54px; top:560px; width:120px; height:21px; font-weight:bold; vertical-align:top; line-spacing:7; ">
			<![CDATA[(1) 접수]]>
			<hint>
				<![CDATA[
  부서 담당자가 "접수"된 VOC를 선택하여 그 내용을 읽고 『부서 접수 확인』 
  버튼을 눌러 해당 VOC 처리를 시작했음을 알리면【처리중】상태가 된다.     
]]>
			</hint>
		</caption>
		<caption id="caption52" style="left:54px; top:580px; width:120px; height:21px; font-weight:bold; vertical-align:top; line-spacing:7; ">
			<![CDATA[(2) 처리중]]>
			<hint>
				<![CDATA[
  부서 담당자는 "처리중"인 VOC에 대해 민원이 제기된 내용 확인, 고객과의 연락, 민원 처리 등 실제 
  업무 처리를 진행하고 그 결과 내용을 저장한다. 진행상태는 여전히【처리중】상태가 되어 있다.     
]]>
			</hint>
		</caption>
		<caption id="caption53" style="left:54px; top:600px; width:120px; height:20px; font-weight:bold; vertical-align:top; line-spacing:7; ">
			<![CDATA[(3) 결재요청]]>
			<hint>
				<![CDATA[
  부서 담당자는 업무 처리 결과 내용의 입력 완료 후 부서장 결재 요청 버튼을   
  눌러 부서장에게 결재를 요청한다. 진행상태는【결재요청】상태가 된다.        
]]>
			</hint>
		</caption>
		<caption id="caption54" style="left:54px; top:620px; width:120px; height:20px; font-weight:bold; vertical-align:top; line-spacing:7; ">
			<![CDATA[(4) 회신완료]]>
			<hint>
				<![CDATA[
  부서장은 담당자가 결재 요청한 VOC에 대하여 그 내용을 확인, 판단하여   
  부서장 의견을 적어 결재 처리를 하면서 민원 담당자에게 회신하게 되면     
  진행상태는【회신완료】상태가 되어 부서에서의 업무가 종료하게 된다.     
]]>
			</hint>
		</caption>
		<caption id="caption56" style="left:54px; top:644px; width:125px; height:20px; vertical-align:top; line-spacing:7; ">
			<![CDATA[   * 공개열람내용 확인]]>
			<hint>
				<![CDATA[
  부서 담당자 및 부서내 직원은 진행상태를 "모든 부서 열람"으로   
  검색하여 다른 부서의 공개된 VOC 접수 내용을 볼 수 있다.         
]]>
			</hint>
		</caption>
		<caption id="caption57" style="left:54px; top:662px; width:120px; height:21px; vertical-align:top; line-spacing:7; ">
			<![CDATA[   * 자체처리 알림]]>
			<hint>
				<![CDATA[
  민원 담당자가 이미 자체적으로 처리하였지만 부서 담당자도 민원 내용을   
  알 필요가 있는 경우 자체처리 알림을 통해 VOC 접수 내용을 볼 수 있다.    
]]>
			</hint>
		</caption>
		<caption id="caption58" style="left:54px; top:680px; width:120px; height:20px; vertical-align:top; line-spacing:7; ">
			<![CDATA[   * 부서통계]]>
			<hint>
				<![CDATA[
  부서 담당자는 "기간별 VOC 현황" "직원별 VOC 현황" 메뉴에서          
  자신의 부서에 대하여 조회일자를 지정하여 그 현황을 확인할 수 있다.  
]]>
			</hint>
		</caption>
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