SMCVO01700_VOC승인요청내용.xrw 40 KB

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  1. <?xml version="1.0" encoding="EUC-KR"?>
  2. <!--
  3. * Name : SMCVO01700_VOC승인요청내용
  4. * Summary : VOC 승인 요청 내용
  5. * Programmer : 김준규
  6. * Date Written : 2007.01.22
  7. * History : 2007.11.29
  8. * Remark :
  9. -->
  10. <?xml-stylesheet type="text/css" href="../../../com/commonweb/css/common.css" ?>
  11. <xhtml:html xmlns:xhtml="http://www.w3.org/1999/xhtml" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.w3.org/2002/01/xforms" xmlns:ev="http://www.w3.org/2001/xml-events">
  12. <xhtml:head>
  13. <xhtml:title>VOC 승인 요청 내용</xhtml:title>
  14. <model id="model1">
  15. <instance id="instance1">
  16. <root xmlns="">
  17. <main>
  18. <vocdata>
  19. <accept>
  20. <pid/>
  21. <patnm/>
  22. <acptseq/>
  23. <acptdd/>
  24. <genrdd/>
  25. <acpttype/>
  26. <prcsstatcd/>
  27. <acptkindlrg/>
  28. <acptkindmdl/>
  29. <acptkindsml/>
  30. <acpttitl/>
  31. <acptcnts/>
  32. <acpviewdd/>
  33. <openallyn/>
  34. <deptpidopenyn/>
  35. <fstrgstrnm/>
  36. <lastupdtrnm/>
  37. </accept>
  38. <deptview>
  39. <deptnm/>
  40. <deptcd/>
  41. <empnm/>
  42. <empid/>
  43. </deptview>
  44. <area>
  45. <reqdeptnm/>
  46. <reqdeptcd/>
  47. <reqempnm/>
  48. <reqempid/>
  49. <replreqdd/>
  50. <csteamreqcnts/>
  51. <reqacptdd/>
  52. <reqacptseq/>
  53. <reqrgstseq/>
  54. <replacptdd/>
  55. <repldd/>
  56. <replpsnnm/>
  57. <replpsnid/>
  58. <replcnts/>
  59. <innraprvpsnnm/>
  60. <innraprvpsnid/>
  61. <innraprvcnts/>
  62. <forceendyn/>
  63. <endreqdd/>
  64. </area>
  65. </vocdata>
  66. <reqdata>
  67. <list>
  68. <reqlist>
  69. <deptnm/>
  70. <empnm/>
  71. <prcsstat/>
  72. <acptdd/>
  73. <replreqdd/>
  74. <replacptdd/>
  75. <repldd/>
  76. <endreqdd/>
  77. <forceendyn/>
  78. <rereqyn/>
  79. <endreqyn/>
  80. <deptcd/>
  81. <empid/>
  82. <csteamreqcnts/>
  83. <replpsnnm/>
  84. <replpsnid/>
  85. <innraprvpsnnm/>
  86. <innraprvpsnid/>
  87. <innraprvcnts/>
  88. <replcnts/>
  89. <repldd/>
  90. <rgstseq/>
  91. <acptseq/>
  92. </reqlist>
  93. </list>
  94. </reqdata>
  95. <aprvdata>
  96. <acptdd/>
  97. <acptseq/>
  98. <aprvreqdd/>
  99. <aprvreqnm/>
  100. <aprvdd/>
  101. <aprvkindflag/>
  102. <csteamclntnotidt/>
  103. <csteamclntnoticnts/>
  104. <prcsstat/>
  105. </aprvdata>
  106. <vocpopup>
  107. <title/>
  108. <contents/>
  109. <inputmode/>
  110. <receive_path/>
  111. </vocpopup>
  112. <vocdeltemp>
  113. <delacptdd/>
  114. <delacptseq/>
  115. <delrgstseq/>
  116. </vocdeltemp>
  117. <voccount>
  118. <allcount/>
  119. <endcount/>
  120. </voccount>
  121. <temp>
  122. <data>
  123. <srchacptdd1/>
  124. <srchacptdd2/>
  125. <srchacpttypecd/>
  126. <srchprcsstatcd/>
  127. <srchdeptcd/>
  128. <srchdeptnm/>
  129. <srchpatnm/>
  130. <srchpid/>
  131. <srchfstrgstrnm/>
  132. </data>
  133. <key>
  134. <sndacptdd/>
  135. <sndacptseq/>
  136. <sndrgstseq/>
  137. </key>
  138. </temp>
  139. <aprvkey>
  140. <aprvacptdd/>
  141. <aprvacptseq/>
  142. <aprvkindflag>2</aprvkindflag>
  143. </aprvkey>
  144. </main>
  145. <send>
  146. <data/>
  147. </send>
  148. <init>
  149. <C0001list>
  150. <cdid/>
  151. <cdnm/>
  152. </C0001list>
  153. <C0003list>
  154. <cdid/>
  155. <cdnm/>
  156. </C0003list>
  157. <C0004list>
  158. <cdid/>
  159. <cdnm/>
  160. </C0004list>
  161. <C0005list>
  162. <cdid/>
  163. <cdnm/>
  164. </C0005list>
  165. <C0006list>
  166. <cdid/>
  167. <cdnm/>
  168. </C0006list>
  169. <C0007list>
  170. <cdid/>
  171. <cdnm/>
  172. </C0007list>
  173. <C0008list>
  174. <cdid/>
  175. <cdnm/>
  176. </C0008list>
  177. <C0009list>
  178. <cdid/>
  179. <cdnm/>
  180. </C0009list>
  181. </init>
  182. </root>
  183. </instance>
  184. <submission id="TRZBC00101" mediatype="application/x-www-form-urlencoded" method="post" replace="instance"/>
  185. <submission id="TRCVO01201" mediatype="application/x-www-form-urlencoded" method="post" ref="/root/main/temp/key" resultref="/root/main/vocdata"/>
  186. <submission id="TRCVO01202" mediatype="application/x-www-form-urlencoded" method="post" ref="/root/main/temp/key" resultref="/root/main/voccount"/>
  187. <submission id="TRCVO01501" mediatype="application/x-www-form-urlencoded" method="post" ref="/root/main/temp/key" resultref="/root/main/reqdata/list"/>
  188. <submission id="TRCVO01701" mediatype="application/x-www-form-urlencoded" method="post" ref="/root/main/temp/key" resultref="/root/main/aprvdata"/>
  189. </model>
  190. <script type="javascript" ev:event="xforms-ready">
  191. <![CDATA[
  192. var reAcptDD = model.getValue("/root/main/temp/key/sndacptdd")
  193. var reAcptSeq = model.getValue("/root/main/temp/key/sndacptseq")
  194. var reRgstSeq = model.getValue("/root/main/temp/key/sndrgstseq")
  195. if (( reAcptDD == "" || reAcptDD == null ) || ( reAcptSeq == "" || reAcptSeq == null ) || ( reRgstSeq == "" || reRgstSeq == null )) {
  196. var rtn = messageBox("조회에 필요한 항목이 전달되지", "E007");
  197. if(rtn == 1){
  198. navigate("SMCVO00200");
  199. }
  200. } else {
  201. submit("TRCVO01201");
  202. submit("TRCVO01202");
  203. submit("TRCVO01501");
  204. submit("TRCVO01701");
  205. var reAprvkindflag = model.getValue("/root/main/aprvdata/aprvkindflag")
  206. var rePrcsstat = model.getValue("/root/main/aprvdata/prcsstat")
  207. if (reAprvkindflag == "2"){
  208. btn_clntnoti.disabled = false;
  209. cpt_normal.visible = false;
  210. cpt_preaprv.visible = true;
  211. } else {
  212. btn_clntnoti.disabled = true;
  213. cpt_normal.visible = true;
  214. cpt_preaprv.visible = false;
  215. }
  216. if (rePrcsstat == "고객회신"){
  217. btn_clntnoti.disabled = true;
  218. }
  219. if( model.getValue("/root/main/vocdata/accept/acptkindlrg") == "C" ) {
  220. switch (model.getValue("/root/main/vocdata/accept/acptkindmdl")) {
  221. case "ES" :
  222. cmb_AcptKindSml.choices.itemset.attribute("nodeset") = "/root/init/C0005list/C0005";
  223. zbcfGetCodeList( new Array("C0001", "C0003", "C0004", "C0005"), new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list", "/root/init/C0005list"), true );
  224. break;
  225. case "PS" :
  226. cmb_AcptKindSml.choices.itemset.attribute("nodeset") = "/root/init/C0006list/C0006";
  227. zbcfGetCodeList( new Array("C0001", "C0003", "C0004", "C0006"), new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list", "/root/init/C0006list"), true );
  228. break;
  229. case "OS" :
  230. cmb_AcptKindSml.choices.itemset.attribute("nodeset") = "/root/init/C0007list/C0007";
  231. zbcfGetCodeList( new Array("C0001", "C0003", "C0004", "C0007"), new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list", "/root/init/C0007list"), true );
  232. break;
  233. case "NS" :
  234. cmb_AcptKindSml.choices.itemset.attribute("nodeset") = "/root/init/C0008list/C0008";
  235. zbcfGetCodeList( new Array("C0001", "C0003", "C0004", "C0008"), new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list", "/root/init/C0008list"), true );
  236. break;
  237. case "TS" :
  238. cmb_AcptKindSml.choices.itemset.attribute("nodeset") = "/root/init/C0009list/C0009";
  239. zbcfGetCodeList( new Array("C0001", "C0003", "C0004", "C0009"), new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list", "/root/init/C0009list"), true );
  240. break;
  241. default :
  242. zbcfGetCodeList( new Array("C0001", "C0003", "C0004"), new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list"), true );
  243. break;
  244. }
  245. } else {
  246. zbcfGetCodeList( new Array("C0001", "C0003"), new Array("/root/init/C0001list", "/root/init/C0003list"), true );
  247. }
  248. if (getNodesetCount("/root/main/vocdata/deptview") > 1) {
  249. btn_refreshcnt.attribute("visibility") = "visible";
  250. }
  251. }
  252. fCheckAuth();
  253. model.refresh();
  254. ]]>
  255. </script>
  256. <script type="javascript">
  257. <![CDATA[
  258. function fCheckAuth() {
  259. // 권한체크
  260. if (!checkAuth("r")) {
  261. btn_list.disabled = true;
  262. btnsearch_emp.disabled = true;
  263. btn_clear.disabled = true;
  264. }
  265. if (!checkAuth("x")) {
  266. btn_modify.disabled = true;
  267. btn_req.disabled = true;
  268. btn_popCustomer.disabled = true;
  269. btn_refresh.disabled = true;
  270. btn_self.disabled = true;
  271. btn_del.disabled = true;
  272. }
  273. if (!checkAuth("p")) {
  274. }
  275. }
  276. ]]>
  277. </script>
  278. <script type="javascript" src="../../../com/commonweb/js/common.js"/>
  279. <script type="javascript" src="../../../com/commonweb/js/dateHelper.js"/>
  280. <script type="javascript" src="../../../com/commonweb/js/tfHelper.js"/>
  281. <script type="javascript" src="../../../com/basiccodeweb/js/ZBC001.js"/>
  282. </xhtml:head>
  283. <xhtml:body style="margin-left:8; margin-top:0; margin-right:8; margin-bottom:0; ">
  284. <group id="grp_tle" style="left:0px; top:0px; width:1195px; height:13px; ">
  285. <caption id="caption1" class="tit_1" style="left:0px; top:0px; width:181px; height:14px; ">VOC 승인 요청 내용</caption>
  286. </group>
  287. <group id="grp_Accept" style="left:225px; top:23px; width:970px; height:281px; ">
  288. <caption id="caption23" class="tit_2" style="left:5px; top:0px; width:119px; height:13px; ">등록된 접수내역</caption>
  289. <line id="line8" class="line_1" style="x1:0px; y1:15px; x2:970px; y2:15px; "/>
  290. <line id="line9" class="line_2" style="x1:0px; y1:42px; x2:970px; y2:42px; "/>
  291. <caption id="caption24" class="cell_1" style="left:0px; top:20px; width:105px; height:23px; text-align:center; vertical-align:middle; ">접수일자</caption>
  292. <output id="ipt_AcptViewDD" ref="/root/main/vocdata/accept/acpviewdd" class="output_fix" format="yyyy-mm-dd" inputtype="date" style="left:108px; top:21px; width:130px; height:19px; "/>
  293. <caption id="caption25" class="cell_1" style="left:241px; top:20px; width:105px; height:23px; text-align:center; vertical-align:middle; ">접수번호</caption>
  294. <output id="opt_AcptNo" ref="/root/main/vocdata/accept/acptseq" class="output_fix" inputtype="date" style="left:349px; top:21px; width:130px; height:19px; "/>
  295. <caption id="caption5" class="cell_1" style="left:483px; top:20px; width:105px; height:23px; text-align:center; vertical-align:middle; ">발생일자</caption>
  296. <output id="ipt_GenrDD" ref="/root/main/vocdata/accept/genrdd" class="output_fix" format="yyyy-mm-dd" style="left:591px; top:21px; width:130px; height:19px; "/>
  297. <caption id="caption6" class="cell_1" style="left:723px; top:20px; width:105px; height:23px; text-align:center; vertical-align:middle; ">접수구분</caption>
  298. <select1 id="cmb_AcptType" ref="/root/main/vocdata/accept/acpttype" class="combo_essential" disabled="true" appearance="minimal" style="left:832px; top:21px; width:137px; height:19px; ">
  299. <choices>
  300. <itemset nodeset="/root/init/C0001list/C0001">
  301. <label ref="cdnm"/>
  302. <value ref="cdid"/>
  303. </itemset>
  304. </choices>
  305. </select1>
  306. <line id="line10" class="line_2" style="x1:0px; y1:66px; x2:970px; y2:66px; "/>
  307. <caption id="caption28" class="cell_1" style="left:0px; top:44px; width:105px; height:23px; text-align:center; vertical-align:middle; ">접수유형</caption>
  308. <select1 id="cmb_AcptKindLrg" ref="/root/main/vocdata/accept/acptkindlrg" class="combo_default" disabled="true" appearance="minimal" style="left:108px; top:45px; width:120px; height:19px; ">
  309. <choices>
  310. <itemset nodeset="/root/init/C0003list/C0003">
  311. <label ref="cdnm"/>
  312. <value ref="cdid"/>
  313. </itemset>
  314. </choices>
  315. </select1>
  316. <select1 id="cmb_AcptKindMdl" ref="/root/main/vocdata/accept/acptkindmdl" class="combo_default" disabled="true" appearance="minimal" style="left:230px; top:45px; width:120px; height:19px; ">
  317. <choices>
  318. <itemset nodeset="/root/init/C0004list/C0004">
  319. <label ref="cdnm"/>
  320. <value ref="cdid"/>
  321. </itemset>
  322. </choices>
  323. </select1>
  324. <select1 id="cmb_AcptKindSml" ref="/root/main/vocdata/accept/acptkindsml" class="combo_default" disabled="true" appearance="minimal" style="left:352px; top:45px; width:127px; height:19px; ">
  325. <choices>
  326. <itemset nodeset="/root/init/C0005list/C0005">
  327. <label ref="cdnm"/>
  328. <value ref="cdid"/>
  329. </itemset>
  330. </choices>
  331. </select1>
  332. <caption id="caption3" class="cell_1" style="left:483px; top:44px; width:105px; height:23px; text-align:center; vertical-align:middle; ">등록번호</caption>
  333. <output id="ipt_CintNm" ref="/root/main/vocdata/accept/pid" class="output_fix" style="left:591px; top:45px; width:130px; height:19px; "/>
  334. <caption id="caption4" class="cell_1" style="left:723px; top:44px; width:105px; height:23px; text-align:center; vertical-align:middle; ">환자명</caption>
  335. <output id="output1" ref="/root/main/vocdata/accept/patnm" class="output_fix" style="left:832px; top:45px; width:137px; height:19px; "/>
  336. <line id="line12" class="line_2" style="x1:0px; y1:142px; x2:970px; y2:142px; "/>
  337. <caption id="caption29" class="cell_1" style="left:0px; top:68px; width:105px; height:75px; text-align:center; vertical-align:middle; ">
  338. <![CDATA[민원이 제기된
  339. 부서 및 직원]]>
  340. </caption>
  341. <datagrid id="grd_dept" nodeset="/root/main/vocdata/deptview" class="datagrid0" caption="해당부서^부서코드^해당직원^직원ID^등록순서" colwidth="225, 40, 100, 50, 0" dataheight="23" defaultrows="0" extendlastcol="scroll" mergecellsfixedrows="bycolrec" rowheader="seq" rowheight="23" rowsep="|" style="left:108px; top:69px; width:450px; height:73px; ">
  342. <col class="text_center" ref="deptnm" _key="true"/>
  343. <col class="text_center" ref="deptcd" visibility="hidden"/>
  344. <col class="text_center" ref="empnm"/>
  345. <col class="text_center" ref="empid" visibility="hidden"/>
  346. <col ref="rgstseq" visibility="hidden"/>
  347. </datagrid>
  348. <button id="btn_refreshcnt" class="btn2_letter7" visibility="hidden" style="left:566px; top:74px; width:97px; height:19px; ">
  349. <caption>추가요청 사유</caption>
  350. <script type="javascript" ev:event="DOMActivate">
  351. <![CDATA[
  352. model.makeValue("/root/main/temp/key/mode", "B");
  353. open("SPCVO02300", "", "460", "120", "SPCVO02300", "/root/main/temp/key", "/root/main/temp/key");
  354. ]]>
  355. </script>
  356. </button>
  357. <select id="chk_deptpidopen" ref="/root/main/vocdata/accept/deptpidopenyn" overflow="visible" appearance="full" style="left:833px; top:100px; width:136px; height:19px; border-style:none; ">
  358. <choices>
  359. <item>
  360. <label>부서에 환자정보 공개</label>
  361. <value>Y</value>
  362. </item>
  363. </choices>
  364. </select>
  365. <caption id="caption15" style="left:675px; top:123px; width:40px; height:17px; ">등록자</caption>
  366. <output id="opt_fstrgstrnm" ref="/root/main/vocdata/accept/fstrgstrnm" class="output_fix" style="left:719px; top:121px; width:80px; height:19px; text-align:center; "/>
  367. <caption id="caption2" style="left:810px; top:122px; width:65px; height:17px; ">최종수정자</caption>
  368. <output id="opt_lastupdtrnm" ref="/root/main/vocdata/accept/lastupdtrnm" class="output_fix" style="left:878px; top:121px; width:91px; height:19px; text-align:center; "/>
  369. <line id="line13" class="line_2" style="x1:0px; y1:166px; x2:970px; y2:166px; "/>
  370. <caption id="caption33" class="cell_1" style="left:0px; top:144px; width:105px; height:23px; text-align:center; vertical-align:middle; ">제 목</caption>
  371. <output id="ipt_AcptTitl" ref="/root/main/vocdata/accept/acpttitl" class="output_fix" style="left:108px; top:145px; width:861px; height:19px; "/>
  372. <line id="line14" class="line_3" style="x1:0px; y1:279px; x2:970px; y2:279px; "/>
  373. <caption id="caption34" class="cell_1" style="left:0px; top:168px; width:105px; height:112px; text-align:center; vertical-align:middle; ">
  374. <![CDATA[민원 내용]]>
  375. <script type="javascript" ev:event="ondblclick">
  376. <![CDATA[
  377. var s_contents = model.getValue("/root/main/vocdata/accept/acptcnts");
  378. model.setValue("/root/main/vocpopup/title", "민원 내용");
  379. model.setValue("/root/main/vocpopup/contents", s_contents);
  380. open("SPCVO01000", "", "", "", "SPCVO01000", "/root/main/vocpopup", "/root/main/vocpopup");
  381. model.setValue("/root/main/vocpopup/title", "");
  382. model.setValue("/root/main/vocpopup/contents", "");
  383. model.refresh();
  384. ]]>
  385. </script>
  386. </caption>
  387. <textarea id="tar_AcptCnts" ref="/root/main/vocdata/accept/acptcnts" class="input_default" scroll="vertical" editable="false" style="left:108px; top:169px; width:861px; height:103px; "/>
  388. <line id="line16" style="x1:590px; y1:169px; x2:590px; y2:272px; border-color:#c0c0c0; border-style:dotted; "/>
  389. <button id="btn_popCustomer" class="btn2_letter9" style="left:850px; top:74px; width:119px; height:19px; ">
  390. <caption>접수고객정보 보기</caption>
  391. <script type="javascript" ev:event="DOMActivate">
  392. <![CDATA[
  393. open("SPCVO00800", "", "460", "120", "SPCVO00800", "/root/main/temp/key", "/root/main/temp/key");
  394. ]]>
  395. </script>
  396. </button>
  397. </group>
  398. <group id="grp_reqlist" style="left:225px; top:306px; width:970px; height:116px; ">
  399. <caption id="caption21" class="tit_2" style="left:5px; top:10px; width:341px; height:14px; ">해당 부서에 처리요청을 한 목록</caption>
  400. <line id="line1" class="line_1" style="x1:0px; y1:25px; x2:970px; y2:25px; "/>
  401. <datagrid id="grd_reqlist" nodeset="/root/main/reqdata/list/reqlist" allowselection="false" caption="담당부서^담당직원^진행상태^접수일자^회신요청일^접수확인일^처리회신일^종결처리일^임의종결^재요청^종결여부^부서코드^직원ID^의견^답변자^답변자ID^결재자^결재자ID^부서장의견^답변^등록순서^접수순서" colsep="^" colwidth="140, 90, 90, 90, 90, 90, 90, 90, 79, 70, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0" dataheight="23" defaultrows="0" extendlastcol="scroll" mergecellsfixedrows="bycolrec" rowheader="seq" rowheight="23" rowsep="|" style="left:0px; top:31px; width:970px; height:84px; ">
  402. <col class="text_center" ref="deptnm"/>
  403. <col class="text_center" ref="empnm"/>
  404. <col class="text_center" ref="prcsstat"/>
  405. <col class="text_center" ref="acptdd" format="yyyy-mm-dd"/>
  406. <col class="text_center" ref="replreqdd" format="yyyy-mm-dd"/>
  407. <col class="text_center" ref="replacptdd" format="yyyy-mm-dd"/>
  408. <col class="text_center" ref="repldd" format="yyyy-mm-dd"/>
  409. <col class="text_center" ref="endreqdd" format="yyyy-mm-dd"/>
  410. <col class="text_center" ref="forceendyn"/>
  411. <col class="text_center" ref="rereqyn"/>
  412. <col class="text_center" ref="endreqyn" visibility="hidden"/>
  413. <col class="text_center" ref="deptcd" visibility="hidden"/>
  414. <col class="text_center" ref="empid" visibility="hidden"/>
  415. <col ref="csteamreqcnts" visibility="hidden"/>
  416. <col ref="replpsnnm" visibility="hidden"/>
  417. <col ref="replpsnid" visibility="hidden"/>
  418. <col ref="innraprvpsnnm" visibility="hidden"/>
  419. <col ref="innraprvpsnid" visibility="hidden"/>
  420. <col ref="innraprvcnts" visibility="hidden"/>
  421. <col ref="replcnts" visibility="hidden"/>
  422. <col ref="rgstseq" visibility="hidden"/>
  423. <col ref="acptseq" visibility="hidden"/>
  424. <script type="javascript" ev:event="ondblclick">
  425. <![CDATA[
  426. var row = grd_reqlist.row;
  427. var receive_deptnm = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("deptnm"));
  428. var receive_deptcd = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("deptcd"));
  429. var receive_empnm = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("empnm"));
  430. var receive_empid = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("empid"));
  431. var receive_prcsstat = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("prcsstat"));
  432. var receive_acptdd = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("acptdd"));
  433. var receive_acptseq = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("acptseq"));
  434. var receive_rgstseq = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("rgstseq"));
  435. var receive_replreqdd = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("replreqdd"));
  436. var receive_replacptdd = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("replacptdd"));
  437. var receive_repldd = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("repldd"));
  438. var receive_endreqdd = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("endreqdd"));
  439. var receive_forceendyn = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("forceendyn"));
  440. var receive_rereqyn = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("rereqyn"));
  441. var receive_endreqyn = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("endreqyn"));
  442. var receive_csteamreqcnts = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("csteamreqcnts"));
  443. var receive_replpsnnm = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("replpsnnm"));
  444. var receive_replpsnid = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("replpsnid"));
  445. var receive_innraprvpsnnm = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("innraprvpsnnm"));
  446. var receive_innraprvpsnid = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("innraprvpsnid"));
  447. var receive_innraprvcnts = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("innraprvcnts"));
  448. var receive_replcnts = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("replcnts"));
  449. if ((grd_reqlist.row > 0) && grd_reqlist.isCell(event.target)){
  450. model.setValue("/root/main/vocdata/area/reqdeptnm", receive_deptnm);
  451. model.setValue("/root/main/vocdata/area/reqdeptcd", receive_deptcd);
  452. model.setValue("/root/main/vocdata/area/reqempnm", receive_empnm);
  453. model.setValue("/root/main/vocdata/area/reqempid", receive_empid);
  454. model.setValue("/root/main/vocdata/area/reqacptdd", receive_acptdd);
  455. model.setValue("/root/main/vocdata/area/reqacptseq", receive_acptseq);
  456. model.setValue("/root/main/vocdata/area/reqrgstseq", receive_rgstseq);
  457. model.setValue("/root/main/vocdata/area/replreqdd", receive_replreqdd);
  458. model.setValue("/root/main/vocdata/area/replacptdd", receive_replacptdd);
  459. model.setValue("/root/main/vocdata/area/repldd", receive_repldd);
  460. model.setValue("/root/main/vocdata/area/endreqdd", receive_endreqdd);
  461. model.setValue("/root/main/vocdata/area/forceendyn", receive_forceendyn);
  462. model.setValue("/root/main/vocdata/area/csteamreqcnts", receive_csteamreqcnts);
  463. model.setValue("/root/main/vocdata/area/replpsnnm", receive_replpsnnm);
  464. model.setValue("/root/main/vocdata/area/replpsnid", receive_replpsnid);
  465. model.setValue("/root/main/vocdata/area/innraprvpsnnm", receive_innraprvpsnnm);
  466. model.setValue("/root/main/vocdata/area/innraprvpsnid", receive_innraprvpsnid);
  467. model.setValue("/root/main/vocdata/area/innraprvcnts", receive_innraprvcnts);
  468. if (receive_prcsstat == "부서처리중"){
  469. model.setValue("/root/main/vocdata/area/replcnts", "");
  470. } else {
  471. model.setValue("/root/main/vocdata/area/replcnts", receive_replcnts);
  472. }
  473. model.refresh();
  474. } else {
  475. }
  476. ]]>
  477. </script>
  478. </datagrid>
  479. </group>
  480. <group id="grp_req" style="left:225px; top:424px; width:970px; height:326px; ">
  481. <caption id="caption11" class="tit_2" style="left:5px; top:10px; width:225px; height:13px; ">해당부서에 전달사항 / 회신 내용</caption>
  482. <caption id="cpt_normal" class="hand" style="left:322px; top:7px; width:335px; height:17px; font-weight:bold; ">VOC 담당 부서장의 승인 처리를 기다리고 있습니다.</caption>
  483. <caption id="cpt_preaprv" class="hand" visibility="hidden" style="left:322px; top:7px; width:423px; height:17px; font-weight:bold; ">부서장의 승인 처리를 기다릴 필요 없이 바로 진행하시면 됩니다.</caption>
  484. <select id="chk_forceendyn" ref="/root/main/vocdata/area/forceendyn" disabled="true" overflow="visible" appearance="full" style="left:773px; top:5px; width:96px; height:19px; border-style:none; ">
  485. <choices>
  486. <item>
  487. <label>임의종결 여부</label>
  488. <value>Y</value>
  489. </item>
  490. </choices>
  491. </select>
  492. <button id="button1" class="btn2_letter7" style="left:873px; top:5px; width:97px; height:19px; ">
  493. <caption>임의종결 사유</caption>
  494. <script type="javascript" ev:event="DOMActivate">
  495. <![CDATA[
  496. open("SPCVO02400", "", "460", "120", "SPCVO02400", "/root/main/temp/key", "/root/main/temp/key");
  497. ]]>
  498. </script>
  499. </button>
  500. <line id="line5" class="line_1" style="x1:0px; y1:25px; x2:970px; y2:25px; "/>
  501. <line id="line6" class="line_2" style="x1:0px; y1:52px; x2:970px; y2:52px; "/>
  502. <caption id="caption13" class="cell_1" style="left:0px; top:30px; width:105px; height:23px; text-align:center; vertical-align:middle; ">담당부서</caption>
  503. <caption id="caption14" class="cell_1" style="left:286px; top:30px; width:105px; height:23px; text-align:center; vertical-align:middle; ">부서관리자</caption>
  504. <output id="ipt_DeptNm" ref="/root/main/vocdata/area/reqdeptnm" class="output_fix" style="left:108px; top:31px; width:170px; height:19px; "/>
  505. <output id="ipt_DeptCd" ref="/root/main/vocdata/area/reqdeptcd" class="output_fix" visibility="hidden" style="left:176px; top:31px; width:100px; height:19px; "/>
  506. <output id="ipt_EmpNm" ref="/root/main/vocdata/area/reqempnm" class="output_fix" style="left:394px; top:31px; width:120px; height:19px; "/>
  507. <output id="ipt_EmpId" ref="/root/main/vocdata/area/reqempid" class="output_fix" visibility="hidden" style="left:537px; top:31px; width:100px; height:19px; "/>
  508. <caption id="caption17" class="cell_1" style="left:723px; top:30px; width:105px; height:23px; text-align:center; vertical-align:middle; ">(임의)종결처리일</caption>
  509. <output id="opt_Endreqdt" ref="/root/main/vocdata/area/endreqdd" class="output_fix" format="yyyy-mm-dd" style="left:832px; top:31px; width:137px; height:19px; "/>
  510. <line id="line11" class="line_3" style="x1:0px; y1:173px; x2:970px; y2:173px; "/>
  511. <caption id="caption19" class="cell_1" style="left:0px; top:54px; width:105px; height:120px; text-align:center; vertical-align:middle; ">
  512. <![CDATA[요청사항]]>
  513. <script type="javascript" ev:event="ondblclick">
  514. <![CDATA[
  515. var s_contents = model.getValue("/root/main/vocdata/area/csteamreqcnts");
  516. var receive_path = "/root/main/vocdata/area/reqcsteamreqcnts";
  517. model.setValue("/root/main/vocpopup/title", "민원담당부서\n처리요청의견");
  518. model.setValue("/root/main/vocpopup/contents", s_contents);
  519. model.makeValue("/root/main/vocpopup/inputmode", "i");
  520. model.makeValue("/root/main/vocpopup/receive_path", receive_path);
  521. open("SPCVO01000", "", "", "", "SPCVO01000", "/root/main/vocpopup", "/root/main/vocpopup");
  522. model.setValue("/root/main/vocpopup/title", "");
  523. model.setValue("/root/main/vocpopup/contents", "");
  524. model.setValue("/root/main/vocpopup/inputmode", "");
  525. model.setValue("/root/main/vocpopup/receive_path", "");
  526. model.refresh();
  527. ]]>
  528. </script>
  529. </caption>
  530. <textarea id="tar_Cnts" ref="/root/main/vocdata/area/csteamreqcnts" class="input_default" scroll="vertical" editable="false" style="left:108px; top:54px; width:861px; height:117px; "/>
  531. <line id="line17" style="x1:590px; y1:54px; x2:590px; y2:171px; border-color:#c0c0c0; border-style:dotted; "/>
  532. <line id="line3" class="line_2" style="x1:0px; y1:197px; x2:970px; y2:197px; "/>
  533. <caption id="caption18" class="cell_1" style="left:241px; top:175px; width:105px; height:23px; text-align:center; vertical-align:middle; ">부서접수일</caption>
  534. <output id="opt_ReplReq" ref="/root/main/vocdata/area/replreqdd" class="output_fix" format="yyyy-mm-dd" style="left:349px; top:176px; width:130px; height:19px; "/>
  535. <caption id="caption20" class="cell_1" style="left:0px; top:175px; width:105px; height:23px; text-align:center; vertical-align:middle; ">담당부서</caption>
  536. <output id="opt_ChrgDeptNm" ref="/root/main/vocdata/area/reqdeptnm" class="output_fix" style="left:108px; top:176px; width:130px; height:19px; "/>
  537. <caption id="caption30" class="cell_1" style="left:483px; top:175px; width:105px; height:23px; text-align:center; vertical-align:middle; ">접수확인일</caption>
  538. <output id="opt_ReplAcptDT" ref="/root/main/vocdata/area/replacptdd" class="output_fix" format="yyyy-mm-dd" style="left:591px; top:176px; width:130px; height:19px; "/>
  539. <line id="line18" class="line_3" style="x1:0px; y1:324px; x2:970px; y2:324px; "/>
  540. <caption id="caption32" class="cell_1" style="left:241px; top:199px; width:105px; height:23px; text-align:center; vertical-align:middle; ">
  541. <![CDATA[부서 답변자]]>
  542. <script type="javascript" ev:event="ondblclick">
  543. <![CDATA[
  544. var s_contents = model.getValue("/root/main/rpldata/area/replcnts");
  545. model.setValue("/root/main/vocpopup/title", "부서 담당자\n답변 내용");
  546. model.setValue("/root/main/vocpopup/contents", s_contents);
  547. open("SPCVD00500", "", "", "", "SPCVD00500", "/root/main/vocpopup", "/root/main/vocpopup");
  548. model.setValue("/root/main/vocpopup/title", "");
  549. model.setValue("/root/main/vocpopup/contents", "");
  550. model.refresh();
  551. ]]>
  552. </script>
  553. </caption>
  554. <textarea id="tar_ReplCnts" ref="/root/main/vocdata/area/replcnts" scroll="vertical" editable="false" style="left:0px; top:223px; width:478px; height:99px; "/>
  555. <caption id="caption35" class="cell_1" style="left:723px; top:199px; width:105px; height:23px; text-align:center; vertical-align:middle; ">
  556. <![CDATA[부서장]]>
  557. <script type="javascript" ev:event="ondblclick">
  558. <![CDATA[
  559. var s_contents = model.getValue("/root/main/rpldata/area/innraprvcnts");
  560. model.setValue("/root/main/vocpopup/title", "부서 개선활동\n(부서장 의견)");
  561. model.setValue("/root/main/vocpopup/contents", s_contents);
  562. open("SPCVD00500", "", "", "", "SPCVD00500", "/root/main/vocpopup", "/root/main/vocpopup");
  563. model.setValue("/root/main/vocpopup/title", "");
  564. model.setValue("/root/main/vocpopup/contents", "");
  565. model.refresh();
  566. ]]>
  567. </script>
  568. </caption>
  569. <textarea id="tar_AprvCnts" ref="/root/main/vocdata/area/innraprvcnts" scroll="vertical" editable="false" style="left:482px; top:223px; width:487px; height:99px; "/>
  570. <output id="output3" ref="/root/main/vocdata/area/replpsnnm" class="output_fix" style="left:349px; top:200px; width:130px; height:19px; "/>
  571. <output id="output4" ref="/root/main/vocdata/area/innraprvpsnnm" class="output_fix" style="left:831px; top:200px; width:138px; height:19px; "/>
  572. <caption id="caption7" class="cell_1" style="left:723px; top:175px; width:105px; height:23px; text-align:center; vertical-align:middle; ">처리회신일</caption>
  573. <output id="output5" ref="/root/main/vocdata/area/repldd" class="output_fix" format="yyyy-mm-dd" style="left:832px; top:176px; width:137px; height:19px; "/>
  574. <caption id="caption22" class="cell_1" style="left:0px; top:199px; width:162px; height:23px; text-align:center; vertical-align:middle; ">
  575. <![CDATA[부서 답변 내용]]>
  576. <script type="javascript" ev:event="ondblclick">
  577. <![CDATA[
  578. var s_contents = model.getValue("/root/main/vocdata/area/replcnts");
  579. model.setValue("/root/main/vocpopup/title", "부서 담당자\n답변 내용");
  580. model.setValue("/root/main/vocpopup/contents", s_contents);
  581. open("SPCVO01000", "", "", "", "SPCVO01000", "/root/main/vocpopup", "/root/main/vocpopup");
  582. model.setValue("/root/main/vocpopup/title", "");
  583. model.setValue("/root/main/vocpopup/contents", "");
  584. model.refresh();
  585. ]]>
  586. </script>
  587. </caption>
  588. <caption id="caption26" class="cell_1" style="left:483px; top:199px; width:172px; height:23px; text-align:center; vertical-align:middle; ">
  589. <![CDATA[부서 개선활동 (부서장 의견)]]>
  590. <script type="javascript" ev:event="ondblclick">
  591. <![CDATA[
  592. var s_contents = model.getValue("/root/main/vocdata/area/innraprvcnts");
  593. model.setValue("/root/main/vocpopup/title", "부서 담당자\n답변 내용");
  594. model.setValue("/root/main/vocpopup/contents", s_contents);
  595. open("SPCVO01000", "", "", "", "SPCVO01000", "/root/main/vocpopup", "/root/main/vocpopup");
  596. model.setValue("/root/main/vocpopup/title", "");
  597. model.setValue("/root/main/vocpopup/contents", "");
  598. model.refresh();
  599. ]]>
  600. </script>
  601. </caption>
  602. </group>
  603. <group id="grp_btn" scroll="auto" style="left:225px; top:751px; width:970px; height:27px; ">
  604. <button id="btn_list" class="btn6_letter2" style="left:0px; top:5px; width:56px; height:22px; ">
  605. <caption>목록</caption>
  606. <script type="javascript" ev:event="DOMActivate">
  607. <![CDATA[
  608. navigate("SMCVO00200", "", "", "", "SMCVO00200", "/root/main/temp", "/root/send");
  609. ]]>
  610. </script>
  611. </button>
  612. <caption id="caption8" class="cell_2" style="left:131px; top:2px; width:94px; height:23px; text-align:center; vertical-align:middle; ">승인요청정보</caption>
  613. <output id="opt_Aprvreqdd" ref="/root/main/aprvdata/aprvreqdd" class="output_fix" format="yyyy-mm-dd" style="left:382px; top:4px; width:100px; height:19px; "/>
  614. <output id="opt_Aprvreqnm" ref="/root/main/aprvdata/aprvreqnm" class="output_fix" style="left:485px; top:4px; width:110px; height:19px; "/>
  615. <select1 id="cmb_Aprvkindflag" ref="/root/main/aprvdata/aprvkindflag" class="combo_default" disabled="true" appearance="minimal" style="left:229px; top:4px; width:150px; height:19px; ">
  616. <choices>
  617. <item>
  618. <label>처리 후 승인 (先처리)</label>
  619. <value>2</value>
  620. </item>
  621. <item>
  622. <label>승인 후 처리</label>
  623. <value>1</value>
  624. </item>
  625. <item>
  626. <label/>
  627. <value/>
  628. </item>
  629. </choices>
  630. </select1>
  631. <caption id="caption9" class="cell_2" visibility="hidden" style="left:605px; top:2px; width:84px; height:23px; text-align:center; vertical-align:middle; ">승인정보</caption>
  632. <output id="opt_Aprvdd" ref="/root/main/aprvdata/aprvdd" class="output_fix" visibility="hidden" format="yyyy-mm-dd" style="left:692px; top:4px; width:100px; height:19px; "/>
  633. <button id="btn_clntnoti" class="btn4_letter9" disabled="true" style="left:829px; top:5px; width:140px; height:22px; ">
  634. <caption>고객회신 정보 입력</caption>
  635. <script type="javascript" ev:event="DOMActivate">
  636. <![CDATA[
  637. var reAprvkindflag = model.getValue("/root/main/aprvdata/aprvkindflag")
  638. var rePrcsstat = model.getValue("/root/main/aprvdata/prcsstat")
  639. if (reAprvkindflag == "1"){
  640. messageBox("승인 후 처리를 선택한 경우에는 승인을 받지 않으면 고객회신 정보를 입력 ", "E001");
  641. btn_clntnoti.disabled = true;
  642. } else if (rePrcsstat == "고객회신"){
  643. messageBox("이미 고객회신을 하였습니다.", "I099");
  644. navigate("SMCVO00200", "", "", "", "SMCVO00200", "/root/main/temp", "/root/send");
  645. } else {
  646. model.makeValue("/root/main/temp/key/pid", model.getValue("/root/main/vocdata/accept/pid"));
  647. model.makeValue("/root/main/temp/key/acpviewdd", model.getValue("/root/main/vocdata/accept/acpviewdd"));
  648. modal("SPCVO02800", "", "", "", "SPCVO02800", "/root/main/temp", "/root/main/temp");
  649. }
  650. ]]>
  651. </script>
  652. </button>
  653. </group>
  654. <group id="group2" scroll="auto" style="left:365px; top:0px; width:830px; height:25px; ">
  655. <shape id="regend" class="roundrect_legend" appearance="roundrect" ellipsewidth="10" ellipseheight="10" style="left:0px; top:0px; width:830px; height:25px; background-color:#f2f6ff; border-color:#c8c0fd; "/>
  656. <caption id="caption16" style="left:12px; top:5px; width:498px; height:17px; ">
  657. <![CDATA[접수 / 접수취소 / 자체처리 -> 회신요청 -> 부서처리중 -> 부서회신 -> 종결 / 임의종결 ->]]>
  658. </caption>
  659. <caption id="caption36" class="hand" style="left:508px; top:5px; width:76px; height:17px; ">승인요청</caption>
  660. <caption id="caption37" style="left:588px; top:5px; width:227px; height:17px; ">
  661. <![CDATA[-> 부서장승인 -> 고객회신 -> 처리완료]]>
  662. </caption>
  663. </group>
  664. <import id="import1" overflow="hidden" instancetype="merge" src="./SSCVO00100_LeftTree.xrw" style="left:0px; top:23px; width:215px; height:744px; "/>
  665. <shape id="rndrctlgnd" class="roundrect_legend" appearance="roundrect" ellipsewidth="10" ellipseheight="10" style="left:24px; top:515px; width:167px; height:220px; background-color:#f2f6ff; border-color:#c8c0fd; "/>
  666. <caption id="caption50" class="hand" style="left:35px; top:525px; width:144px; height:20px; ">VOC 진행 프로세스</caption>
  667. <caption id="caption51" style="left:55px; top:549px; width:115px; height:16px; font-weight:bold; vertical-align:top; line-spacing:7; ">
  668. <![CDATA[(1) 접수]]>
  669. <hint>
  670. <![CDATA[
  671. 민원담당부서에서 여러 경로를 통해 접수된 VOC를 민원인
  672. 정보와 함께 접수 등록을 하게 되면【접수】상태가 된다.
  673. ]]>
  674. </hint>
  675. </caption>
  676. <caption id="caption52" style="left:55px; top:565px; width:115px; height:15px; font-weight:bold; vertical-align:top; line-spacing:7; ">
  677. <![CDATA[(2) 회신요청]]>
  678. <hint>
  679. <![CDATA[
  680. 민원담당부서 담당자가 "접수"된 VOC를 선택하여 처리 요청을
  681. 하게 되면【회신요청】상태가 된다. 이 때 담당부서가 2개 이상인
  682. 경우에 미리 입력한 담당부서에 대하여 처리 요청을 할 수 있다.
  683. ]]>
  684. </hint>
  685. </caption>
  686. <caption id="caption53" style="left:55px; top:581px; width:115px; height:15px; font-weight:bold; vertical-align:top; line-spacing:7; ">
  687. <![CDATA[(3) 부서처리중]]>
  688. <hint>
  689. <![CDATA[
  690. 각 부서 담당자가 "회신요청"된 VOC를 선택하여 그 내용을 읽고 『부서 접수 확인』
  691. 버튼을 눌러 해당 VOC 처리를 시작했음을 알리게 되면【부서처리중】상태가 된다.
  692. ]]>
  693. </hint>
  694. </caption>
  695. <caption id="caption54" style="left:55px; top:597px; width:115px; height:16px; font-weight:bold; vertical-align:top; line-spacing:7; ">
  696. <![CDATA[(4) 부서회신]]>
  697. <hint>
  698. <![CDATA[
  699. 각 부서 담당자가 "부서처리중"인 VOC에 대하여 실제 업무처리를 하고
  700. 부서장에게 결재 요청을 하고 난 뒤 부서장의 결재를 받아 부서 담당자가
  701. 민원담당부서 담당자에게 회신하게 되면【부서회신】상태가 된다.
  702. ]]>
  703. </hint>
  704. </caption>
  705. <caption id="caption55" style="left:55px; top:613px; width:125px; height:16px; font-weight:bold; vertical-align:top; line-spacing:7; ">
  706. <![CDATA[(5) 종결 / 임의종결]]>
  707. <hint>
  708. <![CDATA[
  709. 민원담당부서 담당자가 "부서장승인"인 VOC에 대하여 종결 확인
  710. 버튼을 눌러 부서에 대하여 종결처리를 하면【종결】상태가 된다.
  711. 해당 부서에 "회신요청"을 했음에도 불구하고 그 부서에서 답변이
  712. 없을 때 업무 진행의 효율을 위해서 임의종결 처리를 하여 종결
  713. 처리한 효과와 같은 효과를 줄 수 있다.
  714. ]]>
  715. </hint>
  716. </caption>
  717. <caption id="caption56" style="left:55px; top:629px; width:115px; height:16px; font-weight:bold; vertical-align:top; line-spacing:7; ">
  718. <![CDATA[(6) 승인요청]]>
  719. <hint>
  720. <![CDATA[
  721. 민원담당부서 담당자가 모든 해당 부서에 대하여 "종결" 또는
  722. "임의종결"인 VOC에 대하여 민원담당부서장에게 고객 회신을
  723. 위한 부서장 승인 요청을 하면【승인요청】상태가 된다.
  724. ]]>
  725. </hint>
  726. </caption>
  727. <caption id="caption57" style="left:55px; top:645px; width:115px; height:16px; font-weight:bold; vertical-align:top; line-spacing:7; ">
  728. <![CDATA[(7) 부서장승인]]>
  729. <hint>
  730. <![CDATA[
  731. 민원담당부서장은 "승인요청"인 VOC에 대하여 고객 회신을
  732. 위한 부서장 승인을 하면【부서장승인】상태가 된다.
  733. ]]>
  734. </hint>
  735. </caption>
  736. <caption id="caption58" style="left:55px; top:661px; width:115px; height:16px; font-weight:bold; vertical-align:top; line-spacing:7; ">
  737. <![CDATA[(8) 고객회신]]>
  738. <hint>
  739. <![CDATA[
  740. 민원담당부서 담당자가 부서장 승인을 받은 VOC에 대하여
  741. 민원인에게 그 결과를 알려주고 경과 내용을 입력하고
  742. 고객회신 완료 버튼을 누르게 되면【고객회신】상태가 된다.
  743. ]]>
  744. </hint>
  745. </caption>
  746. <caption id="caption59" style="left:55px; top:677px; width:115px; height:16px; font-weight:bold; vertical-align:top; line-spacing:7; ">
  747. <![CDATA[(9) 처리완료]]>
  748. <hint>
  749. <![CDATA[
  750. 민원담당부서 담당자가 "고객회신"인 VOC에 대하여 처리 경과 등 처리내용을
  751. 적은 후 원인분석 및 개선활동을 적고 이후에도 지속적으로 관리하여야 하는지
  752. 여부를 체크하고 완료처리 버튼을 누르게 되면【처리완료】상태가 된다.
  753. ]]>
  754. </hint>
  755. </caption>
  756. <caption id="caption60" style="left:60px; top:697px; width:115px; height:15px; vertical-align:top; line-spacing:7; ">
  757. <![CDATA[ * 접수취소]]>
  758. <hint>
  759. <![CDATA[
  760. "접수"된 VOC는 "회신 요청"을 하기 전에 "접수 취소"를 할 수 있다. 하지만 이미
  761. 프로세스가 진행되어 담당부서로 요청한 경우에는 접수 취소를 할 수 없게 된다.
  762. ]]>
  763. </hint>
  764. </caption>
  765. <caption id="caption61" style="left:60px; top:713px; width:115px; height:15px; vertical-align:top; line-spacing:7; ">
  766. <![CDATA[ * 자체처리]]>
  767. <hint>
  768. <![CDATA[
  769. "접수"된 VOC는 "회신 요청"을 하기 전에 민원담당부서에서 자체적으로 완료처리를 할 수 있다.
  770. 하지만 이미 프로세스가 진행되어 담당부서로 요청한 경우에는 자체처리를 할 수 없게 된다.
  771. ]]>
  772. </hint>
  773. </caption>
  774. </xhtml:body>
  775. </xhtml:html>