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- <?xml version="1.0" encoding="EUC-KR"?>
- <!--
- * Name : SMCVO01500_VOC종결내용
- * Summary : VOC 부서 종결 내용
- * Programmer : 김준규
- * Date Written : 2007.01.22
- * History : 2007.11.29
- * Remark :
- -->
- <?xml-stylesheet href="../../../com/commonweb/css/common.css" type="text/css" ?>
- <xhtml:html xmlns:xhtml="http://www.w3.org/1999/xhtml" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.w3.org/2002/01/xforms" xmlns:ev="http://www.w3.org/2001/xml-events">
- <xhtml:head>
- <xhtml:title>VOC 부서 종결 내용</xhtml:title>
- <model id="model1">
- <instance id="instance1">
- <root xmlns="">
- <main>
- <vocdata>
- <accept>
- <pid/>
- <patnm/>
- <acptseq/>
- <acptdd/>
- <genrdd/>
- <acpttype/>
- <prcsstatcd/>
- <acptkindlrg/>
- <acptkindmdl/>
- <acptkindsml/>
- <acpttitl/>
- <acptcnts/>
- <acpviewdd/>
- <openallyn/>
- <deptpidopenyn/>
- <fstrgstrnm/>
- <lastupdtrnm/>
- </accept>
- <deptview>
- <deptnm/>
- <deptcd/>
- <empnm/>
- <empid/>
- </deptview>
- <area>
- <reqdeptnm/>
- <reqdeptcd/>
- <reqempnm/>
- <reqempid/>
- <replreqdd/>
- <csteamreqcnts/>
- <reqacptdd/>
- <reqacptseq/>
- <reqrgstseq/>
- <replacptdd/>
- <repldd/>
- <replpsnnm/>
- <replpsnid/>
- <replcnts/>
- <innraprvpsnnm/>
- <innraprvpsnid/>
- <innraprvcnts/>
- <forceendyn/>
- <endreqdd/>
- </area>
- </vocdata>
- <reqdata>
- <list>
- <reqlist>
- <deptnm/>
- <empnm/>
- <prcsstat/>
- <acptdd/>
- <replreqdd/>
- <replacptdd/>
- <repldd/>
- <endreqdd/>
- <forceendyn/>
- <rereqyn/>
- <endreqyn/>
- <deptcd/>
- <empid/>
- <csteamreqcnts/>
- <replpsnnm/>
- <replpsnid/>
- <innraprvpsnnm/>
- <innraprvpsnid/>
- <innraprvcnts/>
- <replcnts/>
- <repldd/>
- <rgstseq/>
- <acptseq/>
- </reqlist>
- </list>
- </reqdata>
- <vocpopup>
- <title/>
- <contents/>
- <inputmode/>
- <receive_path/>
- </vocpopup>
- <vocdeltemp>
- <delacptdd/>
- <delacptseq/>
- <delrgstseq/>
- </vocdeltemp>
- <voccount>
- <allcount/>
- <endcount/>
- </voccount>
- <temp>
- <data>
- <srchacptdd1/>
- <srchacptdd2/>
- <srchacpttypecd/>
- <srchprcsstatcd/>
- <srchdeptcd/>
- <srchdeptnm/>
- <srchpatnm/>
- <srchpid/>
- <srchfstrgstrnm/>
- </data>
- <key>
- <sndacptdd/>
- <sndacptseq/>
- <sndrgstseq/>
- </key>
- </temp>
- <aprvkey>
- <aprvacptdd/>
- <aprvacptseq/>
- <aprvkindflag>2</aprvkindflag>
- </aprvkey>
- </main>
- <send>
- <data/>
- </send>
- <init>
- <C0001list>
- <cdid/>
- <cdnm/>
- </C0001list>
- <C0003list>
- <cdid/>
- <cdnm/>
- </C0003list>
- <C0004list>
- <cdid/>
- <cdnm/>
- </C0004list>
- <C0005list>
- <cdid/>
- <cdnm/>
- </C0005list>
- <C0006list>
- <cdid/>
- <cdnm/>
- </C0006list>
- <C0007list>
- <cdid/>
- <cdnm/>
- </C0007list>
- <C0008list>
- <cdid/>
- <cdnm/>
- </C0008list>
- <C0009list>
- <cdid/>
- <cdnm/>
- </C0009list>
- </init>
- </root>
- </instance>
- <submission id="TRZBC00101" mediatype="application/x-www-form-urlencoded" method="post" replace="instance"/>
- <submission id="TRCVO01201" mediatype="application/x-www-form-urlencoded" method="post" ref="/root/main/temp/key" resultref="/root/main/vocdata"/>
- <submission id="TRCVO01202" mediatype="application/x-www-form-urlencoded" method="post" ref="/root/main/temp/key" resultref="/root/main/voccount"/>
- <submission id="TRCVO01501" mediatype="application/x-www-form-urlencoded" method="post" ref="/root/main/temp/key" resultref="/root/main/reqdata/list"/>
- <submission id="TXCVO01501" mediatype="application/x-www-form-urlencoded" method="post" ref="/root/main/aprvkey"/>
- </model>
- <script type="javascript" ev:event="xforms-ready">
- <![CDATA[
- var reAcptDD = model.getValue("/root/main/temp/key/sndacptdd")
- var reAcptSeq = model.getValue("/root/main/temp/key/sndacptseq")
- var reRgstSeq = model.getValue("/root/main/temp/key/sndrgstseq")
-
- if (( reAcptDD == "" || reAcptDD == null ) || ( reAcptSeq == "" || reAcptSeq == null ) || ( reRgstSeq == "" || reRgstSeq == null )) {
- var rtn = messageBox("조회에 필요한 항목이 전달되지", "E007");
- if(rtn == 1){
- navigate("SMCVO00200");
- }
- } else {
- submit("TRCVO01201");
- submit("TRCVO01202");
- submit("TRCVO01501");
-
- var reAllcount = model.getValue("/root/main/voccount/allcount")
- var reEndcount = model.getValue("/root/main/voccount/endcount")
-
- if (reAllcount - reEndcount > 0){
- btn_aprvreq.disabled = true;
- rdo_aprvflag1.disabled = true;
- rdo_aprvflag2.disabled = true;
- cpt_caution.visible = true;
- cpt_normal.visible = false;
- } else {
- btn_aprvreq.disabled = false;
- rdo_aprvflag1.disabled = false;
- rdo_aprvflag2.disabled = false;
- cpt_caution.visible = false;
- cpt_normal.visible = true;
- }
-
- if( model.getValue("/root/main/vocdata/accept/acptkindlrg") == "C" ) {
- switch (model.getValue("/root/main/vocdata/accept/acptkindmdl")) {
- case "ES" :
- cmb_AcptKindSml.choices.itemset.attribute("nodeset") = "/root/init/C0005list/C0005";
- zbcfGetCodeList( new Array("C0001", "C0003", "C0004", "C0005"), new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list", "/root/init/C0005list"), true );
- break;
- case "PS" :
- cmb_AcptKindSml.choices.itemset.attribute("nodeset") = "/root/init/C0006list/C0006";
- zbcfGetCodeList( new Array("C0001", "C0003", "C0004", "C0006"), new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list", "/root/init/C0006list"), true );
- break;
- case "OS" :
- cmb_AcptKindSml.choices.itemset.attribute("nodeset") = "/root/init/C0007list/C0007";
- zbcfGetCodeList( new Array("C0001", "C0003", "C0004", "C0007"), new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list", "/root/init/C0007list"), true );
- break;
- case "NS" :
- cmb_AcptKindSml.choices.itemset.attribute("nodeset") = "/root/init/C0008list/C0008";
- zbcfGetCodeList( new Array("C0001", "C0003", "C0004", "C0008"), new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list", "/root/init/C0008list"), true );
- break;
- case "TS" :
- cmb_AcptKindSml.choices.itemset.attribute("nodeset") = "/root/init/C0009list/C0009";
- zbcfGetCodeList( new Array("C0001", "C0003", "C0004", "C0009"), new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list", "/root/init/C0009list"), true );
- break;
- default :
- zbcfGetCodeList( new Array("C0001", "C0003", "C0004"), new Array("/root/init/C0001list", "/root/init/C0003list", "/root/init/C0004list"), true );
- break;
- }
- } else {
- zbcfGetCodeList( new Array("C0001", "C0003"), new Array("/root/init/C0001list", "/root/init/C0003list"), true );
- }
-
- if (getNodesetCount("/root/main/vocdata/deptview") > 1) {
- btn_refreshcnt.attribute("visibility") = "visible";
- }
- }
- fCheckAuth();
- model.refresh();
- ]]>
- </script>
- <script type="javascript">
- <![CDATA[
- function fCheckAuth() {
- // 권한체크
- if (!checkAuth("r")) {
- btn_list.disabled = true;
- btnsearch_emp.disabled = true;
- btn_clear.disabled = true;
- }
- if (!checkAuth("x")) {
- btn_modify.disabled = true;
- btn_req.disabled = true;
- btn_popCustomer.disabled = true;
- btn_refresh.disabled = true;
- btn_self.disabled = true;
- btn_del.disabled = true;
- }
- if (!checkAuth("p")) {
- }
- }
-
- function fNavigateAdd() {
- navigate("SMCVO00200", "", "", "", "SMCVO00200", "/root/main/temp", "/root/send");
- }
- ]]>
- </script>
- <script type="javascript" src="../../../com/commonweb/js/common.js"/>
- <script type="javascript" src="../../../com/commonweb/js/dateHelper.js"/>
- <script type="javascript" src="../../../com/commonweb/js/tfHelper.js"/>
- <script type="javascript" src="../../../com/basiccodeweb/js/ZBC001.js"/>
- </xhtml:head>
- <xhtml:body style="margin-left:8; margin-top:0; margin-right:8; margin-bottom:0; ">
- <group id="grp_tle" style="left:0px; top:0px; width:1195px; height:13px; ">
- <caption id="caption1" class="tit_1" style="left:0px; top:0px; width:181px; height:14px; ">VOC 부서 종결 내용</caption>
- </group>
- <group id="grp_Accept" style="left:225px; top:23px; width:970px; height:281px; ">
- <caption id="caption23" class="tit_2" style="left:5px; top:0px; width:119px; height:13px; ">등록된 접수내역</caption>
- <line id="line8" class="line_1" style="x1:0px; y1:15px; x2:970px; y2:15px; "/>
- <line id="line9" class="line_2" style="x1:0px; y1:42px; x2:970px; y2:42px; "/>
- <caption id="caption24" class="cell_1" style="left:0px; top:20px; width:105px; height:23px; text-align:center; vertical-align:middle; ">접수일자</caption>
- <output id="ipt_AcptViewDD" ref="/root/main/vocdata/accept/acpviewdd" class="output_fix" format="yyyy-mm-dd" inputtype="date" style="left:108px; top:21px; width:130px; height:19px; "/>
- <caption id="caption25" class="cell_1" style="left:241px; top:20px; width:105px; height:23px; text-align:center; vertical-align:middle; ">접수번호</caption>
- <output id="opt_AcptNo" ref="/root/main/vocdata/accept/acptseq" class="output_fix" inputtype="date" style="left:349px; top:21px; width:130px; height:19px; "/>
- <caption id="caption5" class="cell_1" style="left:483px; top:20px; width:105px; height:23px; text-align:center; vertical-align:middle; ">발생일자</caption>
- <output id="ipt_GenrDD" ref="/root/main/vocdata/accept/genrdd" class="output_fix" format="yyyy-mm-dd" style="left:591px; top:21px; width:130px; height:19px; "/>
- <caption id="caption6" class="cell_1" style="left:723px; top:20px; width:105px; height:23px; text-align:center; vertical-align:middle; ">접수구분</caption>
- <select1 id="cmb_AcptType" ref="/root/main/vocdata/accept/acpttype" class="combo_essential" disabled="true" appearance="minimal" style="left:832px; top:21px; width:137px; height:19px; ">
- <choices>
- <itemset nodeset="/root/init/C0001list/C0001">
- <label ref="cdnm"/>
- <value ref="cdid"/>
- </itemset>
- </choices>
- </select1>
- <line id="line10" class="line_2" style="x1:0px; y1:66px; x2:970px; y2:66px; "/>
- <caption id="caption28" class="cell_1" style="left:0px; top:44px; width:105px; height:23px; text-align:center; vertical-align:middle; ">접수유형</caption>
- <select1 id="cmb_AcptKindLrg" ref="/root/main/vocdata/accept/acptkindlrg" class="combo_default" disabled="true" appearance="minimal" style="left:108px; top:45px; width:120px; height:19px; ">
- <choices>
- <itemset nodeset="/root/init/C0003list/C0003">
- <label ref="cdnm"/>
- <value ref="cdid"/>
- </itemset>
- </choices>
- </select1>
- <select1 id="cmb_AcptKindMdl" ref="/root/main/vocdata/accept/acptkindmdl" class="combo_default" disabled="true" appearance="minimal" style="left:230px; top:45px; width:120px; height:19px; ">
- <choices>
- <itemset nodeset="/root/init/C0004list/C0004">
- <label ref="cdnm"/>
- <value ref="cdid"/>
- </itemset>
- </choices>
- </select1>
- <select1 id="cmb_AcptKindSml" ref="/root/main/vocdata/accept/acptkindsml" class="combo_default" disabled="true" appearance="minimal" style="left:352px; top:45px; width:127px; height:19px; ">
- <choices>
- <itemset nodeset="/root/init/C0005list/C0005">
- <label ref="cdnm"/>
- <value ref="cdid"/>
- </itemset>
- </choices>
- </select1>
- <caption id="caption3" class="cell_1" style="left:483px; top:44px; width:105px; height:23px; text-align:center; vertical-align:middle; ">등록번호</caption>
- <output id="ipt_CintNm" ref="/root/main/vocdata/accept/pid" class="output_fix" style="left:591px; top:45px; width:130px; height:19px; "/>
- <caption id="caption4" class="cell_1" style="left:723px; top:44px; width:105px; height:23px; text-align:center; vertical-align:middle; ">환자명</caption>
- <output id="output1" ref="/root/main/vocdata/accept/patnm" class="output_fix" style="left:832px; top:45px; width:137px; height:19px; "/>
- <line id="line12" class="line_2" style="x1:0px; y1:142px; x2:970px; y2:142px; "/>
- <caption id="caption29" class="cell_1" style="left:0px; top:68px; width:105px; height:75px; text-align:center; vertical-align:middle; ">
- <![CDATA[민원이 제기된
- 부서 및 직원]]>
- </caption>
- <datagrid id="grd_dept" nodeset="/root/main/vocdata/deptview" class="datagrid0" caption="해당부서^부서코드^해당직원^직원ID^등록순서" colwidth="225, 40, 100, 50, 0" dataheight="23" defaultrows="0" extendlastcol="scroll" mergecellsfixedrows="bycolrec" rowheader="seq" rowheight="23" rowsep="|" style="left:108px; top:69px; width:450px; height:73px; ">
- <col class="text_center" ref="deptnm" _key="true"/>
- <col class="text_center" ref="deptcd" visibility="hidden"/>
- <col class="text_center" ref="empnm"/>
- <col class="text_center" ref="empid" visibility="hidden"/>
- <col ref="rgstseq" visibility="hidden"/>
- </datagrid>
- <select id="chk_deptpidopen" ref="/root/main/vocdata/accept/deptpidopenyn" overflow="visible" appearance="full" style="left:833px; top:100px; width:136px; height:19px; border-style:none; ">
- <choices>
- <item>
- <label>부서에 환자정보 공개</label>
- <value>Y</value>
- </item>
- </choices>
- </select>
- <caption id="caption15" style="left:675px; top:123px; width:40px; height:17px; ">등록자</caption>
- <output id="opt_fstrgstrnm" ref="/root/main/vocdata/accept/fstrgstrnm" class="output_fix" style="left:719px; top:121px; width:80px; height:19px; text-align:center; "/>
- <caption id="caption2" style="left:810px; top:122px; width:65px; height:17px; ">최종수정자</caption>
- <output id="opt_lastupdtrnm" ref="/root/main/vocdata/accept/lastupdtrnm" class="output_fix" style="left:878px; top:121px; width:91px; height:19px; text-align:center; "/>
- <line id="line13" class="line_2" style="x1:0px; y1:166px; x2:970px; y2:166px; "/>
- <caption id="caption33" class="cell_1" style="left:0px; top:144px; width:105px; height:23px; text-align:center; vertical-align:middle; ">제 목</caption>
- <output id="ipt_AcptTitl" ref="/root/main/vocdata/accept/acpttitl" class="output_fix" style="left:108px; top:145px; width:861px; height:19px; "/>
- <line id="line14" class="line_3" style="x1:0px; y1:279px; x2:970px; y2:279px; "/>
- <caption id="caption34" class="cell_1" style="left:0px; top:168px; width:105px; height:112px; text-align:center; vertical-align:middle; ">
- <![CDATA[민원 내용]]>
- <script type="javascript" ev:event="ondblclick">
- <![CDATA[
- var s_contents = model.getValue("/root/main/vocdata/accept/acptcnts");
-
- model.setValue("/root/main/vocpopup/title", "민원 내용");
- model.setValue("/root/main/vocpopup/contents", s_contents);
-
- open("SPCVO01000", "", "", "", "SPCVO01000", "/root/main/vocpopup", "/root/main/vocpopup");
-
- model.setValue("/root/main/vocpopup/title", "");
- model.setValue("/root/main/vocpopup/contents", "");
- model.refresh();
- ]]>
- </script>
- </caption>
- <textarea id="tar_AcptCnts" ref="/root/main/vocdata/accept/acptcnts" class="input_default" scroll="vertical" editable="false" style="left:108px; top:169px; width:861px; height:103px; "/>
- <line id="line16" style="x1:590px; y1:169px; x2:590px; y2:272px; border-color:#c0c0c0; border-style:dotted; "/>
- <button id="btn_popCustomer" class="btn2_letter9" style="left:850px; top:74px; width:119px; height:19px; ">
- <caption>접수고객정보 보기</caption>
- <script type="javascript" ev:event="DOMActivate">
- <![CDATA[
- open("SPCVO00800", "", "460", "120", "SPCVO00800", "/root/main/temp/key", "/root/main/temp/key");
- ]]>
- </script>
- </button>
- <button id="btn_refresh" class="btn5_letter7" style="left:566px; top:74px; width:97px; height:19px; ">
- <caption>추가 요청하기</caption>
- <script type="javascript" ev:event="DOMActivate">
- <![CDATA[
- open("SPCVO02300", "", "460", "120", "SPCVO02300", "/root/main/temp/key", "/root/main/temp/key");
- ]]>
- </script>
- </button>
- <button id="btn_refreshcnt" class="btn2_letter7" visibility="hidden" style="left:566px; top:96px; width:97px; height:19px; ">
- <caption>추가요청 사유</caption>
- <script type="javascript" ev:event="DOMActivate">
- <![CDATA[
- model.makeValue("/root/main/temp/key/mode", "B");
- open("SPCVO02300", "", "460", "120", "SPCVO02300", "/root/main/temp/key", "/root/main/temp/key");
- ]]>
- </script>
- </button>
- </group>
- <group id="grp_reqlist" style="left:225px; top:306px; width:970px; height:116px; ">
- <caption id="caption21" class="tit_2" style="left:5px; top:10px; width:341px; height:14px; ">해당 부서에 처리요청을 한 목록</caption>
- <line id="line1" class="line_1" style="x1:0px; y1:25px; x2:970px; y2:25px; "/>
- <datagrid id="grd_reqlist" nodeset="/root/main/reqdata/list/reqlist" allowselection="false" caption="담당부서^담당직원^진행상태^접수일자^회신요청일^접수확인일^처리회신일^종결처리일^임의종결^재요청^종결여부^부서코드^직원ID^의견^답변자^답변자ID^결재자^결재자ID^부서장의견^답변^등록순서^접수순서" colsep="^" colwidth="140, 90, 90, 90, 90, 90, 90, 90, 79, 70, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0" dataheight="23" defaultrows="0" extendlastcol="scroll" mergecellsfixedrows="bycolrec" rowheader="seq" rowheight="23" rowsep="|" style="left:0px; top:31px; width:970px; height:84px; ">
- <col class="text_center" ref="deptnm"/>
- <col class="text_center" ref="empnm"/>
- <col class="text_center" ref="prcsstat"/>
- <col class="text_center" ref="acptdd" format="yyyy-mm-dd"/>
- <col class="text_center" ref="replreqdd" format="yyyy-mm-dd"/>
- <col class="text_center" ref="replacptdd" format="yyyy-mm-dd"/>
- <col class="text_center" ref="repldd" format="yyyy-mm-dd"/>
- <col class="text_center" ref="endreqdd" format="yyyy-mm-dd"/>
- <col class="text_center" ref="forceendyn"/>
- <col class="text_center" ref="rereqyn"/>
- <col class="text_center" ref="endreqyn" visibility="hidden"/>
- <col class="text_center" ref="deptcd" visibility="hidden"/>
- <col class="text_center" ref="empid" visibility="hidden"/>
- <col ref="csteamreqcnts" visibility="hidden"/>
- <col ref="replpsnnm" visibility="hidden"/>
- <col ref="replpsnid" visibility="hidden"/>
- <col ref="innraprvpsnnm" visibility="hidden"/>
- <col ref="innraprvpsnid" visibility="hidden"/>
- <col ref="innraprvcnts" visibility="hidden"/>
- <col ref="replcnts" visibility="hidden"/>
- <col ref="rgstseq" visibility="hidden"/>
- <col ref="acptseq" visibility="hidden"/>
- <script type="javascript" ev:event="ondblclick">
- <![CDATA[
- var row = grd_reqlist.row;
- var receive_deptnm = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("deptnm"));
- var receive_deptcd = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("deptcd"));
- var receive_empnm = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("empnm"));
- var receive_empid = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("empid"));
- var receive_prcsstat = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("prcsstat"));
- var receive_acptdd = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("acptdd"));
- var receive_acptseq = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("acptseq"));
- var receive_rgstseq = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("rgstseq"));
- var receive_replreqdd = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("replreqdd"));
- var receive_replacptdd = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("replacptdd"));
- var receive_repldd = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("repldd"));
- var receive_endreqdd = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("endreqdd"));
- var receive_forceendyn = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("forceendyn"));
- var receive_rereqyn = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("rereqyn"));
- var receive_endreqyn = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("endreqyn"));
- var receive_csteamreqcnts = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("csteamreqcnts"));
- var receive_replpsnnm = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("replpsnnm"));
- var receive_replpsnid = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("replpsnid"));
- var receive_innraprvpsnnm = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("innraprvpsnnm"));
- var receive_innraprvpsnid = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("innraprvpsnid"));
- var receive_innraprvcnts = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("innraprvcnts"));
- var receive_replcnts = grd_reqlist.valueMatrix(row, grd_reqlist.colRef("replcnts"));
-
- if ((grd_reqlist.row > 0) && grd_reqlist.isCell(event.target)){
- model.setValue("/root/main/vocdata/area/reqdeptnm", receive_deptnm);
- model.setValue("/root/main/vocdata/area/reqdeptcd", receive_deptcd);
- model.setValue("/root/main/vocdata/area/reqempnm", receive_empnm);
- model.setValue("/root/main/vocdata/area/reqempid", receive_empid);
-
- model.setValue("/root/main/vocdata/area/reqacptdd", receive_acptdd);
- model.setValue("/root/main/vocdata/area/reqacptseq", receive_acptseq);
- model.setValue("/root/main/vocdata/area/reqrgstseq", receive_rgstseq);
- model.setValue("/root/main/vocdata/area/replreqdd", receive_replreqdd);
- model.setValue("/root/main/vocdata/area/replacptdd", receive_replacptdd);
- model.setValue("/root/main/vocdata/area/repldd", receive_repldd);
- model.setValue("/root/main/vocdata/area/endreqdd", receive_endreqdd);
- model.setValue("/root/main/vocdata/area/forceendyn", receive_forceendyn);
- model.setValue("/root/main/vocdata/area/csteamreqcnts", receive_csteamreqcnts);
- model.setValue("/root/main/vocdata/area/replpsnnm", receive_replpsnnm);
- model.setValue("/root/main/vocdata/area/replpsnid", receive_replpsnid);
- model.setValue("/root/main/vocdata/area/innraprvpsnnm", receive_innraprvpsnnm);
- model.setValue("/root/main/vocdata/area/innraprvpsnid", receive_innraprvpsnid);
- model.setValue("/root/main/vocdata/area/innraprvcnts", receive_innraprvcnts);
- if (receive_prcsstat == "부서처리중"){
- model.setValue("/root/main/vocdata/area/replcnts", "");
- } else {
- model.setValue("/root/main/vocdata/area/replcnts", receive_replcnts);
- }
- model.refresh();
- } else {
- }
- ]]>
- </script>
- </datagrid>
- </group>
- <group id="grp_req" style="left:225px; top:424px; width:970px; height:326px; ">
- <caption id="caption11" class="tit_2" style="left:5px; top:10px; width:225px; height:13px; ">해당부서에 전달사항 / 회신 내용</caption>
- <caption id="caption10" class="hand" style="left:312px; top:7px; width:115px; height:17px; font-weight:bold; ">해당 VOC는 총</caption>
- <output id="opt_allcount" ref="/root/main/voccount/allcount" style="left:429px; top:6px; width:20px; height:19px; font-weight:bold; color:#0000ff; text-align:right; "/>
- <caption id="caption8" style="left:450px; top:7px; width:65px; height:17px; font-weight:bold; ">건 중에서</caption>
- <output id="opt_endcount" ref="/root/main/voccount/endcount" style="left:514px; top:6px; width:20px; height:19px; font-weight:bold; color:#0000ff; text-align:right; "/>
- <caption id="caption9" style="left:535px; top:7px; width:206px; height:17px; font-weight:bold; ">건이 종결/임의종결된 상태입니다.</caption>
- <select id="chk_forceendyn" ref="/root/main/vocdata/area/forceendyn" disabled="true" overflow="visible" appearance="full" style="left:768px; top:5px; width:96px; height:19px; border-style:none; ">
- <choices>
- <item>
- <label>임의종결 여부</label>
- <value>Y</value>
- </item>
- </choices>
- </select>
- <line id="line5" class="line_1" style="x1:0px; y1:25px; x2:970px; y2:25px; "/>
- <line id="line6" class="line_2" style="x1:0px; y1:52px; x2:970px; y2:52px; "/>
- <caption id="caption13" class="cell_1" style="left:0px; top:30px; width:105px; height:23px; text-align:center; vertical-align:middle; ">담당부서</caption>
- <caption id="caption14" class="cell_1" style="left:286px; top:30px; width:105px; height:23px; text-align:center; vertical-align:middle; ">부서관리자</caption>
- <output id="ipt_DeptNm" ref="/root/main/vocdata/area/reqdeptnm" class="output_fix" style="left:108px; top:31px; width:170px; height:19px; "/>
- <output id="ipt_DeptCd" ref="/root/main/vocdata/area/reqdeptcd" class="output_fix" visibility="hidden" style="left:176px; top:31px; width:100px; height:19px; "/>
- <output id="ipt_EmpNm" ref="/root/main/vocdata/area/reqempnm" class="output_fix" style="left:394px; top:31px; width:120px; height:19px; "/>
- <output id="ipt_EmpId" ref="/root/main/vocdata/area/reqempid" class="output_fix" visibility="hidden" style="left:537px; top:31px; width:100px; height:19px; "/>
- <caption id="caption17" class="cell_1" style="left:723px; top:30px; width:105px; height:23px; text-align:center; vertical-align:middle; ">(임의)종결처리일</caption>
- <output id="opt_Endreqdt" ref="/root/main/vocdata/area/endreqdd" class="output_fix" format="yyyy-mm-dd" style="left:832px; top:31px; width:137px; height:19px; "/>
- <line id="line11" class="line_3" style="x1:0px; y1:173px; x2:970px; y2:173px; "/>
- <caption id="caption19" class="cell_1" style="left:0px; top:54px; width:105px; height:120px; text-align:center; vertical-align:middle; ">
- <![CDATA[요청사항]]>
- <script type="javascript" ev:event="ondblclick">
- <![CDATA[
- var s_contents = model.getValue("/root/main/vocdata/area/csteamreqcnts");
- var receive_path = "/root/main/vocdata/area/reqcsteamreqcnts";
-
- model.setValue("/root/main/vocpopup/title", "민원담당부서\n처리요청의견");
- model.setValue("/root/main/vocpopup/contents", s_contents);
- model.makeValue("/root/main/vocpopup/inputmode", "i");
- model.makeValue("/root/main/vocpopup/receive_path", receive_path);
-
- open("SPCVO01000", "", "", "", "SPCVO01000", "/root/main/vocpopup", "/root/main/vocpopup");
-
- model.setValue("/root/main/vocpopup/title", "");
- model.setValue("/root/main/vocpopup/contents", "");
- model.setValue("/root/main/vocpopup/inputmode", "");
- model.setValue("/root/main/vocpopup/receive_path", "");
- model.refresh();
- ]]>
- </script>
- </caption>
- <textarea id="tar_Cnts" ref="/root/main/vocdata/area/csteamreqcnts" class="input_default" scroll="vertical" editable="false" style="left:108px; top:54px; width:861px; height:117px; "/>
- <line id="line17" style="x1:590px; y1:54px; x2:590px; y2:171px; border-color:#c0c0c0; border-style:dotted; "/>
- <line id="line3" class="line_2" style="x1:0px; y1:197px; x2:970px; y2:197px; "/>
- <caption id="caption18" class="cell_1" style="left:241px; top:175px; width:105px; height:23px; text-align:center; vertical-align:middle; ">부서접수일</caption>
- <output id="opt_ReplReq" ref="/root/main/vocdata/area/replreqdd" class="output_fix" format="yyyy-mm-dd" style="left:349px; top:176px; width:130px; height:19px; "/>
- <caption id="caption20" class="cell_1" style="left:0px; top:175px; width:105px; height:23px; text-align:center; vertical-align:middle; ">담당부서</caption>
- <output id="opt_ChrgDeptNm" ref="/root/main/vocdata/area/reqdeptnm" class="output_fix" style="left:108px; top:176px; width:130px; height:19px; "/>
- <caption id="caption30" class="cell_1" style="left:483px; top:175px; width:105px; height:23px; text-align:center; vertical-align:middle; ">접수확인일</caption>
- <output id="opt_ReplAcptDT" ref="/root/main/vocdata/area/replacptdd" class="output_fix" format="yyyy-mm-dd" style="left:591px; top:176px; width:130px; height:19px; "/>
- <line id="line18" class="line_3" style="x1:0px; y1:324px; x2:970px; y2:324px; "/>
- <caption id="caption32" class="cell_1" style="left:241px; top:199px; width:105px; height:23px; text-align:center; vertical-align:middle; ">
- <![CDATA[부서 답변자]]>
- <script type="javascript" ev:event="ondblclick">
- <![CDATA[
- var s_contents = model.getValue("/root/main/rpldata/area/replcnts");
-
- model.setValue("/root/main/vocpopup/title", "부서 담당자\n답변 내용");
- model.setValue("/root/main/vocpopup/contents", s_contents);
-
- open("SPCVD00500", "", "", "", "SPCVD00500", "/root/main/vocpopup", "/root/main/vocpopup");
-
- model.setValue("/root/main/vocpopup/title", "");
- model.setValue("/root/main/vocpopup/contents", "");
- model.refresh();
- ]]>
- </script>
- </caption>
- <textarea id="tar_ReplCnts" ref="/root/main/vocdata/area/replcnts" scroll="vertical" editable="false" style="left:0px; top:223px; width:478px; height:99px; "/>
- <caption id="caption35" class="cell_1" style="left:723px; top:199px; width:105px; height:23px; text-align:center; vertical-align:middle; ">
- <![CDATA[부서장]]>
- <script type="javascript" ev:event="ondblclick">
- <![CDATA[
- var s_contents = model.getValue("/root/main/rpldata/area/innraprvcnts");
-
- model.setValue("/root/main/vocpopup/title", "부서 개선활동\n(부서장 의견)");
- model.setValue("/root/main/vocpopup/contents", s_contents);
-
- open("SPCVD00500", "", "", "", "SPCVD00500", "/root/main/vocpopup", "/root/main/vocpopup");
-
- model.setValue("/root/main/vocpopup/title", "");
- model.setValue("/root/main/vocpopup/contents", "");
- model.refresh();
- ]]>
- </script>
- </caption>
- <textarea id="tar_AprvCnts" ref="/root/main/vocdata/area/innraprvcnts" scroll="vertical" editable="false" style="left:483px; top:223px; width:486px; height:99px; "/>
- <output id="output3" ref="/root/main/vocdata/area/replpsnnm" class="output_fix" style="left:349px; top:200px; width:130px; height:19px; "/>
- <output id="output4" ref="/root/main/vocdata/area/innraprvpsnnm" class="output_fix" style="left:831px; top:200px; width:138px; height:19px; "/>
- <caption id="caption7" class="cell_1" style="left:723px; top:175px; width:105px; height:23px; text-align:center; vertical-align:middle; ">처리회신일</caption>
- <output id="output5" ref="/root/main/vocdata/area/repldd" class="output_fix" format="yyyy-mm-dd" style="left:832px; top:176px; width:137px; height:19px; "/>
- <caption id="caption22" class="cell_1" style="left:0px; top:199px; width:162px; height:23px; text-align:center; vertical-align:middle; ">
- <![CDATA[부서 답변 내용]]>
- <script type="javascript" ev:event="ondblclick">
- <![CDATA[
- var s_contents = model.getValue("/root/main/vocdata/area/replcnts");
-
- model.setValue("/root/main/vocpopup/title", "부서 담당자\n답변 내용");
- model.setValue("/root/main/vocpopup/contents", s_contents);
-
- open("SPCVO01000", "", "", "", "SPCVO01000", "/root/main/vocpopup", "/root/main/vocpopup");
-
- model.setValue("/root/main/vocpopup/title", "");
- model.setValue("/root/main/vocpopup/contents", "");
- model.refresh();
- ]]>
- </script>
- </caption>
- <caption id="caption26" class="cell_1" style="left:483px; top:199px; width:172px; height:23px; text-align:center; vertical-align:middle; ">
- <![CDATA[부서 개선활동 (부서장 의견)]]>
- <script type="javascript" ev:event="ondblclick">
- <![CDATA[
- var s_contents = model.getValue("/root/main/vocdata/area/innraprvcnts");
-
- model.setValue("/root/main/vocpopup/title", "부서 담당자\n답변 내용");
- model.setValue("/root/main/vocpopup/contents", s_contents);
-
- open("SPCVO01000", "", "", "", "SPCVO01000", "/root/main/vocpopup", "/root/main/vocpopup");
-
- model.setValue("/root/main/vocpopup/title", "");
- model.setValue("/root/main/vocpopup/contents", "");
- model.refresh();
- ]]>
- </script>
- </caption>
- <button id="button1" class="btn2_letter7" style="left:872px; top:5px; width:97px; height:19px; ">
- <caption>임의종결 사유</caption>
- <script type="javascript" ev:event="DOMActivate">
- <![CDATA[
- open("SPCVO02400", "", "460", "120", "SPCVO02400", "/root/main/temp/key", "/root/main/temp/key");
- ]]>
- </script>
- </button>
- </group>
- <group id="grp_btn" scroll="auto" style="left:225px; top:751px; width:970px; height:27px; ">
- <button id="btn_list" class="btn6_letter2" style="left:0px; top:5px; width:56px; height:22px; ">
- <caption>목록</caption>
- <script type="javascript" ev:event="DOMActivate">
- <![CDATA[
- navigate("SMCVO00200", "", "", "", "SMCVO00200", "/root/main/temp", "/root/send");
- ]]>
- </script>
- </button>
- <caption id="cpt_caution" class="hand" visibility="hidden" style="left:100px; top:7px; width:460px; height:17px; ">여러 부서인 경우에는 모든 부서에 대하여 종결/임의종결 되어야 합니다.</caption>
- <caption id="cpt_normal" class="hand" style="left:100px; top:7px; width:475px; height:17px; ">내용 가운데 있는 점선(- - -)은 출력시 다음 줄로 넘어가는 기준선입니다.</caption>
- <select1 id="rdo_aprvflag1" ref="/root/main/aprvkey/aprvkindflag" appearance="full" overflow="visible" style="left:602px; top:7px; width:138px; height:19px; background-color:transparent; border-style:none; ">
- <choices>
- <item>
- <label>처리 후 승인 (先처리)</label>
- <value>2</value>
- </item>
- </choices>
- </select1>
- <select1 id="rdo_aprvflag2" ref="/root/main/aprvkey/aprvkindflag" appearance="full" overflow="visible" style="left:741px; top:7px; width:94px; height:19px; background-color:transparent; border-style:none; ">
- <choices>
- <item>
- <label>승인 후 처리</label>
- <value>1</value>
- </item>
- </choices>
- </select1>
- <button id="btn_aprvreq" class="btn4_letter8" style="left:840px; top:5px; width:128px; height:22px; ">
- <caption>부서장 승인 요청</caption>
- <script type="javascript" ev:event="DOMActivate">
- <![CDATA[
- var s_aprvkindflag = model.getValue("/root/main/aprvkey/aprvkindflag");
- var s_aprvacptdd = model.getValue("/root/main/temp/key/sndacptdd");
- var s_aprvacptseq = model.getValue("/root/main/temp/key/sndacptseq");
- var reAllcount = model.getValue("/root/main/voccount/allcount")
- var reEndcount = model.getValue("/root/main/voccount/endcount")
-
- model.setValue("/root/main/aprvkey/aprvacptdd", s_aprvacptdd);
- model.setValue("/root/main/aprvkey/aprvacptseq", s_aprvacptseq);
-
- if (reAllcount - reEndcount > 0){
- messageBox("종결/임의종결되지 않은 VOC에 대하여 승인요청 ", "E001");
- navigate("SMCVO00200", "", "", "", "SMCVO00200", "/root/main/temp", "/root/send");
- } else {
- if (s_aprvkindflag == "1"){
- var rtn = messageBox("부서장 승인을 받은 후에, 고객 회신을 하실 수 있습니다.\n 부서장 승인 요청을 ", "Q003");
- if(rtn == 6){
- if (submit("TXCVO01501")){
- messageBox("부서장 승인 요청을 완료하였습니다. 승인을 받은 후에 계속 진행할 수 있습니다.", "I099");
- navigate("SMCVO00200", "", "", "", "SMCVO00200", "/root/main/temp", "/root/send");
- }
- } else {
- model.setFocus("rdo_aprvflag2");
- }
- } else if (s_aprvkindflag == "2"){
- var rtn = messageBox("먼저 처리 후 추후 승인을 받는 先처리를 선택하셨습니다.\n 부서장 승인 요청을 ", "Q003");
- if(rtn == 6){
- if (submit("TXCVO01501")){
- messageBox("부서장 승인 요청을 완료하였습니다. 승인 여부와 관계 없이 계속 진행할 수 있습니다.", "I099");
- navigate("SMCVO01700", "", "", "", "SMCVO01700", "/root/main/temp", "/root/main/temp");
- }
- } else {
- model.setFocus("rdo_aprvflag1");
- }
- } else {
- messageBox("승인 방법을 선택하지 ", "E007");
- model.setFocus("rdo_aprvflag1");
- }
- }
- ]]>
- </script>
- </button>
- </group>
- <group id="group2" scroll="auto" style="left:365px; top:0px; width:830px; height:25px; ">
- <shape id="regend" class="roundrect_legend" appearance="roundrect" ellipsewidth="10" ellipseheight="10" style="left:0px; top:0px; width:830px; height:25px; background-color:#f2f6ff; border-color:#c8c0fd; "/>
- <caption id="caption16" style="left:12px; top:5px; width:390px; height:17px; ">
- <![CDATA[접수 / 접수취소 / 자체처리 -> 회신요청 -> 부서처리중 -> 부서회신 ->]]>
- </caption>
- <caption id="caption36" class="hand" style="left:401px; top:5px; width:54px; height:17px; ">종결</caption>
- <caption id="caption37" style="left:453px; top:5px; width:362px; height:17px; ">
- <![CDATA[ / 임의종결 -> 승인요청 -> 부서장승인 -> 고객회신 -> 처리완료]]>
- </caption>
- </group>
- <import id="import1" overflow="hidden" instancetype="merge" src="./SSCVO00100_LeftTree.xrw" style="left:0px; top:23px; width:215px; height:744px; "/>
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- <caption id="caption50" class="hand" style="left:35px; top:525px; width:144px; height:20px; ">VOC 진행 프로세스</caption>
- <caption id="caption51" style="left:55px; top:549px; width:115px; height:16px; font-weight:bold; vertical-align:top; line-spacing:7; ">
- <![CDATA[(1) 접수]]>
- <hint>
- <![CDATA[
- 민원담당부서에서 여러 경로를 통해 접수된 VOC를 민원인
- 정보와 함께 접수 등록을 하게 되면【접수】상태가 된다.
- ]]>
- </hint>
- </caption>
- <caption id="caption52" style="left:55px; top:565px; width:115px; height:15px; font-weight:bold; vertical-align:top; line-spacing:7; ">
- <![CDATA[(2) 회신요청]]>
- <hint>
- <![CDATA[
- 민원담당부서 담당자가 "접수"된 VOC를 선택하여 처리 요청을
- 하게 되면【회신요청】상태가 된다. 이 때 담당부서가 2개 이상인
- 경우에 미리 입력한 담당부서에 대하여 처리 요청을 할 수 있다.
- ]]>
- </hint>
- </caption>
- <caption id="caption53" style="left:55px; top:581px; width:115px; height:15px; font-weight:bold; vertical-align:top; line-spacing:7; ">
- <![CDATA[(3) 부서처리중]]>
- <hint>
- <![CDATA[
- 각 부서 담당자가 "회신요청"된 VOC를 선택하여 그 내용을 읽고 『부서 접수 확인』
- 버튼을 눌러 해당 VOC 처리를 시작했음을 알리게 되면【부서처리중】상태가 된다.
- ]]>
- </hint>
- </caption>
- <caption id="caption54" style="left:55px; top:597px; width:115px; height:16px; font-weight:bold; vertical-align:top; line-spacing:7; ">
- <![CDATA[(4) 부서회신]]>
- <hint>
- <![CDATA[
- 각 부서 담당자가 "부서처리중"인 VOC에 대하여 실제 업무처리를 하고
- 부서장에게 결재 요청을 하고 난 뒤 부서장의 결재를 받아 부서 담당자가
- 민원담당부서 담당자에게 회신하게 되면【부서회신】상태가 된다.
- ]]>
- </hint>
- </caption>
- <caption id="caption55" style="left:55px; top:613px; width:125px; height:16px; font-weight:bold; vertical-align:top; line-spacing:7; ">
- <![CDATA[(5) 종결 / 임의종결]]>
- <hint>
- <![CDATA[
- 민원담당부서 담당자가 "부서장승인"인 VOC에 대하여 종결 확인
- 버튼을 눌러 부서에 대하여 종결처리를 하면【종결】상태가 된다.
- 해당 부서에 "회신요청"을 했음에도 불구하고 그 부서에서 답변이
- 없을 때 업무 진행의 효율을 위해서 임의종결 처리를 하여 종결
- 처리한 효과와 같은 효과를 줄 수 있다.
- ]]>
- </hint>
- </caption>
- <caption id="caption56" style="left:55px; top:629px; width:115px; height:16px; font-weight:bold; vertical-align:top; line-spacing:7; ">
- <![CDATA[(6) 승인요청]]>
- <hint>
- <![CDATA[
- 민원담당부서 담당자가 모든 해당 부서에 대하여 "종결" 또는
- "임의종결"인 VOC에 대하여 민원담당부서장에게 고객 회신을
- 위한 부서장 승인 요청을 하면【승인요청】상태가 된다.
- ]]>
- </hint>
- </caption>
- <caption id="caption57" style="left:55px; top:645px; width:115px; height:16px; font-weight:bold; vertical-align:top; line-spacing:7; ">
- <![CDATA[(7) 부서장승인]]>
- <hint>
- <![CDATA[
- 민원담당부서장은 "승인요청"인 VOC에 대하여 고객 회신을
- 위한 부서장 승인을 하면【부서장승인】상태가 된다.
- ]]>
- </hint>
- </caption>
- <caption id="caption58" style="left:55px; top:661px; width:115px; height:16px; font-weight:bold; vertical-align:top; line-spacing:7; ">
- <![CDATA[(8) 고객회신]]>
- <hint>
- <![CDATA[
- 민원담당부서 담당자가 부서장 승인을 받은 VOC에 대하여
- 민원인에게 그 결과를 알려주고 경과 내용을 입력하고
- 고객회신 완료 버튼을 누르게 되면【고객회신】상태가 된다.
- ]]>
- </hint>
- </caption>
- <caption id="caption59" style="left:55px; top:677px; width:115px; height:16px; font-weight:bold; vertical-align:top; line-spacing:7; ">
- <![CDATA[(9) 처리완료]]>
- <hint>
- <![CDATA[
- 민원담당부서 담당자가 "고객회신"인 VOC에 대하여 처리 경과 등 처리내용을
- 적은 후 원인분석 및 개선활동을 적고 이후에도 지속적으로 관리하여야 하는지
- 여부를 체크하고 완료처리 버튼을 누르게 되면【처리완료】상태가 된다.
- ]]>
- </hint>
- </caption>
- <caption id="caption60" style="left:60px; top:697px; width:115px; height:15px; vertical-align:top; line-spacing:7; ">
- <![CDATA[ * 접수취소]]>
- <hint>
- <![CDATA[
- "접수"된 VOC는 "회신 요청"을 하기 전에 "접수 취소"를 할 수 있다. 하지만 이미
- 프로세스가 진행되어 담당부서로 요청한 경우에는 접수 취소를 할 수 없게 된다.
- ]]>
- </hint>
- </caption>
- <caption id="caption61" style="left:60px; top:713px; width:115px; height:15px; vertical-align:top; line-spacing:7; ">
- <![CDATA[ * 자체처리]]>
- <hint>
- <![CDATA[
- "접수"된 VOC는 "회신 요청"을 하기 전에 민원담당부서에서 자체적으로 완료처리를 할 수 있다.
- 하지만 이미 프로세스가 진행되어 담당부서로 요청한 경우에는 자체처리를 할 수 없게 된다.
- ]]>
- </hint>
- </caption>
- </xhtml:body>
- </xhtml:html>
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